HP 14 Home and Business Laptop Ryzen 3-3200U, 8GB RAM, 128GB M.2 SSD, Dual-Core up to 3.50 GHz, Vega 3 Graphics, RJ-45, USB-C, 4K Output HDMI, Bluetooth, Webcam, 1366x768, Win 10

I was so excited when I got a functioning laptop for a good price, should’ve known it was too good to be true. I will have to spend hours figuring out how to fix it myself as I can’t afford a repairman. I highly reccomend anyone considering buying this product (especially a used version) skip the hassle and just buy a better product from a different company.

This is NOT a touchscreen laptop. Plain and simple. Or at least, the laptop I received was not. Either way.

I got wrong color ...but I tolerated that . Then when try to install the laptop , the keyboad is rough plus too much sound . No thank you !

Probably the worst product I have ever bought from Amazon. Microphone stopped working very shortly after I got the product. Daughter has had to use an external headset to use this for school. Components have peeled off. The keyboard got dislodged making it hard to plug in the power cord. An unusable laptop shortly after receipt.

So much better than my previous laptop. User friendly!

I was so excited to get this laptop so I can use it for my business projects and didnt work. I put it to charge completely. Went to turn it on and it didnt move past the HP logo. I waited 30 mins thinking maybe its loading all the programs. Nope, it gave an error that something went wrong and it will try to do an automatic repair. And it stayed like that for over one hour. I was so disappointed I immediately packed it up and requested a return refund.

Mi hijo está muy contento y le gusta mucho les dejo esas estrellas por que no la he ocupado mucho la compre por mi hijo que la nesecitaba para la escuela ya hire dando más estrellas conforme vea su desempeño por lo demás bien Gracias

Probably a great laptop, just not what I ordered. Returned

I bought this computer in October and within months had a fan issue. The computer shuts down while being used, which is a problem because I purchased it for my daughter for distance learning. This issue started right before the warranty expired. I purchased the computer on Oct. 19 and the warranty expired April 13, less than 6 months from purchase. I have spent hours and hours trying to get this fixed, but still have no resolution. I am very disappointed that the hardware broke down so quickly, but even worse was the customer service from HP trying to resolve the issue. I will never buy an HP again.

it worked decently at first but didnt take long for it to go down the drain, it has a huge issue with ghost touches that makes the computer near-unusable. dont waste your money on this one