Sony WH-1000XM5 Wireless Industry Leading Headphones with Auto Noise Canceling Optimizer, Crystal Clear Hands-Free Calling, and Alexa Voice Control, Silver

I actually liked the headphones! Noise cancellation isnt as great as the AirPods Max and neither transparency, but the sound quality was a little better in my opinion. But the overall feel just felt like plastic??? I dont know how to exactly describe it but they were extremely light, which is a great thing for others but not for me, I want to the headphones to feel as if theyre durable and high quality, these felt like they were about to break at some point. I wasnt a big fan of the texture and feel of the headphones so I decided to return them. Heres a massive problem though... I decided to return them but BEWARE! Amazon customer service is absolutely terrible in helping you process the return. They keep telling me that the package is on its way when I already checked with UPS and theyre actually already delivered. Amazon customer service doesnt want to help me and they keep telling me that it takes two weeks for the package to be delivered. They also told me that someone from Returns was going to reach out to me by my email within 24-48 hours and its been over 48 hours since anyone has contacted me. Its stressing me out. Also I had the chance to choose the option to pay the headphones in a monthly payment plan so Im actually even more stressed and angry that they arent taking the return process quickly and seriously, because what if I end paying the next months payment and they still havent processed the return?! What then?! Im not paying for another monthly installment of headphones that I clearly returned and no longer own!! This is just a fair heads up that there are ups and downs when ordering anything highly priced with Amazon and when choosing to do monthly installments on highly priced items. -Also be careful if you plan to order any other expensive headphones like Sony or Bose, the whole amazon returns and customer service are just sadly terrible when it comes to returning any electronic devices overall. I would rather buy new headphones off of best buy or target in person if you want to try them out and not hassle with a whole return process like amazon- Headphones: 3/5 Amazon customer service: sadly a 0/5

i really like the way that they fit on my head, it’s just really light and comfortable to wear for hours at a time unlike other headphones i’ve used that start to hurt after 30 minutes of wearing them so i’d you are thinking about these i would highly recommend them for anyone!!!

You can not go wrong with either one of these. I really wanted these to be better than the AirPods Max, but theyre not. I own both AirPods Max and the older Sony 1000XM3s and both of these headsets have their strengths. I was hoping that with all the hype the 1000XM5s would be substantially better than the AirPods Max. The biggest complaint is that when touching the ear cup on the Sonys you can easily hear it, the same action on the AirPod Max is minimal. Both headsets have excellent audio, with the Max edging out the XM5s. Controls -XM5 wins Comfort - I prefer the Max but it is more an individual choice. Case - XM5 Ease of use - Max Noise Cancelling - Tie

I compared these to the AirPods Max and I prefer these a lot more. These actually last 30 hours. I like how light these headphones are and how it’s comfortable even using them with glasses. I have had many problems with other headphones because they weren’t comfortable with glasses on but these are so comfortable with glasses

damn these are fire, got them during the prime member day on the 11-12th for about $50 cheaper definitely worth every penny.

The best headphones Ive ever tried

First I had the XM2,3,4 so I loved this type of Sony headphones but this is probably last one. Right from the start, it feel cheap. They cut back on material to save cost it seemed. They cut back on feature such as NFC. And you cant fold it anymore with this new design. Initially, you cant turn off adaptive sound control which means the headohone will automatically change noise cancelling to ambient sound base on your action. Look, I only wear this indoor so I always just need Noise Cancelling! Their stupid new tech will always get it wrong and when it changes, it took about 2 seconds. Its very annoying! Edit: Okay, they did update the adaptive sound control so we can in fact leave it to just noise cancelling 100% of the time. But it shouldnt need an update just to do this. Now, finally the nail to coffin is this thing sometimes couldnt stop beeping! With their touchpad control, when you tap left or right of the headphone, you are suppose to hearing a tiny beep as feedback so that youd know you tap it 3 times for example. But on mine, when absolutely nothing is touching those touchpad, it kept on beeping sometimes. In worst case scenario, it beeps hundreds of times per minute forcing me to turn it off and turn it back on to solve it temporarily..... Now, please understand, I went through internets trying to resolved this. People have had this problem on Sonys forum and many others discussion site such as StackExchange and reddit. NO, I cant do anything in option to stop it. My touchpad control option was already OFF. It was always off because Ive never need to use it. The Quick Access settings are always NONE because once again, I never need to change it from Noise Cancelling. Please believe me, Ive search through forums, tried every possible options in the app, NONE of them work.... The only conclusion at the end of every discussion is Sony must update it so that it could be an option from the app. But as of June of 2023, there was no option to turn the beeps off! This of course is deal breaker for me which is a shame because I always preferred Sony NC and sound quality and the XM5 sound quality is great when it wasnt interrupted by uncontrollable beeping. I believe Ill try Bose next year.

I bought this product for my brother. Sound quality is excellent

This was a gift for my wife and she literally cant stop using it. Work, gym (which I advise her not to), airplane she loves and more. Huge success for Christmas gift!

I’m writing this review after using this headphone for multiple train and plane rides. The noise cancelling is way too good. Besides some high frequency sounds, the headphone was able to cancel out over 95% the noises. The remaining 5% are all higher frequency sounds but those can be ignored very easily. Now I’m not an audiophile so I can’t really comment on how it sounds, but it sounds good enough for me.