A GREAT INVESTMENT. I’ve been running an Etsy store for the past 6 months and although I loved getting orders, it was always a hassle to print shipping labels bc I had to tape them by hand. I finally caved and bought this hoping to make life easier and IT HAS BEEN AMAZING. It seriously has saved so much time and it is soooo satisfying to use. The print quality is about an 8/10 which is perfectly adequate for me. Everything is legible and clean. I would definitely recommend!!!

I havent had ANY problem with print quality or setup. My only complaint is that sometimes it prints the wrong direction. It seems to dislike printing from a browser, specifically. Otherwise, Im very happy with it.

Whenever I needed to print a UPS LABEL, I’d email it to myself at work and print it there. This printer makes it so much faster and looks more professional.

Boy do I LOVE this product!!! It has saved me so much time and frustrations with tape guns. We have an online shipping business and I could not be happier with the time and I am sure money it saves me!

Downloaded the requisite app, and device appears on phone screen as being connected. However, the printer and phone did NOT connect. Called customer disservice 800 number, was told to leave a voicemail so they can call me back at an inconvenient time for me. Impossible to complete installation process. Returning this piece of junk.

I really like the printer. It does exactly what it says it does. The CUSTOMER SERVICE EXPERIENCE was GREAT. I called when I had an issue getting it to work properly and got a live person right away. I didnt load the paper properly. We also text back and forth to make sure everything was right. On top of all that, They Sent Me A Gift in the Mail. Its a plug in light thingy. It goes great with the theme of the house. I will definitely continue to order from Jadens

Thermal Printer - I Love It! Game Changer! It helps my small business so much! I wish I bought it a long time ago. I highly recommend!

I have to turn it off after every print when Im using the Bluetooth on my phone. Literally after every print I have to turn off the thermal printer. Turn it back on then reconnect.

I had to call the company for them to help me install on my computer. It kept asking for a passcode (which is 0000). It does not come with clear instructions. But works now.

I read the tech details for a dozen label printers. This one claimed to work easily with iPads and iPhones. I could not get the printer to connect. Disappointed.