Printer actually does a very nice job printing labels. I printed several from my computer. I was disappointed when I tried to print one via Bluetooth and saw I have to give the app permission to access my contacts and location at all times in order to open the app. No need for either of those with Bluetooth, its just a data harvesting app.

It says it comes with software but it doesn’t we had to subscribe to a monthly subscription software bad advertising very disappointed

After major headache with the suggested app of Shipping Printer, found one that actually works with the Jaden printer. The app I found is called ReturnPal and worked as soon as I downloaded and installed it. One that was installed, my iPhone connected right away and printed a test label. Still having issues getting printer to connect to my MacBook Pro via the cable, but I am sure that will be able to rectified even though the driver software was installed per Jaden’s instruction manual.

Its really a nice simplified way to print labels that are clear and way cheaper than buying ink for a regular printer! It was really challenging to Bluetooth it to laptop and the download wouldnt work. Had to YouTube a couple videos b4 I could use the printer

I went through the instructions many times and could not get it to hook up to my computer, which I guess is fine since I print shipping labels from my phone. With that said, I actually dislike the process in which it takes to print one label. Printing more than one doesn’t work. There are SO many steps to print one label from pirateship, AFTER having their “shipping printer” app downloaded: 1. Download label from pirateship website 2. Save to a folder in your phone files 3. Open the shipping printer app 4. Connect phone to the label printer (every time if it’s not used back to back). 5. Click “choose file” in the app 6. Locate the folder in files you saved the label to on your phone. 7. Open one label (again, you can only print one at a time) 8. Rotate the label so that it’s in portrait mode 9. Crop to the size of the label, every single time 10. Send to printer 11. Send to printer.. again after verifying you really wanted that size of label print out. (If you didn’t link the printer in step 4, you can connect here too). See what I mean about steps?! NOT time efficient. If you have more than one label to print, you get to do it all over again, but can skip step 4. See what I mean about steps? I’ve tried to select more than one label to print, crop them and it prints two on one label. I tried not cropping to the label size- that didn’t print properly either. I’ve done trials of different ways but sheesh.. shouldn’t be this many steps to print a single label. Especially for a small business. The process was easier when I used printing labels on an ink printer. Hope this helps.

This is a great little printer for shipping labels. I wish I would not have waited so long to get one. If you are going back and forth about getting one- just do it. I print directly from my phone and it is so fast.

Worked exactly as stated. Does work with FedEx Shipping Manager. Easy to set up.

Got it for my small business. Came with a roll of labels and the set up was super easy. Havent tried to print from my phone yet, but seems simple enough. It is a bit bulkier than I thought.

This printer sucks. It stopped working 3 months after purchase. Could never get the Blue Tooth to work when it was working. The trouble shooting did not help. Will never buy this brand again.

Horrible at best you get no response from them on the phone or on their so called watsapp message service. Nothing but garabage customer service.