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Kenneth L. Brown
> 3 dayThis was so easy to set up and use that I ordered another for a different plug.
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April D Coach
> 3 dayIt never could connect properly even though the router is 15 feet away. After 2 months it decided not to come on at all. Then it decided to turn on...and off, and on, and off and on! I had to unplug it before it ruined all my equipment! The first one I bought at Walmart still works great a year later.
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Noémie Lampron
> 3 dayIts not in the instructions, so we ended up calling the customer service (took forever) but when we did talk to someone the person was very nice and just told us to turn off the Bluetooth on our phone!! Feel like that shouldve been in the instructions. Apart from that product is awsome.
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MSantiago
> 3 dayEasy to set up
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S R
06-06-2025The 4 smart outlet plug is a great idea, the unit is well executed, shiny surface, plenty of indicator lights. But in my case, and I hope at least one reader will learn from my mistakes, it was a painful journey. Luckily I read the reviews, especially the Vine reviews which tend to be full of helpful information, usually not found in the manuals/link from this third party sellers. A bit of plug for Vine program, but I believe in it. See following. Initially one review said to follow the manual, but others said that one can stay with SmartLife and there is no need for another app. It is TRUE. My painful journey started with reading step two about the flashing light. I was waiting for the top small light to flash. It never did, in spite of all my presses on the middle button. The only thing I succeed to was to break the glue which held the middle button and end up with a useless device. To prevent that end, I took it apart, removed the PCB and epoxied the middle push bottom to the two tiny posts, and reassembled. Seeing that the middle button flashes, I used that as the indication and proceeded with SmartLife addition. It worked flawlessly, and a second later Alexa took over automatically adding the 4 outlets and the whole units for a total of 5 controllable (smart) units in my home. I hope this long review helps people in making the correct informed decision regarding the product, and help in overcoming poor documentation as well. Feel free to let me know if this is helpful or comment why this review is not adding value. That should improve my reviewing for the future, helping the community.