Dragon NaturallySpeaking Premium 11 Student Edition [Old Version]

Nuance yes.... I got this originally to help take notes in lecture classes but it does not translate other people talking just you. That didnt work and you had to read a page or more for it to recognize your voice .... really that long... and its hard to delete from your system. Might work for some but not for me.

I have tried on multiple occasions over the last few years to buy Dragon Naturally Speaking but each time could not get past the idiots at Nuance customer service. Im a grad student and most recently my question was: What is the difference between the $99 (list price) Premium Student/Teacher edition and the $169 Premium with Academic pricing? Seems like a reasonable question - both called Premium, one labeled Student/Teacher, one not labeled Student/Teacher but with academic pricing. So whats the difference? Believe it or not I could not get this question answered after calling three times and talking to three different customer service persons. No one actually knew the answer to the question but no one was willing to say I dont know. But each one pretended to answer without actually giving any information. It was like talking to someone from outer space. On two of the occasions when I asked What does that mean? or Can you explain that another way so I can understand it they would start talking and hang up in mid-sentence to make it appear that the connection dropped accidentally. In previous years I have had similar problems - all ready to buy, cash in hand - and just couldnt allow myself to go through with the purchase after pitiful interactions with Nuance. I honestly have no idea how these guys stay in business. My advice? If you absolutely need this product, go ahead but understand that you are completely, absolutely, 100% on your own. DO NOT believe anything that Nuance customer service or techincal support tells you. They pretend; they lie; they will do anything they can to get you off the phone and get on to the next call (must be something to do with the way they are paid). There is no second tier or third tier support. They will NEVER transfer you to a supervisor no matter how nicely you ask. And they will drop your call if you seem to be a bother. This is the most negative Amazon review I have ever written and Im sorry to even have to do it. But it needed to be said. UPDATE: Just after writing this review I got a phone call from Margo in Marketing at Nuance. It seems she was responding to an email that I had sent a week before asking the question mentioned above. She was great, appologized for the previous less-than-satisfactory problems that I had experienced, listened to everything I said, went over it all several times to insure that she understood the question, and then promised that she would dig into it and get back to me that afternoon. Its three days later and I still havent heard from back from Margo. Are you aware that Windows XP, Vista, and 7 all have native speech recognition capability? Thats how I intend to handle my application.

Great gift for my dad who was been looking for a better way to write letters (he cant type very well). Thank you for such a great product!

I have to admit I was a bit nervous ordering the student/teacher version of Dragon, given all the negative reviews because of the difficulties that people had activating this product. But as I sit here writing this review using Dragon NaturallySpeaking premium 11 student edition, which took less than 30 min. to install and activate, and extremely glad that I gave it a chance. Im not sure why others have had so much difficulty, but I certainly did not. Please note that this version of Dragon NaturallySpeaking requires proof of academic status either as a school staff person or a student, without verifying the status you will not be able to activate it. I would highly recommend this version of this product to other school staff members and students.

the education verification was simple. If you have a campus e-mail address and ID, the process takes less than a day. Since I have these things I cant comment on the process If you dont.Im currently getting used to the software but it seems to be a life saver.

The product does Not come with a serial number. You are instructed to go on line and submit your information and the product number. A few business days later you will get an email that will ask for a copy of your student ID card and other personal information in order to be granted a serial number so that you can continue with the long enrollment process before you will be able to use their product. I submitted everything they asked for but it is now several weeks later after purchase and the customer service people keep emailing me that they have not received my student ID information. I have numerous outgoing emails that I sent to these jokers proving that I did submit my student ID and the other personal private financial information that they requested, but still I have not received a serial number from them. The makers of this product are scam artists. I believe now that there is no way that their product could possibly work. Do not waste your time or money on this product! It is just not worth it. I gave them 1 star because there was no option for a zero star or a negative star. This company is very bad.

I purchased a product from them that I know is good, but I have been having lots of difficulty with their support department trying to verify information for us in order for a proper serial number to be sent to us. This is absolutely ridiculous how many days and nights we are waiting for our product to be handled by them. They dont give us alternatives on what to do and how they will kindly take care of us and resolve this issue. I will never purchase any of their future products again. Very poor service!!! Every company that ever handled anything for us purchased online has always been very successful in helping us resolve the issue.

It doesnt understand me when I talk, and the company keeps calling me and asking me to upgrade. Bummer.

As other reviewers have said, it is impossible to verify the software for the student edition. Had to return it to amazon after many failed emails and calls to try get it verified. Worthless if I cant use it!

It doesnt quiet pick up my voice. Great condition fast delivery. Thank you.