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Somoss in MD
> 3 dayfirst time and likely las time buying an HP.
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Raissa Nebergall
> 3 dayIve had this laptop for almost 4 months and am already in the market for a new one. I am furious with the complexity of trying to contact HP Support. I still cannot figure out how to speak with a real human being (and am seriously doubting it would matter anyway). I am a college student and business owner. I NEED a reliable laptop, which this is NOT. This is actually my second attempt at writing a review because, per usual, my laptop screen decided to randomly go out on me (back light still active), forcing me to restart my laptop. After spending almost $500, unable to contact the product makers for support, and now needing to spend another $500 or more purchasing a new laptop, vs risking keeping this one and having the screen go out on me during a test or exam where I am afforded only ONE attempt, I am left angry and helpless. I will NOT be purchasing another HP laptop, that is for sure. I will say this, if you dont NEED a reliable laptop, and its more for just personal use, this really isnt a bad laptop. Mine just has a technical issue I cannot afford the risk to continue going through. Maybe youll get lucky and receive a properly functioning laptop. If you purchase this one, I sincerely hope you do.
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V-J
> 3 dayWe’ve had this for one year. For months we’ve had problems with it shutting down even when it was charged and then it wouldn’t charge. In the beginning it was great. I’m so disappointed, we bought it for our daughter for first year in college and it’s been nothing but problems the last 4 months. We thought it would last for her college years. Who wants a laptop that’s good for only 6 months or so? I wish I knew which laptop was there best and most reliable.
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Lisbeth Parra
> 3 dayPeso ligero, abre rápido las aplicaciones, las cornetas tienen buen nivel de sonido, pantalla táctil sensible y de buena resolución. Buen producto por el precio pagado
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Jordyn Morar DVM
> 3 dayJust started using it, but this seems like a very nice laptop that is compact and light enough to carry to classes on campus daily. Love the touch screen as well. Only issue is that the description lists this laptop as having a fingerprint reader, which is not true.
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Rebecca M.
Greater than one weekOnly had this about a week now and so far so good! I will do another update in a few weeks, but for now I say ,yes I love it!
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Mary
Greater than one weekI bought this laptop on Feb. 22. By Sept 12, it was fried. Warranty ended 3 weeks ago.
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Akra Victor Amatesiro
> 3 dayThis product that I bought from the seller never worked. The Seller knew that the SSD drive is not working yet sold it to me. I bought it as a gift and before the recipient installed the product and noticed it was not working and reported to me, it was past the returning date. Now I can’t return the Laptop and it’s faulty. Amazon should help me return this device to the seller and refund my money or replace the Laptop. This is very sad.
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roger vestal
> 3 daythis computer is so easy to set up and doesnt heat up so I can place it on my legs while using..
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PETER
> 3 dayI have two 2TB external hard drives so I dont need much storage. 128gb SSD fast enough.