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Evan Rossi
> 24 hourThis thing is very nice. But for the price, I expect more. I used this for a small residential cleaning business I run, so Ive put it through its paces for sure. I understand its not truly meant for that purpose, with certain design decisions making that quite obvious, but I had several people recommend Miele to me--thought Id try the company out with one of their lower-mid-range entries (didnt want to dive head first into a full grand for one quite yet, you understand) and see if it was going to knock my socks off. Overall, I am underwhelmed. Its like buying designer. Its well made, its durable, people like how it looks and feels, and the experience of using it is what Id describe as higher-end, but the functionality could be improved. Ill start with the positives, because there are actually more positives than negatives. Like I stated in the title, get this if you want a vacuum that will last you. Something that looks nice in your house, that gets the job done without much stress, etc. 1. The thing is quality for sure. I legitimately dont care about where a product is built at all, as long as its quality. Europe, China, Mexico, USA--I just dont. What I care about is that its built well, and runs well. Ive used it on over 100 residential properties (many of which large ones) with no sweat. In some cases, I abused this vacuum. Zero issues with it running, breaking, failing, or even seemingly to come remotely close. And given how sturdy it still feels and sounds, I bet it could last another 10 years even in my hands. 2. The retractable cord feature is amazing, and I dont know how Ive lived without it. On the other hand, my biggest concern with the vacuum overall is how long this retracting feature will last before it breaks and either trashes the vacuum, or causes me to have to order parts to repair it. Hasnt hiccupped once yet, though, and Ive been very tough on it. I will say, I wish the cord was about 6 foot longer--in operation, it just feels slightly too short every time I use it. 3. This is a strange one... but it looks really nice. Ive had clients ask me about it. It exudes this is a really nice vacuum energy, and I actually think that has helped my business in minor ways. Lol. That alone COULD justify the cost, considering my clientele, but not entirely. Im focused on a few other factors, which is why it gets some hard negative marks. 4. The sound gets high praise from me. When Im in a clients house with them present, it doesnt feel like Im disturbing them to any significant degree. From a business standpount, who truly cares, as they paid for service and know that vacuums are loud and will be involved in the process--but again, it contributes to the experience, which through a trickle effect, contributes to my pocket. That said, its still a vacuum. 5. I like the power dial. Half the settings I dont use, but I do like it. 6. For how low-power the motor is overall, it produces some good results. Not astounding, but solid overall. I dont frequently have to go over anything a second time, which allows me to spend less time on the job and produce a better outcome. Not saying there arent cases where Im like how did that not picked up? but those cases are fewer and further between. Some notes on that in one of my major negatives, because this positive only applies to MOST of the attachments--theres one glaring exception. 7. Most of the attachments are well-made and do their job. From my experience with vacuums, its not hard to get right most of the time, but I give it props. I do however have two MASSIVE problems with them, one of which is more of a problem with the vacuum itself, and thats where Ill start... (Here are my gripes. There are two big ones) 1. There was not much effort in providing an attachment attachment system onto the vacuum. Its not great. It exists, at best. Its inconvenient and inefficient at worst. It proves space for 4/6 of the attachments while in operation (three of which are attached to the vacuum, and one on the wand, so 5/6 if youre using the extension, which I defintely dont need all the time), and I cannot begin to express how annoying that is for me. Theres just always an extra attachment that is loose. The three that do stick onto the vacuum are incoveniently located right at the base of the hose. And if Im not using the rotating brush head or extension, they have nowhere to live. I either have to caddy them around, or leave it somewhere. This is overall my biggest gripe with the vacuum. Now, do most vacuums even feature a place to put them? Not too many--but for what the vacuum prices at, it absolutely should have a spot for every single attachment WHILE ROLLING AROUND, in operation. Its actually the biggest reason I ended up buying a different one after putting this one through a run of about 4-5ish months. Theres a secondary reason, though. 2. The turbo heads size is ALMOST unacceptably small. It frequently ejects even small debris. It should not do this. If it were dog food, or otherwise, Id understand. No. This will not only spit out debris the size of broken mechanical pencil lead, it will fling it with great velocity across the room. Small, tiny pieces of leaves. Tiny fly corpses. Im serious. And yes, this is with the brush head cleaned of hair and other debris. Either the vacuum doesnt have enough suction to pull these things in before they hit the spinning brush and get rail-gunned across the house, or the opening for debris in front of the brush is too small. I dont know. And frankly, I dont really care. These are things households run into frequently, and should be considered in the design. Some other minor negatives and implementation ideas--things I wouldnt drop the rating for, but that Ill include; 1. Bags are expensive, but I knew that through my research. Still. Theyre vacuum bags. Small ones at that. The bags are nice, but theres no reason for them to be as nice when theyre disposable. Not to mention, the air filters dont justify the cost either for what they actually are. Reloading them is an absolute breeze though, Ill give them that. 2. I have a love-hate relationship with the angled handle where the attachments clip on. I like it 75% of the time when in casual operation, rolling it back and forth across the floor. But its a pain in the ass when Im working around obstacles. I wish it could either straighten out or be removed while retaining the ability to actually use the attachments. 3. It looks like it should have the ability to be a backpack vacuum. I knew it wasnt when going into the purchase, but I think that would really be an excellent addition as an attachment to the rolling side. Ive genuinely thought about trying to lut an sttachment like that together. I dont recall if their higher end options feature this, but if they dont, its a missed opportunity. All in all, I would have really liked to give this vacuum a higher score. I still like the vacuum, and I use it in my own house, and Ill be glad to have it as a backup for my business, as its something I might use on really large households when I have others helping me. But in my day-to-day, it had to take a permanent side-line, and anything that gets that treatment from me cant get more than a 3 star. I have a Ridgid shop-vac that handles attachments better, has more power, has lasted years and years, and was legitimately like a fourth (maybe a fifth) the price. Would I use it in the same situations? No, but what the Miele gives me for spending that much more on it just ISNT enough. And for me, that just caused it to fall below my expectations. Thanks for reading. -a dedicated vacuum user.
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Chastity
> 24 hourAwesome vacuum and works extremely well for cleaning interior of vehicle with user friendly attachments
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Mary Black
> 24 hourI bought this vacuum about a year ago after searching for one which was not made in China. Mine is made in Germany. So happy. After years with a Dyson, this was so much better. My model uses bags instead of dumping the dirt directly into the trash, so much nicer than breathing in and having to touch all the dirt. The filter is also simple to replace. The suction is excellent. I use the power head to vacuum area rugs as we have no carpeting. We also have many animals running around so I must vacuum common areas every other day. The unit is light and easy to maneuver. I no longer dread schlepping out the vacuum. The blue color is a nice touch. The attachments are sufficient for every job. The price was so much less than the most other models. I highly recommend this product for any of your vacuum needs.
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Northshore MN
> 24 hourI’ve been keeping house for many years and have always had vacuums that were name brands, but less expensive and were available at one of the big box stores. They all worked, but were heavy, cumbersome and loud. This spring after cleaning with ear plugs in , I decided ENOUGH!! I then researched my options and and went to a high end appliance store to check several out. I’m Totally happy with my Miele! It’s quiet, very powerful any any setting and very light weight ! My spouse couldn’t believe how excited and happy I was with a vacuum cleaner purchase!!!
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Blackwood
> 24 hourI needed to replace our vacuum and was surprised that the usual brands I considered good performed terribly. I decided to follow the reviews on this vacuum and I am so glad. It works great!
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Matthew Dibartolo Sr.
> 24 hourI had this product for almost 3 months. Its light weight, great suction, rolls very easy due to the third wheel. I waited to see just how good this vacume was , and so far I love it. I have had many vacuums over the years and this compares to the orginal Electrolux as far as being well made and performance. Of course there was nothing like the orginal Electrolux. I purchased the throw back Electrolux 7 years ago and it was repaired 2 times and is it now history, thats why I bought the Miele. I always like to try to buy American but now a days most vacs sold are foreign made. I have had some over the years and there not very good. I highly recommend this Vac.
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Pinkerton
> 24 hourMy wife convinced me that one: we could only get a canister vacuum (not upright), and two: it had to be Miele. After using uprights my whole life I now realize they are only really useful for wall-to-wall carpets. If you want to vacuum your hardwood floors and throw rugs, you need a highly maneuverable suction head that can fit all the way under the couch, into hard to reach corners, the tops of window sills, etc. Uprights, while often have detachable hoses, just dont have the reach or the agility that makes vacuuming easy. And this Miele has been a delight - quiet but remarkably strong, the gentle start feature sounds silly but is surprisingly calming. Love it!
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James
> 24 hourThis is a great vacuum for hardwood floors and low pile carpets. The suction is unbelievable and it comes with all the attachments you need. Made to last and well worth the money.
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john meyer
> 24 hourNot worth the price. Cord too short. Exhaust blows up toward your face. My 40 year old Kenmore was far superior and way way cheaper. Sorry I bought it.
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Kerry Mitcham
> 24 hourPurchased because of Miele reputation and Id just installed expensive carpet. Carpet company said my Dyson would be too rough on the carpet. This is just my impression, someone else may feel different. It felt flimsy and it was much louder than Id anticipated. Learned later it didnt have the sound insulation. This machine has a LOT of suction. Seemed like the turbo brush was too rough on the carpet. Lowered the suction, still thought so. Bottom line it didnt seems to be harming the carpet. The bottom of the turbo brush is very smooth and no hard edges. I just expected more of a luxury feel...and this machine didnt have that. Although, it could suck the paint off a wall.