I had this camera for work but was unable to use it for a ZoomRoom. This camera is great and works as advertised, but we were unable to use it as intended because it does not support PTZ over USB. Our ultimate goal was to use the camera in a ZoomRoom, but we were unable to control the camera from the rooms iPad controller because the camera did not support PTZ over USB. However, this is an excellent low-cost PTZ camera with very good zoom!

For my business that I both Zoom and lecture, I bought this auto tracking Avkans camera. I got it and had it up and running for my Zooms using USB cable, in 15 minutes. Then today, I connected a HDMI cable to the camera and to my ATEM Mini Pro. Worked perfect again. Full control of video in Menu on remote control. Set it to 1080p using the micro dip switches on the camera. Used the remote to both set presets and auto track. Read the instructions, and its actually quite easy to get up and running! And the camera performs as advertised! Thanks Avkans!

The camera is great. But whats better is the tech support! They saved my back side! It can be a bit daunting at first set up, but its to be expected. Great instructions and tech support was crazy fast responsive! So thankful I went with this name brand that stands behind their product and its application. I was very concerned Id be left in the dark if I got stumped on a detailed issue. But I reached out and in less than 10 mins I got a response. Thats service!

Lens zoom is excellent for the small church. The PTZ function is near silent. Using with a joystick set to slowest speed, you can see steps when panning. The autofocus sometimes freaks out but not often. We usually click the joystick manual focus button to prevent that from happening. Using HDMI output to an ATEM simultaneously an ethernet connection to joystick with a display. Configuration was no too terribly difficult, but the instruction booklet was wonky and not exactly correct. We are powering this camera with a POE switch to reduce cable count. Overall, we are very satisfied with this camera.

The Product works good......now that Jenny in the technical support group helped me understand about changing the IP address from DHCP to Static in order to enjoy the full features of the camera on my computer!!

Fast shipping and perfect camera. :)

Ill admit, Im not up to date with technology, especially entering a new world of PTZ cameras and video production. I had a couple user friendly issues at first, but customer service went above and beyond to help me. I would bet money that no other company would assist you with their products better than AVKANS. Im a customer for life. Perfect for churches, Im personally using it for a professional wrestling production. Can we talk about how much money this thing is going to save me on having to hire another camera person? Also, the PTZ motor in it is extremely quiet. No vibration when in use. I am planning to buy another one soon.

Tienen una excelente atención, a tal punto de ofrecerme respaldo para enlazar la cámara con el control PTZ vía TeamViewer. Calidad bastante aceptable en relación Calidad y Precio. Si quiere sacarle el máximo provecho a la cámara tiene que comprar el control PTZ Avkans, yo compré uno más económico y no tengo la función de velocidad de zoom y velocidad del pan y tilt ya que según el soporte técnico de Avkans el control que compré es para cámaras de seguridad.

Nice little ptz camera for my small church and excellent customer support.

We bought three of these to upgrade our churchs Livestream. They are well-built and easy to control. The multiple simultaneous outputs are nice as they allow flexibility in having a multiview preview independent of our program feeds. I have used more expensive competitors, and these work just as well for our needs.