Sony WH-1000XM5 Wireless Industry Leading Headphones with Auto Noise Canceling Optimizer, Crystal Clear Hands-Free Calling, and Alexa Voice Control, Silver

I have had these for a month and they cannot play a full song without shutting off. I have disabled the auto off function and still, at times they can play for a matter of seconds before shutting off. This is my second bad experience with Sony. I will never recommend these or any other Sony device to anyone. For $400 they should be able to play uninterrupted for hours. What a waste.

Continues on a bit of a muddy sound like the previous models, however the noise cancelling is superb and EQ options such as the custom Wavelet profile from soundguys make this an incredible all around headphone. Edit: After owning this for a few days Ive noticed some issues. Clicking on left channel when I move my head, ANC clipping occasionally when in a loud vehicle, and pads seem to wear in more quickly than other headphones. I still am impressed by the otherwise excellent performance, however i am getting an exchange and will update again soon. Edit 2: Replacement unit has no audible issues. However i have noticed that after a very short amount of time the pads deform permanently. This is likely due to the (probably) low density foam used, and could be detrimental to sound quality in the long term. Edit 3: Accidentally put a little too much force when squeezing these into a bag, the bracket held to the band by a single screw and some adhesive kinda just fell apart. Pushed it back together but theres a small gap there now. Maybe this headband isnt so well built. Edit 4: Returned under RMA. ANC clips too easily and the build is not good enough to use long term. Im now back on the old AKG N700ncm2.

I choose this because not only is it a good product but it had next day shipping. Seller didn’t even ship it until two days AFTER it was supposed to be delivered. Then Amazon wouldn’t honor their refund date. I bought it here because I didn’t want to wait for Best Buy to order the headphones in. I should have because these took more than a week to get here. Great product just don’t buy from seller

Amazing sound quality and comfort. The app is also great as it allows you to fully customize and control the sound to best fit your sound preference.

I love these headphones. I use them for travel, workouts, or whenever Im playing games. The noise canceling is amazing, I barely hear anyone, and live in NYC (where its always noisy). What I love about these headphones is that you get to control the equalizer. In addition the touch pad is amazing. Theres never a lag and it responds well. I definetly recommend these headphones.

This probably is my first product that I pre-ordered. I generally wait, do extensive research and try it myself before spending such a huge amount on any product. Sony has built a very strong brand for itself in the wireless headphone space since the launch of XM series. XM 3-4 both are great products, with no major issues. But they both had 1 or 2 drawbacks that didnt push be enough to upgrade and buy one. XM4 Bass is little forward for me. I like to prefer tighter, clear bass. XM5 delivers that. XM5 - the good Stuff 1) ANC - Best ANC in the market. I own several Bose headphones and earbuds. This has far the best ANC. 12 Quick setup- It took me not more than 5 mins to open the box, connect my phone and start listening. Battery was pre-charged to about 65% 3) Comfortable - The earcup are soft padded with a faux leather type material that appears to be of good quality. Will have to see how it performs during sweaty, hot environment. 4) Connectivity- It connect seamless, and quickly. The range is insane. I can literally walk all around in my home or in my backyard away from my phone and it stay connected. I have had no issue of any drop at all. 5) Battery/Charging - Long enough and charges quickly 6) App features/Options - Multiple options to customize EQ setting, noise cancellation, transparency etc. 7) Multiple device connectivity 8) Love the Sand (white) color 9) Sound Quality - Last but not the least sound quality is amazing. The default EQ out of the box is really good. But if you customize the EQ and bump little bit the Clear bass and treble it just sounds amazing. Its been 6 hours non-stop listening for me, I have played all kind of genre and they all sound great. XM5-Not so good 1) Carrying Case - Case is little big, flatter. The headphone doesnt fold. Not a huge deal, but it could be issue for some. 2) It can get hot after couple of hours. To sum it up, for 4hunderd bucks, it is not a cheap headphone. But does it deserve the price tag and delivers on that. YES! With all the features it has, I really do not find anything that I am going to be missing or need for at least several years. It even has a 3.5mm jack :) This will be my new travelling buddy as I prepare to start travelling again!

I bought this product for my brother. Sound quality is excellent

Been really enjoying the headphones: the bluetooth multipoint support is really nice and the build and sound quality is decent. Unfortunately I got these headphones for active noise cancellation and for inexplicable reasons sony has decided that they are smarter than the consumer and took away the ability to set the anc strength that the xm4s had. This should be an option and until it affects headphone sales sony has in incentive to reverse this decision.

My only challenge is navigating controller.

The headphones are simply amazing from sound, comfort and amazing ANC. I take a public bus I barley hear anyone around me (Vacation for my ears). These headphones are amazing the build quality of the headphones feels a little cheap That’s my only knock against them. They are super lightweight And the vegan leather feels super soft. The carry case in his self-is kind of cool it looks sorta like an origami piece. I would recommend these headphones to anyone that needs a vacation for there ears.