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Todd Shipp
Greater than one weekUpdated 17-November 2021 - Back to 5 stars. I was contacted by support and had numerous back and forth emails. They explained to me the reason for the reboots and the solution they developed to resolve the reboots. They released a new firmware for the devices and made it available OTA. I updated my units and the reboots stopped. For the technically-minded, it had to do with IPv6 and an older API in their firmware that would reboot. The newer firmware corrected this and I have been able to return my minis back in service. Updated 13-Aug 2021 - The units reboot all of the time making things connected like TVs or lights go off and on. Tried tech support. Reduced to 1 star *Original* - It seems most of these arrive with firmware 4.1.11. When you add them to your Home the Apple Home app will complain there is an update available (notification and icon and everything) but the Meross app says there is not one available. This can be annoying however, use my instructions below to fix it and upgrade to 4.1.12. But it will require you to use two iOS devices. Below I use an iPhone and iPad for mine. But no reason you can’t use two iPhones or two iPads (Meross app is not made to use on iPad but will work). To clarify, this is what to do: 1- Install Meross app on iPhone and iPad (unfortunately Meross requires an account to update firmware) 2- Plug in the Smart Plug Minis one at a time into the wall (this is to avoid confusion selecting and updating) 3- Launch the Meross app on iPhone, click + on upper right of the app to add a device and then scroll down to Smart Plug Mini 4- Step through the Wifi steps and select the Meross Wifi that pops up, choose connect and add to home 5- It will pop open the Home app and then you scan the QR code and then step through the Home app process to add 6- Once added then switch quickly to your other iOS device (iPad in my case) but already have the Meross app open. 7- Select the + on the home screen and it will show a new device needs to be added 8- Click OK and then go back to the home screen of the Meross app and then select Account. A firmware update shows available 9- Apply the Firmware and Bob’s your Uncle. I hope this helps anyone else that this happens too. I really like my Meross plugs. They are very quick to respond.
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Stephen Cooper
Greater than one weekLike many others have written, getting these outlets into HomeKit is an absolute nightmare. I’m not sure if it’s because they need a firmware update out of the box or what it is, but I’m two hours in, and have only gotten three out of four plugs recognized by HomeKit so far. I have many, many HomeKit devices and they all install without a hitch. I know these will work eventually (I’ve gotten three installed), but this is so frustrating. 1 star for easy to install. Once they’re installed, they seem to work just fine. I’ve only had them installed for a bit, so I’m giving them a 4 star rating - minus one start for the HomeKit installation pain.
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Todd
> 3 dayI bought the 4 pack of these and found it pretty simple to install. I did have to switch my router to 2.4 GHz only for the installation only. I then also downloaded the Meross app and updated the firmware. Then I could turn back on my 5ghz network and everything worked perfectly.
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cool_guy
> 3 dayTook long to pair these with apple HomeKit. I had to try so may options. Once configured, they work just fine. Great with Siri and apple HomeKit. Will buy again.
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Eric Pratt
> 3 dayThese are a great updated or starter for any smart home. I recommend Meeros smart plugs.
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Emily Brick
> 3 dayHow smart is it? When used with Apple Home Kit not really that smart. The outlets require standalone software/app (Meross)to operate which can then be used to integrate with Apple Home Kit. Not as easy as advertised.
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Rox. F. Nacky
> 3 daygreat product, quality and value
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Elias
> 3 dayI have had a battle trying to set these up with HomeKit. Meross provides a ton of troubleshooting methods such as restarting the router, turn iPhone on/off, switch Wi-Fi to 2.4GHz, factory reset the switch. I have never been more frustrated setting up a HomeKit product. After all this troubleshooting I could only get 2 out of 4 to pair, and after all this troubleshooting I have no idea what was actually successful. The two that are paired work great, but my oh my was getting them setup a huge pain. EDIT: once they are paired, they are a breeze, and an awesome product that is great for the price.
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Pony
> 3 dayI liked that these integrated with Apple Home as described, however my WiFi is weak I think as I had to keep devices close to my WiFi transmitter for them to stay working.
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chrwhe
> 3 dayThese switches are reliable and easy to connect to your account using the following method: A. Ensure the device is ready to connect by blinking orange & green. (May have to hold the side button for 5 seconds). B. Connect to the 2.4 Ghz wifi network you want the device to join, then go back to the wifi settings and log into the Meross devices wifi. (See photo). C. Next you can enter HomeKit when prompted, then scan the HomeKit code on top and follow provided directions. D. Last, go into the Meross Application & select the unbounded device. After the pop-up (see photo) back out, and pull down (refresh app) and youll see your devices present in both HomeKit & the Meross application. I have iOS 14.5 (apple beta) incase your devices connect differently than I have recommended. Now that you are setup your devices feel free to connect to your patio lights and tell Siri/Google/Alexa to turn them on/off! These are not waterproof though Meross does have devices that are!