Brother Monochrome Laser Printer, HL-L5100DN, Duplex Two-Sided Printing, Ethernet Network Interface, Mobile Printing, Amazon Dash Replenishment Ready

The HLL5100DN is a nice printer at a very good price point. It has an LCD display and small control panel that makes it easier to configure and do certain things compared to cheaper ones that dont have that feature. The print quality is quite good very sharp and crisp and it prints pretty fast. This is a small office class printer even though for me it is mainly home and some business use. It has usb and Ethernet connectivity but not built in wireless. Thats fine for my purposes because I prefer to connect it directly to my wireless router. If you need the built in wireless capability then get the 5200, 6180 or the 6200 which will cost you about $100 - $200 dollars more.

After printing just 75 copies, the pages started smudging at the top. Now after contacting Brother support and cleaning the drum 3 times, I have random dots over the entire page. The recommended solution: Buy new drum unit and toner cartage, they are not covered by warranty. Cost: more than I paid for the printer less than a month ago.

Big drawback to using this printer in a work environment is it cant feed NCR (carbonless) paper from the multipurpose tray. It pulls in 2 or 3 sheets at a time. It will properly feed carbonless from the main tray.

I have only had this printer for one year and it is barely printing anymore. It has black ink spots all over the pages, the page numbers on the bottom of the page are not printing and there is black ink all along the side of the page. I have been trying to go through support and I have tried cleaning every different part. Nothing has helped. I am so frustrated!

I have always had good luck with compatibility, reliability, and years of production with Brother Laser printers. This one seems no different! I love the duplex (double sided copies) feature. I can reuse one sided paper too. I have not tried to print on envelopes or 8.5x14. I buy the Brother toner only, and the large capacity cartridges, and they last a long time.

Just home use. I am very pleased with it so far. Haven’t had it for very long. Prints clearly and quickly. No complaints!

Ran into some problems on set-up but great after.

Great printer. None of the ink jams or resets to clean the printer head of all my past HP purchases.

works well in our office

*** Update 01/28/2018 *** A support tech was unable to resolve my issue. I finally did an exchange, for another printer of the same model, and it had the same issue. After SO much wasted time, I have concluded that Brother is being cheap and lazy and including a generic manual with many different printer models, leaving the user to decipher which model corresponds to which part of the instructions. Whats worse, Brother is purposely misleading when it says this printer can print over a wireless network. Yes, IF you buy additional equipment AND download additional software AND you reconfigure a wireless network in a certain way, this printer can connect to the wireless network by wired ethernet, and then the bridge software can forward a document from the wireless network to the printer. Well duh, you can turn any printer into wireless with additional equipment and bridge software but that doesnt mean you can advertise it as wireless. *** Original Review *** I am a software engineer and I cannot set up wireless on this printer after 2 hours. The instructions were clearly written by an imbecile. Behold: (1) They are GENERIC instructions for all models, treasure-hunt style, so every step of the way you are told do this, except if your model is not XYZ123, in which case do this other thing. Why?! The instructions should be for MY model, dont make me hunt for bits of relevant information in a sea of irrelevant instructions for other models. (2) Just so you get the idea of the overall quality of the instructions, this is what most of them look like: Follow the on-screen instructions to continue installation > Finish. I kid you not, this is verbatim most of their instructions. Then there is the purposely obtuse style e.g. instead of network name and password in plain English, they say SSID and Network Key. (3) The wireless set up options are NOT THERE. No joke, the instructions tell you to select from menus that DO NOT EXIST. (There are two ways to set up wireless and neither options exist.) (4) The utilities software is ALL JUNK - links to Brothers website (and of course they link to generic support pages, god forbid Brother should be helpful and link to pages specific to my model), plus ads for genuine Brother supplies. (5) It stealthily tries to install some unwanted web conferencing software. (6) The printer-to-USB cable is not included. I checked the unpack and check the components page and it says you must purchase the correct interface cable so this is by design. However, they do include this cable on the Quick Start guide, because it is actually necessary for setup. This warning should be given BEFORE I make my purchase - what use is a machine that you cannot use because it cant be interfaced with? I bought cheaper printers before and they had this cable included. Ugh, what an absolutely disgusting way to treat customers. I will try their support on Monday and update my review if I get anywhere with them, otherwise back it goes.