Acer Aspire 5 Slim Laptop, 15.6 Inches FHD IPS Display, 8th Gen Intel Core i5-8265U, 8GB DDR4, 256GB SSD, Fingerprint Reader, Windows 10 Home, A515-54-51DJ

A

So, this computer is great. Then I wanted to upgrade it and found inside the one chip was installed incorrectly breaking a small connector and made it impossible for an additional drive. Then as you can see from the picture, there is clearly only one ram slot when all the literature as well as the computer settings say there are two slots. So I ordered the wrong DD4r memory. Lucky I didnt really need to upgrade it and also lucky I could send back the SSD and the Ram to amazon for free. Wish it was still under warranty, so I could get that connector fixed.

I didnt have it long enough to give an accurate review. But, I can give a accurate review on their tech support ! Its the worse I have ever dealt with in my life !! I couldnt understand most of their instructions because their English was so bad it was just impossible. They tried to intimidate me and then got mad because I couldnt follow their high tech instructions. If I had known as much as they thought I should know I wouldnt have needed them in the first place !! What a nightmare. Never again !!!!

The laptop heats up really fast and the fan inside it is kinda loud

Computer is fast and perfect for school! I love it!

I decided to keep far from this brand. The machine is OK, but the support is….

good so far. loud fan.

I am no expert in technology, but still enjoy a good product, and of this laptop so far, I can say I am really glad with it. I can see that there is a new product now with 12GB ram and 512 SSD, I would also recommend that one I guess, but still this is great overall

I compared laptops for several weeks before buying. This machine had all I wanted and nothing I didnt need. Ive been using it for several months now without a single problem or complaint. The case is sleek and sturdy. The keyboard is quiet and responsive. The touchpad took some getting used to, but thats always the case with a new laptop. The battery life is INSANELY good -- I can go for days without plugging in under casual use. The boot-up is super-fast, as expected. Processing has never bogged down. I use this machine for Internet, document creation, regular office stuff. I do not use it for gaming, as it is not intended for gaming. The value for the price is just unheard of these days.

I had this laptop for 4 days before it started experiencing problems. First, it would not wake up after going to sleep--I had to do a hard restart every time. Needless to say, it is not good to have to do a hard restart every time you leave the laptop for 30 minutes. After 2 days with customer support, during which they repeatedly instructed me to run a command-line script that is not available on the OS (!!!), I finally got mailing instructions to send it to a service center. It took them 3 weeks to return it. So, after purchasing this laptop, I did not have a laptop for a month.