Webroot Antivirus Software 2023 | 3 Device | 1 Year Keycard Delivery for PC/Mac

This is a great antivirus program which is fast and does not consume resources as do other antivirus programs. However, there is one major caveat, Webroot can not be configured to automatically scan hard drive partitions. It only scans the partition where your OS is located, which is usually the C drive. If you are like me, I have my HD divided into many drive partitions. I have four partitions: C-F. You can manually scan each partition, but what a hassle. For a paid antivirus program, this is unacceptable IMHO.

Found out through some research that its cheaper to buy new on Amazon than renew this virus protection from within my already installed Webroot on my laptop. Pricing for the same product is half as much to buy it online than to renew through the already installed software. At any rate, its still working great! I have used this brand for many years now without any issues! Very happy with its reliability for protecting the computer.

When I went to install Webroot it accepted my security key then stopped at scan your computer with the error that it could not connect to the internet. I am wired to the internet and was connected fine. When I went to back out of install it installed anyhow with a broken version. It said that it was an invalid copy. I sent a message to Support. Later decided to uninstall it and try again. It was not listed in Control Panels Programs list. Nor did it have an Uninstall option from the Start Menu. I had to Goggle it and search. There is a line command that you have to type in from the Run command to uninstall. I will stop going on about the details. Here is part of the reply I received from Webroots Customer Service today: Unfortunately, we were unable to locate your account data using the information you have provided. We are more than happy to assist you, but are going to need more information to do so. If you would please provide us with any of the following information, this should enable us to locate your account. 1. The registered name on the account 2. Current and/or previous email addresses you may have used with Webroot. 3. The keycode associated with your Webroot software. 4. The invoice number associated with your Webroot purchase. 5. The last 4 digits of the credit card used for purchase. 6. The date and amount charged, as shown on your billing statement. 7. The WBR number located near the barcode on the box or on your receipt. What the... ? They seem to be accusing me of stealing their software After going hours with out any virus protection and being inconvenienced with their buggy software they want all this information just to advise me? I was happy when I saw the message from them thinking I was going to get help. Then find out they expect me to jump through hoops to get this help. This is the first bad review I have written. Before if I didnt have anything good to say I just didnt leave a review at all. I always try to give Vendors the benefit of a doubt In conclusion I did try to install four different times more. Install continued to fail giving assorted error messages. Finally it spontaneously worked like a charm and I do have Webroot installed and working now.

Been using this program for about 8 years now and have never had a single security breach or problem. All for about 20 dollars/year. Great value and easy to load. WEBROOT is great with awesome customer service! Highly recommend!

Have this on all my computer s. Got virus on laptop that took over my profile but not guest profile, go figure right. Cleaned guest but not my profile, its like my profile is junk now, got virus by letting someone download a childs book, lesson,!!! Dont let someone use your profile,

The software works very well however customer support is almost non-existent, and Ive been trying to reach their customer support operation for several weeks now to resolve an inaccurate device count that the software is reporting via a personal security report (PSR). This software allows 3 installations. Ive only installed it on one PC and had hoped to install it on my daughters MAC. Finally found a working phone number to their customer support and was advised that they could NOT correct the inaccurate device count listed in the PSR. However, the device count listed in my online Webroot account is correct. I paid for a software program but also paid for the customer and tech support to back it up. You have to search to find the links and contact information to get customer support hence the one star. 10/1/2016-New problem- I need to change the primary email address and their knowledge base reports that I have to obtain a new key code and then uninstall and re-install the program. Its just an email address in the personal account settings, like making an edit to update a telephone number- why make it so difficult? It should be easily updated in the account settings but its not. Again only one star.

I purchased this product through Amazon. It saved me a trip to the store, as we were all trying to avoid crowds during the Christmas season. Webroot antivirus always scores well in reviews. We have been using Webroot for at least 8 years, and never had any issues with malware etc. My only complaint, is that the Webroot company, is always trying to get their customers to upgrade and purchase directly from them.

I only gave 4 stars because setup was very easy and price was quite good in comparison to other antivirus software, but seem to have to reset settings every time I turn on computer. I have purchased this before and did not have any issues. Would buy again.

First of all the fact the 1 year or duration of the license starts from the date of purchase WHICH IT NEVER HAD DONE BEFORE. If they changed the policy then they should have it clearly stated BOLDLY somewhere. I consider this a fraud as I purchased a key for use at a later date only to find out it activated on date of purchase. They know from their systems the key was never used and again where was this ever stated where people can see as a purchase decision. I WAS a lifetime user of this software.. I WILL be filing a claim with BBB and will never use this POS again.

I spent hours trying to load a renewal with a keycode. Wont do it. Even bought a second copy. Tried all of the links in support. Didnt work. I dont have time for this. THERE IS NO SUPPORT NUMBER. I have used this product for 10-15 years...may go back to Norton.