Seagate STHP5000400 Backup Plus 5TB External Hard Drive Portable HDD - Black USB 3.0 for PC Laptop and Mac, 1 Year MylioCreate, 2 Months Adobe CC Photography, 2-Year Rescue Service

This is not my first Seagate backup drive, which I use as Time Machine on my MacBook Pro. They work fine until they die. My last one lasted exactly 5 years, so not too bad. The new one works fine, too, but the setup was an ordeal because it came with no clear directions on how to format it for Mac. In fact, the minimal directions it offered were actually wrong and wholly inadequate. I spent several hours watching it attempt to reformat, unaware that it was set for the wrong OS. After 4 hours, I got a message saying the reformat, or restore, had failed. I had to search online for full instructions on how to set the parameters for my OS. Using those instructions, the drive formatted in less than a minute and began its first Time Machine backup, which took all night. Not unusual for the first backup with a new hard drive. This morning, I was relieved to see that the backup was completed and the Time Machine feature worked fine. Honestly, this should have been much easier and stress-free. The small booklet that comes with the device has pages and pages in many languages, yet inadequate, brief connecting instructions. These things arent cheap and the least Seagate should do is make sure buyers know how to use their devices without the hassle.

Works perfectly right out of the box. Didn’t rate tech support because I didn’t need to use it.

I use this drive strictly for backups. It has enough room to create and store multiple system images quickly and easily.

Its quiet, small and works perfectly!

Works great to clear up space on computer as well as ease of use! Would order again!

Exactly what I needed. Love the portability.

Its what i was looking for, i had not enough space to set up new games on my gaming computer... with this portable i can go far on my games, this is great!!

I’d been advised to get a 2TB external hard drive to back up my entire Mac mini contents before purchasing and transferring my data to my new Mac mini. This 5TB HD is much more room than I’ll ever need, but the price was so reasonable, and this way, after loading everything onto my new computer, I can just leave this plugged into the Mac mini so it can continuously keep backing up the data every night. I also bought a case to transport it safely to the store and back just to be safe. I called the Seagate phone and a nice lady in Toronto guided me through setting it up and starting the backup procedure. Allow a lot of time; I had so much in my computer that it had to work overnight. But now I’m all set for the foreseeable future.

I dont like the contained software so I wiped it off, but I DO like the product. Its small, doesnt need external power and works as expected.

I bought this back in 2019 and for the past year or so, its been having connection issues more often. Ill be replacing this with a different external hard drive.