



Infant Optics DXR-8 Add-on Camera (Not Compatible with DXR-8 PRO)
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Megan
> 3 dayWe purchased a second add-on camera for our second baby’s room. I’ve never owned another monitor so I can’t compare, but I do really like the features this camera and monitor offer. The ability to view my babies without having to just rely on noises alone makes this monitor well worth the money! It has a good range of motion for when my older son rolls around in his bed. My only complaints are that after a year the monitor will stop working and the screen will display a signal out of reach screen, even though everything is powered on and was just working. I took the battery out and let it sit for 20 mins as the manufacturer suggests, but within another week or so it started doing it again. I’m not sure if this is from the battery being plugged in for too long, but it is annoying because it sometimes stays on that screen for 3 or more minutes and powering on and off doesn’t resolve the issue, you just have to wait for it to reconnect. My other complaint is that on our first camera (the one we’ve had for over a year now) the port at which the cord plugs into the camera seems to be somewhat loose now and we have to wrap the cord around the camera with the antenna holding it in place to keep it connected. There are also times on that camera where the picture isn’t as clear, which maybe could be caused by the cord connection, but it’s just odd that one time the picture is great and the next it’s a tad blurry when the camera hasn’t been touched. Overall I’m very happy with this camera and monitor set.
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Emily B
> 3 dayThis is a great baby monitor and the customer service provided is outstanding. I was unaware that the LEDs that provided night vision were not working on my camera until after the warranty had expired. After reaching out to customer service, they helped me troubleshoot the issue and when it couldn’t be fixed, they helped me to get a new camera. I can’t say enough good things about their customer service. Pros: -great night vision - zoom capability - stand alone monitor that is not connected to WiFi - ability to turn off screen but still hear sound - great sound and picture quality - great customer service Cons: - occasional loss of signal when streaming videos over WiFi - limited range between camera and monitor - does not filter out white noise
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Danielle
Greater than one weekI bought this add on camera to go with my monitor that I was already using for my daughter, and this camera did not have the same picture quality as the one that came with the monitor. We tried to move it to different places all over the room, and nothing was helping the picture quality. It was very blurry and very pixilated. I contacted customer service, and I had to provide them with my proof of our purchase and a picture of the serial number of the camera, and send it back, and they are currently sending me a new camera. They even upgraded the shipping to two day shipping for me instead of having me wait the normal 5-7 business days. It was very easy to contact customer service and the representative that helped me couldn’t have been nicer. I hope this new camera will work better than the one I am sending back!
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Alana K. Hawker
> 3 dayALMOST perfect! The PTZ was great, and I am in love with the talk back feature. The only con is, while its made to be wall mounted or ceiling mounted, if you do mount it on the ceiling, you cant flip the image on the handset! Which means you are stuck with an upside down image! It seems like such a silly oversight. Also, like others say, it is prone to interference. I keep my phone and the handset to the monitor on my nightstand at night to charge, and if my phone receives any data in the middle of the night, the signal from the baby monitor drops and it makes a loud BEEP! to let me know its out of signal range. It has startled me awake on numerous occasions. Im still trying to figure out where I can put both my phone and the monitor where its accessible in the middle of the night, but not so close the signals interfere. I will say, though, we got a power adapter that made a weird whistling noise, so I contacted infant optics directly to see if theyd replace it, and they sent out a replacement within 48 hours. Im liking that customer service :-)
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victor
Greater than one weekI would highly recommend this product to any of my friends and family. The camera and monitor is extremely easy to install and very user friendly. I just recently added an additional camera and it was very simple to set up. Their customer service is also exceptional and very efficient! I needed a new charger cable for my second camera and got a replacement within a few days. I was blown away with how easy they made it to contact them and resolve my issue. I highly recommend this baby monitor.
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Lfiorenz
> 3 daySo this is our second monitor as we had a different monitor for our first baby. We decided on this monitor because the reviews are excellent. I gave the monitor a 4 star instead of a 5 star for two reasons. The first, I would have preferred a little bit larger screen. That said, the camera quality is so good that it isnt that big of a deal. The second reason is although there is this really cool feature called sleep where you can turn the monitor screen off but still have sound pumping through the monitor, there is a bright light on the side of the monitor that ends up being worse than having the picture on the screen on all night. Otherwise, we have really enjoyed the monitor. It was a breeze to set up and like I already said, the picture/camera quality is excellent.
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Cgot
> 3 dayWe have two cameras and one monitor. Weve been using them for about two months. Pros: - You can remotely move the camera. Great especially for toddlers who move around. Also you can mount the camera once and never have to touch it again, its always in the right place! - Good sound and picture quality. (Note there is no white noise deduction, though this doesnt bother me as much as I thought it would.) - Battery and transmission distance good. Although it seems like the battery will go from four bars to one really fast, it lasts for a while. - When you talk through the monitor the sound is clear. - You can zoom remotely. - Works well with multiple cameras, although no split screen you can set it to scan (switch views every 10 seconds). - Eady to use and great customer service! Cons: - There is no charging dock. Therefore it is easily to bend/damage the charging cable. Youll have to buy another. Also the plug is on the left side so depending which way you set it the cable can get in the way. - The low battery/no signal beep is annoyingly loud and you cant adjust it. There is no loud noise alert beep you just have to listen for crying. - The wide angle lens is great for viewing the entire room but the night vision quality with this lens is pretty bad. Night vision is fine with the other lenses.
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Matthew Fuhrmeister
> 3 dayThis was an add on camera for my second child. I had a small issue with the charger on my first camera (it made a high pitched noise), and Infant Optics sent me a replacement charger. After approximately 6 months with the second camera, it started to get difficult to see my son in the dark; it still worked fine if the room was well lit. It gradually got worse and worse until we couldnt see him at all anymore with night vision. I contacted Infant Optics and they were great about sending me a replacement camera. My only issue is that I had to pay return shipping, and had to send the camera back before they sent a new one, so I was without a camera for a couple days. They did provide expedited shipping, so the new camera came quickly.
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Warren R.
> 3 dayThis monitor and camera system has been a life saver since I bought the first camera back in December 2018. I have recently purchased an add on camera for a second baby. It was simple to figure out how to configure the new camera to the monitor, which is good because as a mom with two babies under 2, I don’t have a lot of extra time on my hands. I did have a small issue with my original camera, but it was covered by warranty and their excellent customer service rep was able to help me exchange it quickly. She even followed up with me when I hadn’t responded to her email after a few days. I can’t say enough about the customer service! I was in contact with the same person from start to finish and she was very friendly and helpful.
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D. Branson
> 3 dayWe first ordered the camera and monitor set and then the add-on camera, and have been using it for the past 6 weeks and really like it. The picture is very clear whether it is day or night. If you zoom x2 it gets a little fuzzy but I still utilize it and I think the quality is good for how close you can zoom in. The best feature is the span on the camera, I can span the entire room from the monitor, an awesome feature, you can place the camera in one spot and not move it even if you move furniture around or if you have a toddler you are watching. The only thing I would like to see improved would be the battery life, if i charge it right before i put my daughter down it will last about 8-9 hours with use of the monitor, but to be safe i just keep it on the charger all night long.