After major headache with the suggested app of Shipping Printer, found one that actually works with the Jaden printer. The app I found is called ReturnPal and worked as soon as I downloaded and installed it. One that was installed, my iPhone connected right away and printed a test label. Still having issues getting printer to connect to my MacBook Pro via the cable, but I am sure that will be able to rectified even though the driver software was installed per Jaden’s instruction manual.

Works good and set up was not so bad.

I received my printer today, I had trouble setting it up. I did everything the manual it came with said and what I could find on the internet. The customer service number does not work and you will not get an answer back. Im highly disappointed in the product. I tried setting up through my android and the only thing is the blank labels. I cant get this piece of junk to work at all. Im returning this for a better product. Seriously, spend the extra money and get a well known printer.

I mail a lot of things, this made doing that much easier!

Was looking for something cheaper to print my shipping labels for my online shops instead of my costly ink cartridges I have to buy for my home printer. This didnt have much feedback yet (compared to the other thermal printers listed) but decided to buy this one due to the cellphone on the picture showing it has Bluetooth capabilities. Not really interested installing it on my home computer so Im not leaving feedback on that. This is feedback on how easy it was to install and print a label from my Android phone. Took me but 10 mins to unpack, setup and install app and print. Easiest thing I ever installed myself... so happy with this purchase! This should save me alot of money in the long run not having to keep buying printer ink cartridges..

Not user friendly at all couldn’t get it to print from my phone like it said I could do

Weve printed four or five labels so far. It was easy to install and it is easy to use...

Bluetooth doesn’t work 50% of time. It doesn’t support basic pdf, fedex or eBay labels. Driver crashed windows 10, mouse and the monitor. It wastes 4-6 labels before printing. It won’t print full 4x6. Only 1/4 section of 4x6 label. I did set it to print 4x6. They sold me a used one in a new box. Manual has 2 warnings per page. It tells you how much this printer suck.

To this day my Jaden thermal printer is still plugged in but its saying offline itll print test copies but wont print my labels for my business and its put me back days on shipping. Tech support has the worst response time and Ive called multiple times and Ive left multiple voice messages. Go with a brand that will actually care about its buyers that are running their own small businesses.

This printer is absolutely perfect for a small business. I read a lot of the reviews prior to purchasing and I am glad I did. I had some trouble with the initial set up due to the directions being very short and non-descriptive. The reviews helped me and now I just love this little machine!