I have to turn it off after every print when Im using the Bluetooth on my phone. Literally after every print I have to turn off the thermal printer. Turn it back on then reconnect.

Its really a nice simplified way to print labels that are clear and way cheaper than buying ink for a regular printer! It was really challenging to Bluetooth it to laptop and the download wouldnt work. Had to YouTube a couple videos b4 I could use the printer

Boy do I LOVE this product!!! It has saved me so much time and frustrations with tape guns. We have an online shipping business and I could not be happier with the time and I am sure money it saves me!

This product does not work with the drivers provided and there is ZERO tech support. This was a total waste of time.

Ordered this printer to print a handful of labels on a daily basis. I usually print from my iPhone since it’s more efficient and hence the reason for getting this printer. To print a shipping label you would need to save the label from wherever you are printing, open the printing app, connect printer if it’s disconnected, open the label pdf in the app, crop it, change label orientation, confirm your changed, then print….Zzzz imagine you wanna do this for many labels??? The print quality is ok and what I expected from this range of price. I didn’t bother connecting to my computer because I wanted a Bluetooth printer that prints from my phone. Unfortunately I will be returning it asap. I have found another pink printer here on amazon where you can open the pdf file and immediately crop and print. I would like these printers to have a software that can do all the cropping work, but for now I have to live with it.

Printer actually does a very nice job printing labels. I printed several from my computer. I was disappointed when I tried to print one via Bluetooth and saw I have to give the app permission to access my contacts and location at all times in order to open the app. No need for either of those with Bluetooth, its just a data harvesting app.

We have never been able to get the Bluetooth figured out but it works great with the cord.

Downloaded the requisite app, and device appears on phone screen as being connected. However, the printer and phone did NOT connect. Called customer disservice 800 number, was told to leave a voicemail so they can call me back at an inconvenient time for me. Impossible to complete installation process. Returning this piece of junk.

Great little printer! Printing labels from a phone is amazing! Small learning-curve to overcome, but theres plenty info online. If you need it, get it!

Easy to use . Printed 1 time no problem .Just what I wanted