WD 1TB Black My Passport Portable External Hard Drive - USB 3.0 - WDBYNN0010BBK-WESN

The drive itself may be OK but installation is a problem. Since the purchase provides software/installation help free of charge for 30 days, I call the help phone line. With verbal instructions, I was able to install. The difference was that when I first went to the service site and downloads, it asked for the SN or Model number and I clicked Ok. It downloaded some software and installed but, when I tried to back up my system it would not work. The verbal info I received was to go to the site but dont type in the SN as requested. Just go down and select downloads then software. That way you get the latest software version. Ok so that was done. It then did seem to work and I backed up my complete computer. Then my computer was repaired (video problem - lap top) which required a new motherboard and clean installation of Windows 7 then update to Windows 10. All that worked fine. So then I went back to the WD web site and followed the latest instructions previously given. It installed the WD drive and I could see on the drive that there was a file indicating the initial backup. So, I told it to restore my computer. It started and said it was backing up. Well, about 1.5 hours later it quit and I rebooted the computer. The computer was not restored. I saw the file still on the WD drive so again I call the telephone number. Well that guy, I allowed him to control my computer and he deleted my previous download and did the download and install (just exactly how I had done it previously. It would not restore the computer. He then said the problem was that I had to do a backup before it would restore. So he did a backup. We then saw both files on the WD drive. So, then he started the restore of my original backup (the one before the computer repair). It started to work and said it was restoring. The technician got off the phone as he said it would take a while but when it finished the computer would have rebooted several times (maybe) but in the end I would reboot and the computer would be restored. Well, I let it alone and about 2 hours and it did as he said but when it stopped running the destop was void oa anything. It was blank and I could do nothing to cause anything to happen. So, I pulled out the external power supply cable and removed the battery and let it set. About 30 minutes later I installed the battery and external power and started the boot up. It was strange but it finally came up but the desktop was blank as before and nothing worked at all. So I repeated the power supply and battery thing and then I called Dell (my computer is a Dell with service contract. He saw the problem and said I had to start all over. We uninstalled the WD drive and booted from the Win 7 disk then updated to Win 10. I then went to WD and did the download of the program to make the WD drive work. It worked and installed but now when I went to look at files on the WD drive, it was blank. No files. So I contacted WD again and then said yes, something went wrong and I lost all my data and there was nothing that would be done. I will make it a point to never buy another item from WD. I really dont know if the problem was the WD drive itself or the software or the technician that tried to help me but the bottom line is that I have now lost everything, most of which can never be regenerated. I will try to return the drive and get my money back but likely that will not happen as the total fiasco that happened to a month and I am sure I am now out of time. I would advise again buying from WD.

Its compact and does the job I need. I needed to take stuff off the computer because my pc may crash and Id never see those docs or pics on it again so I got this. Its an old laptop and lately it has been freezing and wiping out. The WD is easy to use and compact. I got a case for it. I had another brand and it dropped and never worked again so be very careful with these. They tend to get shocked from falls and bumps and that is not good. So far, Im happy with it.

We received a replacement drive on a Friday and it was in the trash Saturday. It was a refurbished one, not in the original packaging, wrapped in something similar to Saran Wrap and placed in a box. We wasted a lot of time trying to get these things to work, to no avail. We Googled this, Googled that, looked at YouTube videos, read this, read that, got on their Website, got nowhere. We never saw the icon on the desktop, went to finder and spotlight looking for the execution file, nothing. Meanwhile the reviews, in general, are good so the thinking must be, these are two dummies. Well dummy suggests that you buy this locally, keep your receipt, return it if it fails you, get yourself a refund. We are out $76.50 ($59 for unit, $7 for the suggested cable that wasn’t needed and $7.50 to return the first one we received). I have to assume that these WD Drives usually work well; we just happened to luck out. So buy it if it’s the one you want but do it locally if possible. The irony is the little SanDisk flash drive we bought in October, 2015 for a measly $11 still works. We wanted something better because we plan to buy a new Mac, a costly idea.

Using these with a unix file system, youll keep chuggin, not worry, and store away. ZFS, Btrfs, Ext4, APFS, etc. Avoid FAT based filesystems and NTFS as they fragment easily and wear down mechanical hard drives faster.

I didnt realize how much storage this was, practically, until I started moving stuff over to it. I got it to back up my personal computer and to move things from old laptops over to new laptops and my new computer. I have so many files on this and I still have SO MUCH room, left. Like I understand, theoretically, 1 TB but I had no idea that I had nowhere close to 1 TB of data between the (about) 3 laptops-worth of information Ive put on it so far. Totally worth the investment!

I bought this bc i have a couple laptops that have photos/ videos/ projects of mine that i wanted to unload off of there. Few reasons: laptops are older and i need to factory reset them, i want to sell these devices after they are all cleaned off, i also want all of my memories in one location. But i guess i didn’t do enough research on hard drives because i didn’t know that they were only comparable with certain programs, which is really really inconvenient. The laptops i have have older windows programs on them, which the hard drive is not cooperating with. I bought this and still have yet to use it. So I’m really salty(disappointed). It also has to be “reformatted” (whatever that means) to be compatible and operate with Apple devices. I wish i knew all of this before buying but i don’t want to return it- in case there’s actually a way i can use it and just don’t know how yet. So if anyone has any answers, tips, or suggestions on how to fix this issue, please comment or contact me. I’ll REALLY appreciate it.

If I ever have to buy a portable external drive for my company I always buy these, so when I was buying one for myself I figured why not get the same. These are easy to use, just plug it in and move your files to it. Ive never (knock on wood) had a problem with them.

Lasted me a few months and stopped working out of no where one day and lost all my information on there. My brother also has one that has been working for years, I recommend getting the 2-year warranty just in case you get.

Works fine with my aftermarket USB 3.0 PCI card and Dell XP420 Windows 10. Just plugged it in and started using. Didnt bother to reformat. Speedtest shows nearly as fast as my internal HDs and (surprisingly) faster than a Class 10 Ultra USB 3.0 memory stick. Running 24/7 for several months now. UPDATE: 01/2019: Drive failed after just a year and a half. Not a good record there. Still under warranty, but anything on the external drive was lost. (mostly lots of backups of multiple computers but some archival storage.)

Great price