Alienware Aurora R14 Liquid Cooled Gaming Desktop - AMD Ryzen 9 5900, 32GB 3466MHz RAM, 1TB SDD + 2TB HDD, NVIDIA GeForce RTX 3080 10GB GDDR6X Graphics, VR Ready, USB-C, Windows 11 Home – Black

I have built PCs in the past, but I decided to go with this pre-built system for a variety of reasons. I purchased the computer Nov. 3. It stopped booting Feb. 6 and said there was an issue because a CPU fan could not be found. I called Dell Feb. 7, sent it in for repairs, and Dell received it Feb. 11. On Feb. 21, I was told the computer was out of warranty because I upgraded the hard drive and was charged $150 for repairs. I was initially told the computer would be out for repairs for 10-12 business days. Today is Day 46, and I keep being told that a part is on backorder. That part is a hard drive. Remember, the issue wasnt about a hard drive at all. I was told there was an issue with the CPU fan and the heatsink. Ive been waiting on my computer to be returned over a hard drive that is on backorder. I told them I could order a hard drive from Amazon and have it to them by tomorrow. I had my computer for 89 days. Dell has had it for the past 46 (and counting). The system was great while it worked, but now it feels more like a memory than something I owned. UPDATE: I finally received the unit back after its lengthy absence, and its once again working fine. But Im hesitant to make any changes to the unit, including adding the Alienware Command Center, because Im scared it will go down again. Again, I like it when its running. Hope I dont have any more problems.

Doesn’t get the FPS that it supposed to get.

Got it and gamed on it all day and night. Then, after doing the Dell/Alienware updates it immediately started freezing. I read online that uninstalling & disabling all the Dell/Alienware utilities worked for others. That seems to have worked for me. The only other problem Ive had is crackly audio. I tried everything to. Nothing worked. Theres a headphone jack in the front panel of the PC. I switched to that one & that immediately fixed that crackling audio. So, this means I still have the crackling audio problem if I were to use the ports in the back. I even tried an external audio device.

Havent had a single issue running a game. GPU runs very warm and gets borderline on high demanding games. HD space is small but very simple to add a 4tb or larger drive.