The printer does the job well without much hassle. This printer would be the best value for windows or android users as the Bluetooth option works for these two systems, but not apple. One must keep it on as turning it off then turning it back on will advance the label spool by one label. This essentially wastes one label each time the printer’s power is cycled.

I had to call the company for them to help me install on my computer. It kept asking for a passcode (which is 0000). It does not come with clear instructions. But works now.

I dont use this printer every day; but when I do go to use it, I shouldnt have to re-install the software each time. (The printer is always offline until I re-install the software.) I finally figured out how to get the print darker since I could barely read anything. I have not tried the Bluetooth function since Im always frustrated at the amount of time it takes just to get a single label to print when my laptop is connected. Pretty disappointed as I thought this would really be an asset to my small business.

This thing is probably my best investment to date. The Blue tooth is easy to use but the name of the device is NOT the same as in the instructions book. Only reason I knew it was the right device is because my phone showed a new printer. The app is pretty straight fwd but I ALWAYS have to turn the image density up to around 12 for shipping labels. Otherwise its worked perfectly

After 2 months of ordering this printer , it started to get trouble . It shows up an error and I have to restart the computer for works again and I loose time doing that. The problem isn’t on my computer. I’ve checked it. I tried to reinstate the printer drive and I still getting this error, using with cable and with Bluetooth.

Well lets say it works when wants to until now it will not work.From the start I would have to mess with it for 10 minutes just to get one label printed now it wont even work at all.called customer service waited 15 minutes then they said leave a message so I did and nothing not a call back or nothing.JUNK !!!!

I’m so disappointed. I tried to print a label today and it was so frustrating. I tried printing from my phone and my computer and everytime I tried to print it would come out blanked. I followed the instructions from the manual so idk what I did wrong.

Easy to use . Printed 1 time no problem .Just what I wanted

Ordered this printer to print a handful of labels on a daily basis. I usually print from my iPhone since it’s more efficient and hence the reason for getting this printer. To print a shipping label you would need to save the label from wherever you are printing, open the printing app, connect printer if it’s disconnected, open the label pdf in the app, crop it, change label orientation, confirm your changed, then print….Zzzz imagine you wanna do this for many labels??? The print quality is ok and what I expected from this range of price. I didn’t bother connecting to my computer because I wanted a Bluetooth printer that prints from my phone. Unfortunately I will be returning it asap. I have found another pink printer here on amazon where you can open the pdf file and immediately crop and print. I would like these printers to have a software that can do all the cropping work, but for now I have to live with it.

I received my printer today, I had trouble setting it up. I did everything the manual it came with said and what I could find on the internet. The customer service number does not work and you will not get an answer back. Im highly disappointed in the product. I tried setting up through my android and the only thing is the blank labels. I cant get this piece of junk to work at all. Im returning this for a better product. Seriously, spend the extra money and get a well known printer.