Infant Optics DXR-8 Add-on Camera (Not Compatible with DXR-8 PRO)

After doing a lot of research I found infant optics to be one of the best monitors. We revived the monitor and camera set as a gift from our registry. Here are the things we love: the picture quality, the range (we can sit out side at our neighbors house, be in our garage or other side of the house and have no issues), the temperature display. Here is the best part!! After using our monitor for a year and half the camera started to have a bad connection with the wires and would randomly loose connection to the monitor. I contacted customer service and they were amazing!! They were able to send me a replacement and our camera and monitor are working wonderfully! I just purchased a second camera for baby #2..we will forever use infant optics monitors!

Good system. All around happy with this purchase. We scan between two kids and everything functions as described. My only caution/complaint is the temperature function. The thermometer attached to each camera is way off. It overstates the temperature in our kids’ rooms by 4-5 degrees. Here we were trying to cool their rooms to a comfortable sleeping temperature and then wondering why the rooms and our kids were uncomfortably cold. Once we put Google Nest sensors in the rooms and saw the real temperature in there, we realized these cameras were to blame. I’m not sure if the camera thermometer is just bad tech or if the camera emits enough heat to affect the thermometer, but either way, they are unreliable.

UPDATE! My love of this camera has slowly and steadily been going downhill. The original charger(which has now been redesigned to solve the issue) would fall out of the port and wouldn’t charge unless I plugged and propped it up with other items to get the perfect angle. I did receive a new parent screen and the updated charger at no cost but it was a pain to be without any monitor for 3-5 days when kids are on another floor. They couldn’t mail it until they received mine. My newest issue is battery life. It would be plugged in and just shut off! I ordered a new battery, followed all of the at home fixes and it is still happening. Seems the problem is when I have it flipping from one of room to another it can’t keep up and just shuts down. If I keep it on only one room all night it stays on. So what’s the purpose of that feature and being able to have up to four cameras? Also, the night vision used to be excellent but now only works in one room, it’s super grainy in the other room to the point that I’m just using it for sound not video. I was so hopeful in this product and sold so many friends on it I’m embarrassed. I am way too invested financially to switch now so we are just riding it out. I now have a 4.5 and 2.5 year old that share a room(night vision doesn’t work in there daytime is great but I don’t need it for daytime) and an 8 month old in his own room but I have to just listen for his cry since I can’t toggle at night. Blah! I researched SO many cameras. I LOVE LOVE LOVE this and love that you can link up to 4. They have been perfect for our 2 1/2 yr old and 7 1/2 mo old!

One note that I didn’t realize is that on the monitor you can press OK to toggle between scan and cameras rather than having to go through menu.

We own a monitor and camera from Infant Optics. Both have worked perfect for over two years. We are very happy with the quality of the image, microphone function, speaker, battery life, and range of antenna signal. We decided to buy a second camera and had problems with it from the beginning. We contacted customer service and they quickly helped us troubleshoot the problem we were having. In the middle of trying to figure out what was going on with the camera, we had to move homes, the pandemic started, life got crazy and we lost track of the situation. After many months, we attempted to start using the camera again and the same problem we were having before continued, rendering the camera useless. We contacted Infant Optics, and they quickly picked up the situation right where we had left-off months ago. The company stood behind their product and provided a replacement camera. We received the replacement camera quickly and in perfect condition, and it works as well as our first camera. Incredible customer service! I strongly recommend this product.

I swear by these cameras. We bought one camera and monitor when we had our first baby. We just bought a second camera for our other babies room. The monitor scan’s between the two camera. Easy plug and play. We’ve taken them on vacation with us. No need to be connected to wifi, no set up needed.

We bought our first monitor for our son two years ago. We never realized the infrared sensor was not working and therefore, the night vision was poor. We thought it was just the system, so we stuck with it in order to avoiding purchasing a whole new monitor system with a different brand. Our second son was born recently and we purchased an add-on camera. We couldn’t believe the difference in quality. We called the company and that was when we realized the sensor must have come damaged with our original camera. However, since the one year warrantee had lapsed, they could offer us a 50% discount for a replacement. Customer services was quick and responsive. We did need to buy a separate zoom lens and battery replacement (with a much longer life), as well as a wall mount. Seen below: -Zoom lens: https://www.amazon.com/gp/product/B00ECGX24E/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 -Battery replacement: https://www.amazon.com/gp/product/B074J5B2LW/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 -Wall mount: https://www.amazon.com/gp/product/B07RZCRW7X/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 I do wish it came with the technology to automatically switch to the room where a child is crying or making noise as opposed to always remaining on scan. In addition, it would be nice to be able to access the monitor though an app on my phone so I did not always need to bring the monitor with me (the range does reach a little outside the house).

I love that this is a closed loop, non-hackable system. Picture quality is great! I have been able to add cameras on as our family grows. The real factor that takes infant optics to the next level is their customer service! After about 18 months, our signal was dropping a lot and after emailing customer service, Gladys R was all over it!! Provided lots of step by step troubleshooting and frequently checked in to see how these tips were/weren’t working. There was small improvement but not great. She jumped all over coordinating the return of my monitor and sending me a new one without question. I already was happy with the product but the customer service has made me a customer for life and I’ve recommended and bought for my friends numerous times!

This monitor system was great for almost two years. For the last few weeks though, the buttons on the display unit have been less and less reactive. I had to push each button 2 to 3 times to get any kind of response. Around the same time, I started having problems getting it to charge.I had to use a rubber band to put pressure on the connection. I tried different chargers and even purchased a different battery to see if this would help. It did not. I contacted customer service and was told that it was out of warranty, but they did offer me a decent discount on a new monitor/camera set. I took them up on the offer, since I already had two cameras that still worked perfectly fine. I would have given this unit 5 stars, but I feel that 2 years is not long enough for the price.

I would highly recommend this product to any of my friends and family. The camera and monitor is extremely easy to install and very user friendly. I just recently added an additional camera and it was very simple to set up. Their customer service is also exceptional and very efficient! I needed a new charger cable for my second camera and got a replacement within a few days. I was blown away with how easy they made it to contact them and resolve my issue. I highly recommend this baby monitor.