Ill admit, Im not up to date with technology, especially entering a new world of PTZ cameras and video production. I had a couple user friendly issues at first, but customer service went above and beyond to help me. I would bet money that no other company would assist you with their products better than AVKANS. Im a customer for life. Perfect for churches, Im personally using it for a professional wrestling production. Can we talk about how much money this thing is going to save me on having to hire another camera person? Also, the PTZ motor in it is extremely quiet. No vibration when in use. I am planning to buy another one soon.

The camera works great for what I need, but the customer service is even better! Quick responses and provides help to fix whatever problems I may be having.

Beautiful image with an optical zoom (so much better than a digital zoom that gets pixelated on other cameras) You can set it up ad-hoc to a ptz controller (via a crossover network cable), or via any cheap networking switch (via normal ethernet network cable). Default username is admin and password is 123456 - this part was not very clear to me but now that I know its all good. Support is quick to respond!

This worked great for our Chapel. We have a 2 camera setup....a camcorder for the reader at the podium which is fixed....then we have this AVKAN PTZ Auto Tracking Camera as our Main camera that tracks and follows the Presider. Works great with OBS Studio and I can cut between the two cameras with OBS Studio which is a GREAT free software. Incredible zoom as well and tracking works perfect! Highly recommend!

camera is used in church setting and it is the answer to our prayers. picture is great

For my business that I both Zoom and lecture, I bought this auto tracking Avkans camera. I got it and had it up and running for my Zooms using USB cable, in 15 minutes. Then today, I connected a HDMI cable to the camera and to my ATEM Mini Pro. Worked perfect again. Full control of video in Menu on remote control. Set it to 1080p using the micro dip switches on the camera. Used the remote to both set presets and auto track. Read the instructions, and its actually quite easy to get up and running! And the camera performs as advertised! Thanks Avkans!

My AV tech support Jenny was amazing and was with my for more than an hour troubleshooting until she could find and fix my mess in my network. the camera is pretty good for the price I recomend it. unfortunately my second one never arrived but it was the carrier fault so still buying more from AVKANS.

The AV-E20-NDI PTZ camera was bought as a gift for our church. The set up was very straight forward. I had some issues connect a network controller plugin in OBS to control the PTZ part of the camera. Jenny from AVKANS was very helpful and help me set it up. She was very responsive to my emails and helped me get everything straightened out in the end! The image quality is great! WE used it for the first time at church and the difference from our 10 year old sony handycam is staggering (comparing apples and oranges, but still)! We love the clarity even when zoomed in (had a little trouble focusing, but it may be the amount of light that we had and how far we had to zoom in). I would definitely recommend giving AVKANS PTZ cameras a whirl, especially when trying to make a budget. I would love to have at least two or three.

The Product works good......now that Jenny in the technical support group helped me understand about changing the IP address from DHCP to Static in order to enjoy the full features of the camera on my computer!!

Very happy with this camera for my church and also customer service was great on helping me set it up. I highly recommended for people who are starting there new Ptz services.