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Angi Hegner
> 3 dayWe purchased this laptop for my daughter for online classes. The touchscreen feature makes it easier for her while doing her homework. The light weight makes it easy for her to take it on the go with her. This laptop fits the needs she had perfectly.
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Coco
> 3 dayRun away! The keyboard is not centered under the screen, so if you actually know how to type you have to position yourself so that the laptop is off to your right a few inches. The keyboard also has flat, stupid black keys with tiny white lettering and the symbols are not printed in the same place as standard keyboards. For instance the period “.” and the comma “,” are in the middle of the keys, so you have to guess if the latter is an italics sign, and who knows what a tiny white dot on it middle of a key with nothing else on it represents?
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Anonymous
> 3 dayProbably the worst product I have ever bought from Amazon. Microphone stopped working very shortly after I got the product. Daughter has had to use an external headset to use this for school. Components have peeled off. The keyboard got dislodged making it hard to plug in the power cord. An unusable laptop shortly after receipt.
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Marlene Spicer
> 3 dayeverything
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JGo
05-06-2025This laptop has been the cause of constant headaches ever since purchasing it. Only needed it for basic web browsing and schoolwork - nothing crazy. After only 3-4 months I started experiencing issues, the system fan would run abnormally loud sometimes. Shortly after, the fan failed completely and the laptop wouldnt start at all. What made it all worse is HPs awful customer service. After hours of chatting with customer support (impossible to get anyone on the phone) one of their reps reluctantly allowed the laptop to be sent in for repair, only after trying his hardest to push the extended warranty on to me. The repair box was sent to my house and was supposed to include a prepaid return label, which they forgot to include. After another few hours with customer service, they told me the label would be emailed to me within 24 hours, I could print it out and use that. No big deal. It took them a WEEK to simply email the label. Finally it was sent, the laptop was repaired and of course there were delays in the repair process. When I finally received the laptop back, I opened the box and they forgot to send me my charger back with it. I wasnt even surprised at this point. AVOID THIS PRODUCT AND HORRIBLE COMPANY, SAVE YOURSELF THE HEADACHES
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Ruthie
Greater than one weekI was so excited to get this laptop so I can use it for my business projects and didnt work. I put it to charge completely. Went to turn it on and it didnt move past the HP logo. I waited 30 mins thinking maybe its loading all the programs. Nope, it gave an error that something went wrong and it will try to do an automatic repair. And it stayed like that for over one hour. I was so disappointed I immediately packed it up and requested a return refund.
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Iona
> 3 dayI had and used this computer for almost a week. It does works great and very nice to type on as I am a touch typist (meaning I don’t need to look at the keys as I use the keyboard). The keys are nicely spaced apart even if it is just a 14 inches screen sized computer. I did not miss the other larger sized models as this is just fine for the type of activities I like to indulge in with a personal computer or other electronic devices.
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Edwin Cantillo
03-06-2025Muy buena laptop , la recomiendo al 100%.
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Melecio Mejia
> 3 dayMi hijo está muy contento y le gusta mucho les dejo esas estrellas por que no la he ocupado mucho la compre por mi hijo que la nesecitaba para la escuela ya hire dando más estrellas conforme vea su desempeño por lo demás bien Gracias
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Aleks
Greater than one weekThe computer does have some technical issues that more expensive models do not have, such as glitches when using Google Chrome. However, for the value, it is 100% worth the price. Lightweight, comfortable, and great design. Cant get a better, fully functional laptop in this price range.