AVKANS PTZ Camera HDMI 20x Optical Zoom 3G-SDI USB IP Live Streaming Camera, Real Colors, PoE Supports, HDMI PTZ Camera for Church Services Worship Education vMix OBS Wirecast Facebook YouTube

The camera works great for what I need, but the customer service is even better! Quick responses and provides help to fix whatever problems I may be having.

Review for AVKANS camera The AVKANS Camera is a great camera. It has very sharp and detailed features. The video and picture show very well. The support for the camera is great as well. I would like to thank Jenny AV for all the help with setting up the AVKANS Camera to work with OBS Studio software. Jenny AV got it working very fast with no problems! Thanks again Jenny AV for all of your help!!!! -- Dwayne Cox Macedonia Ministries Worship Center

camera is used in church setting and it is the answer to our prayers. picture is great

The camera is great. But whats better is the tech support! They saved my back side! It can be a bit daunting at first set up, but its to be expected. Great instructions and tech support was crazy fast responsive! So thankful I went with this name brand that stands behind their product and its application. I was very concerned Id be left in the dark if I got stumped on a detailed issue. But I reached out and in less than 10 mins I got a response. Thats service!

How do you locate the camera/s IP Address? The remote sent with the camera does not have a * or # key for *#4...

For my business that I both Zoom and lecture, I bought this auto tracking Avkans camera. I got it and had it up and running for my Zooms using USB cable, in 15 minutes. Then today, I connected a HDMI cable to the camera and to my ATEM Mini Pro. Worked perfect again. Full control of video in Menu on remote control. Set it to 1080p using the micro dip switches on the camera. Used the remote to both set presets and auto track. Read the instructions, and its actually quite easy to get up and running! And the camera performs as advertised! Thanks Avkans!

Lens zoom is excellent for the small church. The PTZ function is near silent. Using with a joystick set to slowest speed, you can see steps when panning. The autofocus sometimes freaks out but not often. We usually click the joystick manual focus button to prevent that from happening. Using HDMI output to an ATEM simultaneously an ethernet connection to joystick with a display. Configuration was no too terribly difficult, but the instruction booklet was wonky and not exactly correct. We are powering this camera with a POE switch to reduce cable count. Overall, we are very satisfied with this camera.

Worked okay, but the NDI feature is mostly worthless. The video quality over HDMI was fine, but via NDI it was not great (makes sense since its NDI|HX @ only ~10 Mbps vs. Full NDI high bandwidth at ~100 Mbps vs 2970 (!) Mbps for 3G-SDI). Whats worse is the control latency over Ethernet is way too slow, both via their own AVKANS CameraCMS as well as NDI Studio Monitor, both over Gigabit Ethernet. Part of that is the NDI|HX protocol itself (full NDI or at least NDI|HX3 is much lower latency), but even with a direct HDMI feed it was too laggy for my needs, so its definitely an issue with the camera itself as well. Saving presets helps of course, but sometimes things still need tweaking and it was a pain to do so. Unfortunately the cheapest Full NDI cameras are $1900, so Ill just have to go back to a non-NDI workflow, at which point you can spend a bit more than this and get even better video quality (and hopefully workable control latency).

To start, let me be clear, I didnt need tech support because of the cameras. It was a self inflicted wound. I attempted to reset cameras to default, but once I did it I could no longer access camera. I was in the middle of a production and could not afford to not have 1 of 2 cameras connecting. I sent an email to Avkans and received a reply Friday evening asking if they could connect via TeamView. I provided access and within an hour Jenny had be back up and running and provided a firmware update. The important things to me were: 1. Amazing fast response 2. Provided support to a camera that was out of warranty To me, this company and this person epitomizes what support should be about and what companies should be! Thank you Jenny and Akvans!! Give her a big raise!

The design and quality of the camera are really good and strong and was easy to add to the Ndi network we use. Unfortunately the tracking function wasnt useful for us. Overall: the camera is a good buy but for our purposes (4K) not good enough. Interesting to see is that the software for the tracking seems to be identical to the Ptzoptics tracking camera !! But for a much better price :)