This product does not work with the drivers provided and there is ZERO tech support. This was a total waste of time.

The most thing I love about it is it’s so easy to set it up literally the easiest print good not the best but good enough for me and very good price saves me lots of money since I ship a lot everyday thank you

Bluetooth doesn’t work 50% of time. It doesn’t support basic pdf, fedex or eBay labels. Driver crashed windows 10, mouse and the monitor. It wastes 4-6 labels before printing. It won’t print full 4x6. Only 1/4 section of 4x6 label. I did set it to print 4x6. They sold me a used one in a new box. Manual has 2 warnings per page. It tells you how much this printer suck.

Got it for my small business. Came with a roll of labels and the set up was super easy. Havent tried to print from my phone yet, but seems simple enough. It is a bit bulkier than I thought.

I have to turn it off after every print when Im using the Bluetooth on my phone. Literally after every print I have to turn off the thermal printer. Turn it back on then reconnect.

This is a great little printer for shipping labels. I wish I would not have waited so long to get one. If you are going back and forth about getting one- just do it. I print directly from my phone and it is so fast.

Do not, I repeat…DO NOT ORDER THIS ITEM. Followed all instructions for installation on MAC. DOES NOT WORK!!! Do not waste your time. Installation is more complicated than it should be!! Never again!

Once you figure out that you need to download their printing app and pair through bluetooth it works great. There is updated connection that makes some of the set up directions in booklet wrong, but this is noted on an included note, so dont lose it lol. At first it seemed I needed to have a connected connote to use this, but realized when I skipped the pages to the 1 page about bluetooth info and found the app info, which once installed was able to print on its own from my phone or tablet. The app is simple and works with ebay, pirateship, and other shipping label websites. It prints in only a few seconds. I have had to reprint a couple of times due to missing ink on the tracking barcode. But rare. The printer did come with a small roll of 4x6 paper. I used my UPS free roll and it works great. I love the ease of bluetooth/wifi printing!

The machine is fairly good, but the instructions for set up are horrible. Some of the pages in the instruction manual are unreadable and hard understand.

The product support was amazing. They provided awesome customer service. Beyond my expectations. I’m also very happy with the item. It literally prints in seconds. Like a stamp. I am so pleased with my choice to buy this product it already made my life so much easier.