WD 1TB Black My Passport Portable External Hard Drive - USB 3.0 - WDBYNN0010BBK-WESN

Just received my 1T Passport External Drive from Amazon today. Very slow on my Lenovo Windows 10 laptop. Still waiting for it to finish backing up 78 GB. Only 1.5 GB completed in over 90 minutes. Also, I setup folders for each of my 3 computers so that I could backup each one into its own folder. The software does not allow you to specify a folder on the drive or maybe I somehow missed it. Not very excited about this purchase. Next time Ill invest a bit more money for an SSD.

Instructions were easy to follow. The first device I received did not work, however. I followed all instructions including the steps given in the online manual but the device would not backup past 2%. Amazon tech support allowed me to replace it at no cost, and the replacement worked perfectly. Just a little let down that the first device did not work correctly. I like the sleek and simple physical design, and other than needing to replace it, it is exactly what I needed!

We received a replacement drive on a Friday and it was in the trash Saturday. It was a refurbished one, not in the original packaging, wrapped in something similar to Saran Wrap and placed in a box. We wasted a lot of time trying to get these things to work, to no avail. We Googled this, Googled that, looked at YouTube videos, read this, read that, got on their Website, got nowhere. We never saw the icon on the desktop, went to finder and spotlight looking for the execution file, nothing. Meanwhile the reviews, in general, are good so the thinking must be, these are two dummies. Well dummy suggests that you buy this locally, keep your receipt, return it if it fails you, get yourself a refund. We are out $76.50 ($59 for unit, $7 for the suggested cable that wasn’t needed and $7.50 to return the first one we received). I have to assume that these WD Drives usually work well; we just happened to luck out. So buy it if it’s the one you want but do it locally if possible. The irony is the little SanDisk flash drive we bought in October, 2015 for a measly $11 still works. We wanted something better because we plan to buy a new Mac, a costly idea.

I have several 1 terr USB 3.0 so I thought I would save a few bucks and get a warehouse return. There was a good reason it was returned in the first place. Not sure Amazon checks them when returned. Basically DOA. Would not do a long format. Tried to move a large 260 gig file and it sat for an hour. Then it would not reformat and stalled my computer until I unplugged it. Returned it and instead got a new non-refurbished and it is loading a 760 gig folder with no problem. I do pretty good on warehouse items but will avoid returned electronics in the future.

I thought itd be a little bigger but thats fine. It looks nice and I bought an Amazon Basics case to keep it protected. It fits well and the cord can be stored with it. I bought a 1TB model and its holding all of my family pictures, homeschool folders and some other files Id like to keep safe. I lost a lot on my old laptop so I feel better now having this as a backup.

Mac users running El Capitan and Sierra: The instructions in the online manual for preparing the drive for use on a Mac are incorrect. If you follow the manual instructions that tell you how to use the Mac Disk Utility already on your computer to erase and reformat the new drive, you will receive the FAIL info box. My new drive was set up for Windows when it arrived and I needed to erase and reformat it for Mac OS. Since I only wanted a simple external drive that was portable and could hold all the stuff I was working on, I had no need for partitioning. When you open the disk utility, you will see My Passport (volume) and My Passport XXXX Media....... in the left hand column. Click on the TOP (My Passport .....Media....) listing to select it. Dont click on the bottom (volume) listing as shown in the online manual. Then go up top and click on ERASE. You will see a box open up that shows a drop down box: My Passport .......Media....... The second line will show four possibilities and I selected Mac OS Extended (Journaled) The bottom line should be selected GUID ...... Hit erase and let your disk utility go to work. When it is done (mine took a couple of minutes) you are ready to drag files in and out of your My Passport on your Mac.

Great price

It is an external hard drive so there is not much to rate, lol. It transfers quickly as advertised. I have not ever dropped it and I rarely use it, only transferring from a safe to my laptop bag on an unusual occasion. One thing that is not at all a deal breaker but kind of frustrating is that, after using lightly only a handful of times, one of the four rubber grippers on the corner of the bottom fell off. For a top producer of a mid-grade external hard drive, youd think that Western Digital would at least use glue on those pads that would properly secure them... but they apparently did not. Its now only a matter of time till they fall off and it slides around on the desk/unevenly rocks from a pad or two missing; perhaps I will superglue them myself.

I cant answer any questions on tech support because Ive never needed it. This is the third WD passport external drive Ive purchased in the past few years and the best in storage capacity. All our drives work on a daily basis and weve never had an issue. These drives are connected to an old Windows XP system and Windows 7 professional desktop computers.

Ive bought at least 10 of these portable USB drives over the years and my experience has been: (1) If you have a setup where it never moves, then you can get many years out of it (2) If you actually move the drive around (i.e., portable), then at best you get 2 years out of it before the famous clicking sound kicks in (the drives were not dropped). Overall for portability, these drives durability has not improved much if at all over the last 10 years. Moving to SSD will eliminate the mechanical issue but as of 2020, portable SSD drives are still pretty expensive (at least 2x the cost). However, I found the Pioneer 3D NAND External SSD (960 GB) which is under $100 per TB and that compares well to what some of the WD portable drives cost. (as of 2020 a WD 1TB costs around $65 to $99). At least for my portable scenario, I am going with the Pioneer SSD purely to eliminate the inevitable mechanical failure that comes with the non-WD drive. Speed is not an issue - I am just need reliable storage.