Shark AV911S EZ Robot Vacuum with Self-Empty Base, Bagless, Row-by-Row Cleaning, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi, Gray

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$390.00

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(20000 available )

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93 Ratings
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  • Choose your public name

    > 3 day

    Think Honda but vacuum. Don’t know what I would do without it.

  • willheld

    > 3 day

    First experience with a robot vacuum and not overly impressed. First unit lasted around 6 months before a component failed. Shark did replace it under warranty after I paid a nice shipping and handling cost of the replacement. Cleaning: It does well maintaining but does not deep clean. I purchased this unit due to the multi-floor and because we have a semi-indoor blue healer. The unit definitely keeps the hair from building up but we still need to do an actual deep clean from time to time to get everything. Mapping: I had to delete the first few maps on both the original and the replacement until they looked correct. I was hoping to be able to schedule the kitchen and living room nightly with the bedrooms weekly (dog doesnt get to come into the bedrooms). But when I would use the app to just clean one room_ it would go through the entire house anyway. I gave up on the map/room aspect and just hit the clean button on the unit when I wanted it to run. The barrier function is useless. Unless it already maps the space, you cant set it up. It it also very course in its mapping, there is no fine tuning. I wanted to set up a barrier on out laundry room so that it never attempted to go in that space but would have to let it map the area a few times before I could block it - I ended up just shutting the door. I tried to block the area of the Christmas tree the first year but it ignored it and plowed through the presents and the tree skirt anyway. AI: The programming lacks finesse and the ability to learn. Both units likes to bump into things and turn to discover its boundaries (and never stops). I put weights in front of the doors so that it doesnt shut the door on itself, pick up chairs so that it doesnt wedge between the legs, put a trashcan next to the toilet so that it doesnt hop up on the bottom of the toilet and get stuck, and move the entrance mat so that it doesnt get stuck between it and the wall. It doesnt learn where obstructions are to avoid them. I made tubes to act as barriers around the Christmas tree this year, Ill need to add some weights on them as it keeps trying to push through them. It works ok as long as you are there to fix it when it gets stuck. I do not schedule as I dont let the unit run when Im not home to monitor. Once the warranty is out and this one dies, I will most likely try a different manufacturer.

  • Tanner Sethna

    > 3 day

    So I’ve had this vacuum for near a month now. This is my first robot vacuum. I can say without a doubt that I’m truly impressed. It 100% deserves the #1 Best Seller spot for robot vacuums. Although, it DOES have its CONS. Let’s get the cons out of the way. Let me preface, I have a mainly hardwood house, and it EXCELS, on hardwood, gets basically everything. Although, we have this really thick shag carpet in the living room, that the shark does not like. Sometimes I can rub my fingers through the carpet and feel little tiny crumbs or something, BUT; on the app, you can turn on the max suction setting which helps it a lot. Sometimes gets lost, and the map takes FOREVER to create on the app. Basically how it works is that after so many cleans, the Shark will have a map of your house memorized. I have been running it quite literally everyday for this past month, two months. Still no progress on the map progression. So I have no clue if it’s just me changing things around In the house or what but I really wish I could get that feature to work. *You can get around this by simply picking the vacuum up and bringing it to the room you want cleaned, start off at a corner, and press the clean button* Now the pros!, when I tell you that this vacuum literally gets everything, I am not lying. I empty it maybe every two weeks and there’s always big noice clumps of dust, hair, crumbs, etc. it truly is a phenomenal machine. Like the title says, it self empties, which is so freaking cool! I’m an extremely lazy person and good Lord that is so clutch to have. Anyways I hoped this help somebody at some point! Thanks Shark!

  • Multiple discrepancies

    > 3 day

    It can memorize its own routes and you can micromanage which rooms you want it to do. I see mine make it’s way through a door instead of bumping around everywhere, trying to find the way inside.

  • AdamsPartyof5

    > 3 day

    Love that I finally broke down and bought this. So good for pet hair and easy to clean out. Easy to program a schedule.

  • Cats Momma

    > 3 day

    We’ve had “Carson” for about 6 weeks, running the daily route about the house. The messy parakeet feathers and mess are no match for this little helper. Unexpectedly, the old carpet is looking much better, too! The daily fluff and cleaning is really doing it good. We highly recommend this product!

  • Pop ina Bottle

    > 3 day

    The pros: it does do a decent job of cleaning and works well on my carpet and much better on my tile. It has only gotten stuck once and sadly was under my desk. The unit has gone throughout my home (areas i want vacuumed). The unit is small enough to get under my couches, bed, and will make its way around my chairs and tables. Overall, there is value in the unit and what it can do. Wearable/Replacement parts seem to be readily available and priced reasonably. The cons: the AI/mapping is rudimentary at best. We have cars that can successfully self-drive but we cant seem to get a vacuum to map a home correctly. Ive now reset my unit 3x and tried to get a good map of my home... and to date without a strong degree of success. I get a map. The map has some areas that look like my home, but.. and esp as you get outside my open floor plan area, it seems to struggle understanding where my bedrooms, baths, office, laundry, etc are in relation to the open area. it seems to use the first 2 runs to do the initial map of your home and doesnt seem to up date the initial map much after that... if at all. After that, it just seems to clean what it mapped on those first 2 runs and doesnt really update the map after that (or so it hasnt seemed to in this case). Help resources stink. Theres not much in the literature and even less online. So, do i wait for some sort of notice that the map is complete or do i accept the initial one and it will update it as it learns more?? The unit runs for 60 minutes then docks. It doesnt matter if the battery is 15% at the end or 80%. it docks after 60 min and there doesnt seem to be any way to change this (ive been completely throughout the settings.. and again.. documentation is terrible esp within the app).Evac and resume will pause for 3 hours regardless if the battery charge is 15% (which it needs some charge) or 80% (it should just resume at this point.. but no, its going to sit for 3 hours). it does this regardless if its cleaning or if its mapping out your house. Firmware updates are pushed and cannot be requested. So, lets assume my firmware is out of date by a release or 2. I cannot download and apply it to my unit. it has to be pushed from some central server somewhere to my unit. Im not sure if my release is current or not (2020 is the date of the last update... which may be WHY the AI/mapping seems quite dated in capability). And, if this is the latest version... that would have me question the commitment by the manufacturer for this product. Overall, the unit is good. It does a fair job at cleaning and does offload the stuff it picks up into the bin which does last a while (have the 45 day bin). The unit does a really good job of avoiding getting stuck and if it vacs up something (like a toddlers sock) it will alert you to the issue. There is so much more potential with this device and it seems much of this is software/firmware related (hardware is pretty solid). Im hoping the company makes some changes to allow some more self-service, improves the mapping and AI capabilities, and releases regular updates. If not, then open this thing up to third party tools which will do this for us.

  • R. W. Irvine

    > 3 day

    I bought this after doing a lot research. I thought it was nicely priced and had a lot of features considering the cost. It cleans very well sometimes going over the same area more than once. The self emptying is a particularly nice feature and on a cleaning run, it will often interrupt the cleaning to empty itself then start over where it left off. Its pretty good with hair as long as its not very long. I am not so sure that the bin on the base will go for 30 days as I usually empty mine after a week or at most 2 weeks. It is however not maintenance free... The filter in the robot as well as one in the base does need cleaning every now and then to maintain the great sucking power that it has and I usually take off the brush and remove the hair that is tangled there. As I have a baby in the house and hence lots of food particles on the floor, I activate the robot twice daily and clean the robot every 2 weeks though it is probably un-necessary to do it so often as the filter and brush are usually not very dirty at that time. My only negative comment is that there is no option for a remote to the best of my knowledge bearing in mind that the app to control the device doesnt work in all countries outside of the USA as I painfully found out when I tried to download the app. That unfortunately converts it from being really smart to being somewhat retarded as it learns the position of bits of furniture but if they are removed, it still avoids the area as if they were still there. I took off one star for this reason and would not recommend this particular unit if you live outside of the USA or its territories.

  • Jeremy H

    > 3 day

    Pros: I have a shedding lab and the unit works great getting the hair off the hardwood floors. It rarely gets stuck under furniture or tangled in power cords. Gets dirt and hair out from under the smallest crevasses with its front sweeper brushes. Empties itself when complete. Cons: Its a little noisy when cleaning, especially when emptying itself into the main container. The mapping system is inaccurate at times with the machine hunting for the base station for several minutes. Ill send the machine to a single room to clean, but it seams to partially clean other areas as well. Doesnt get up the dog hair thats on the rug. I bust out the large upright vac for that. In all its really worth the price and the pros far outweigh the cons. Works much better than my first robot cleaner I bought in 2017. Its like day and night better! If the mapping worked better Id give it 5 stars.

  • Gianna

    > 3 day

    We purchased this product over a year ago now. With a toddler and a big dog we were looking for a great robot vacuum. The first 6-8 months were GREAT! The vacuum ran as scheduled and our house was super clean. After about a year we noticed a serious decline in this product. Often it forgets the map, and sometimes when I log into the app is a completely different house mapped then ours. the vacuum frequently skips some rooms as well. It will avoid some furniture, but others it will continuously run into it 3-4 times in a row before moving on. It also gets stuck in an idle mode at least 2x a week. It goes around the house like it’s cleaning but doesn’t pick up anything. We clean the filter 1-2x a month since we use it so frequently, and empty the base about once a month. Overall it’s nice, but this is more of a spot clean item and isn’t reliable enough to pick up all the mess you would hope it would. We purchased it for 1/2 off, but I would NEVER pay full price

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