This product does not work with the drivers provided and there is ZERO tech support. This was a total waste of time.

So so so SOOOO pleased with this printer. Id set aside an hour and a half to mess with it to get it set up an for a good mid-set-up frustration cry, it took less than 20 minutes to go from sealed box to spitting out shipping labels, even WITH a small cry out of relief in there. The manual directs you to their website for the Android/oS app. The page just says to go to the app store and download an app which is very succinctly simply called Shipping Printer (icon is a black printer w blue paper). Theres nothing else on their website of relevance to set up so save yourself some time and just download the app. As per a tip on here I just screenshot the label, rotate and trim it in my Gallery, and then once the app is open you just hit file, pick your image, click the next arrow, then click print. Easy parcheesie. Idk if theres a way to bulk print or not, but at the bulk Im shipping Im not fussed to find out. It spits out labels lighting fast, and while they could be a little darker theyre still plenty dark and totally readable. Another cool thing is it comes with a USB to USB-c (newer phone port) adapter so you can actually plug the printer straight into your phone if you dont have a computer, and connect that way if you dont have blue tooth or its being buggy or whatev. AND it comes with a USB protector thing. And a good-size roll of thermal paper. Absolutely no complaints. Feels well-made and sturdy and looks like one of those Glade aromatherapy smoke things.

I had to call the company for them to help me install on my computer. It kept asking for a passcode (which is 0000). It does not come with clear instructions. But works now.

The product support was amazing. They provided awesome customer service. Beyond my expectations. I’m also very happy with the item. It literally prints in seconds. Like a stamp. I am so pleased with my choice to buy this product it already made my life so much easier.

Excelente funciona con Bluetooth y puedo imprimir rápido y con calidad desde mi celular!!

I havent had ANY problem with print quality or setup. My only complaint is that sometimes it prints the wrong direction. It seems to dislike printing from a browser, specifically. Otherwise, Im very happy with it.

Me gusto mucho ya que es fácil y práctica de usar . La imagen de muy buena calidad .

Prints great as expected and super easy to setup. Love it.

Not user friendly at all couldn’t get it to print from my phone like it said I could do

wireless, prints great, A must have if you ship often.