Support was very responsive and was was to resolve the problem we were having quickly.

I looked at a lot of cameras before buying this one. It appeared to be a value packed device. Initially it worked great with its own software but wasn’t playing well with Wirecast. I contacted tech support and they quickly got the problem resolved. I now own2 with plans to buy 2 more.

It really does what it promise.

Worked okay, but the NDI feature is mostly worthless. The video quality over HDMI was fine, but via NDI it was not great (makes sense since its NDI|HX @ only ~10 Mbps vs. Full NDI high bandwidth at ~100 Mbps vs 2970 (!) Mbps for 3G-SDI). Whats worse is the control latency over Ethernet is way too slow, both via their own AVKANS CameraCMS as well as NDI Studio Monitor, both over Gigabit Ethernet. Part of that is the NDI|HX protocol itself (full NDI or at least NDI|HX3 is much lower latency), but even with a direct HDMI feed it was too laggy for my needs, so its definitely an issue with the camera itself as well. Saving presets helps of course, but sometimes things still need tweaking and it was a pain to do so. Unfortunately the cheapest Full NDI cameras are $1900, so Ill just have to go back to a non-NDI workflow, at which point you can spend a bit more than this and get even better video quality (and hopefully workable control latency).

I purchased this camera and am very pleased! Upon plugging it in at my church the picture quality was noticeably better than our other cameras right away! I needed some help setting up the auto tracking and tech support was awesome and super responsive! The tracking is great too from what I can tell. The prices are excellent! I am going to by more cameras...

The cameras image was grainy the AI tracking did not work as expected. Over all a good PTZ camera for the price. Did not like the fact that you could not remote into the camera as other AVKans PTZ cameras, had to use the CMS software or remote. Ended up returning the PTZ Camera after using it once for our Church Worship Service.

I am setting this PTZ up for my church as an upgrade for audio and video system. I had some connectivity issues with my PTZ controller but i contacted AVKANS tech support by email and within minutes they responded with the solution.

Review for AVKANS camera The AVKANS Camera is a great camera. It has very sharp and detailed features. The video and picture show very well. The support for the camera is great as well. I would like to thank Jenny AV for all the help with setting up the AVKANS Camera to work with OBS Studio software. Jenny AV got it working very fast with no problems! Thanks again Jenny AV for all of your help!!!! -- Dwayne Cox Macedonia Ministries Worship Center

I purchased the AVKANS PTZ 30X for board and staff meetings at my job. It is truly a game changer! Smooth PTZ, a variety of connections, easy to set up and easy to use. I use the AVKANS joystick to control the camera over my network -- and setup and discovery was so easy. Ive already purchased a second AVKANS camera to add to my setup. Price is great too -- and the camera is just as good as the one I paid 5 times for in our conference room, but this one is portable! I am recommending that our church purchase this set up for our livestreaming. Very happy with this purchase!

This is my 3rd AVKANS camera. The first 2 were the X20 and X30 models. When I saw that this camera had a tracking feature, I had to try it out. I use these cameras in a classroom environment for a local museum. Previously I would use a PTX controller to manually move the camera around. which was difficult to stay on top of when you are busy with other tasks. The first time out I set the tracking on the speaker, and it stayed with them the whole 3-hour presentation. This allowed me to focus on running the slides and even adding some picture in a picture footage to the final product. In addition to the tracking, the major pluses are the built-in NDI and power over Ethernet. This allows me to operate the camera from over 50 away with a single cable. For those of you interested, my setup consists of the following Black Magic Design ATEM Pro switched PTX Optics Superjoy Net Gear Switch with PoE AVKAM X30 Camera AVKAM X20 Camera And the auto tracking AVKAM camera. By using multiple cameras I can use the X20 and X30 for focusing on members of the audience when they are asking questions and the auto tracking to follow the instructor. It took a little while to configure the new camera to the SuperJoy, but AVKAMs support offered great assistance via email and within 24 hours on a weekend had a working solution.