The Original Repel Reverse Umbrella - Windproof Inverted Umbrella w/ 8 Fiberglass Reinforced Ribs - Easy Upside Down Open And Close - Large Umbrella Protects Against Rain, Wind, Snow and Sleet

This is a great product, but the whole LIFETIME REPLACEMENT GUARANTEE equals no guarantee! Ive owned this umbrella for almost two years now with no issues. However, one of the metal tips that secure the double canopy in place recently snapped. Im not sure how the damage occurred, but now the bottom layer of the canopy is hanging loose. I dont believe the product is defective. This is likely something caused by human error. My issue is not with the umbrella, but with customer service. I reached out to them inquiring about repair services, and to my surprise, they responded within 24 hours. Their response was, Thank you for reaching out! At this time, we do not offer repair services. However, in regards to our Replacement Guarantee, if anything happens to your product simply reach out to us thru this email providing your Order Number and state the issue. From there, we will send you a replacement product free of charge (with no return required). I replied the following day, but I never heard back! I followed up eight days later requesting a status update, only to be ignored. Eight more days later, I still have not received a response or a replacement! Honestly, if I didnt qualify for a replacement, I wouldve been fine. But some professional courtesy wouldve been nice! As much as I love this umbrella, this whole ordeal left a terrible taste in my mouth. So much so that I find it difficult paying for a replacement, something that I wouldve gladly done before being neglected.

This is my 3rd Repel Reverse Folding Umbrella. I requested and received the first one as a gift, and I appreciated it for a few months before it disappeared without a trace. I had to replace that one becuase I had quickly grown accustomed to the excellent design feature that allows you to fold the wet side of your umbrella into the interior, and away from all things you would like to keep dry. My Repel Umbrella is definitely my umbrella of choice. In addition to the clever design, which also allows it to compactly stand on its own to drain and dry, it is also a well-made and sturdy product. I have had no issues with any stitiches coming loose or ribs bending or breaking, and it has held its own nicely through some stormy wind gusts. People comment on the bold designs and high functionality of these umbrellas, and my experience thus far leads me to believe the form and function are matched by the quality of the product. So, Repel Reverse Folding Inverted Umbrella #3 is going in my cart now for a little holiday gift-giving later...

I love the design of this umbrella. Getting out of the car or walking inside isnt a pain anymore. It closes in reverse, so its fast and simple. The size is on the larger side than a standard travel one. I normally have my purse on me and it always gets wet, not with this one. Definitely recommend for the price, the quality, and most importantly, the ease of it.

Broke on my first use. I do like the idea of it reversing, it feels light, and the handle is comfortable. But it also felt cheap and wobbly when moving around. (Walking) I used it on a day with some showers and the handle broke free from the shaft. My guess is the glue didn’t set properly when attached. I was originally going to replace it when I realized it is a bit small for my needs. It did stop rain but it only covered my head and the arm holding it. This would work as a backup umbrella to keep in the car, but I’ll be returning this and moving up to a stick or golf umbrella.

Is a great umbrella, you will love it

This is sturdy, and lightweight...and freakin huge. It is easily big enough for you to share with a loved one...or a complete stranger(I wont judge). The inside is beautiful and my wife fell in love with it. Uses it all the time. In fact, when I got it for her it was not raining and she kept looking at it in the corner saying I sure hope it rains soon so I can use that. It is a great gift.

The best umbrella design ever! Makes entering a car in the rain with an umbrella a pleasure instead of an aggravating wet chore.

I purchased this several months ago. It has held up nicely to wind and rain walking around Uptown Charlotte. Its also gives spacious cover.

This umbrella performs exactly as expected and unfolds easily as I am getting in and out of my vehicle and folds back up without drenching me! Yay! The handle is sturdy and has a good grip, and the wrist loop is great for toting it along with my purse and leaves my hands free. I like that the top side is uniform black, but the inside is gorgeous with a floral design that is very striking and feminine. I anticipate that the sturdy design will give me many years of overall performance. Would make a great gift too. I am so happy with this purchase.

Decent, albeit with plenty of cheap plastic. Diameter is pretty small when opened. It’s a nice looking umbrella, but not sturdy enough to use in the wind. I would call it mediocre at best.