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G.A. Xandus
> 3 dayLove this pc. Only real problem I had was when I plugged pc in, it sounded like a jet engine! I thought I had a bad fan or power supply. Long story short, I had to open it up and discovered a cord was touching graphics card fan. Once I moved it, it was quiet as a church mouse. One other issue is the alienware command center. It was supposed to update all drivers. I Prichard pc in May updated, and noticed the video card driver was from March. How tho?? Otherwise great pc. These issues werent enough to deduct star. Highly recommend
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PFireman
> 3 dayThis was a major upgrade from my Dell XPS 8500. It is so fast it feels like I am going back in time! Great machine by itself, but even better when partnered with quality accessories!
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KT
> 3 dayAs im writing this review I’m in my 2nd machine. The first one I bought decided to update on its own and kept updating for over 10 hours. Finally I restarted the machine and all the lights started to blink and I had to troubleshoot just to get it to turn on again. Then for the next week every time I’d turn on the machine I would get a “no signal” on my monitor and a black screen. More manual restarting and mashing buttons to try and get the thing to work. I returned that machine and got a replacement, and this one does the exact same thing lol. It’s shocking how bad these Alienware’s are. I will be returning this machine as well and hopefully finding something more reliable.
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David G Plunk
Greater than one weekWindows 11 keeps crashing, while the computer is idling. The Blue Screen appears, offering me many options, including re-installing Windows 11 and losing all installed programs and data. After determining that the problem was not caused by hardware (I told them), Alienware (Dell Computers) offered to help me with the software problem at $99 a session. Should have built from scratch, like I did my last machine 16 years ago. Will not buy another Alienware or Dell unit.
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Kenneth N. Bikoff
> 3 dayI have built PCs in the past, but I decided to go with this pre-built system for a variety of reasons. I purchased the computer Nov. 3. It stopped booting Feb. 6 and said there was an issue because a CPU fan could not be found. I called Dell Feb. 7, sent it in for repairs, and Dell received it Feb. 11. On Feb. 21, I was told the computer was out of warranty because I upgraded the hard drive and was charged $150 for repairs. I was initially told the computer would be out for repairs for 10-12 business days. Today is Day 46, and I keep being told that a part is on backorder. That part is a hard drive. Remember, the issue wasnt about a hard drive at all. I was told there was an issue with the CPU fan and the heatsink. Ive been waiting on my computer to be returned over a hard drive that is on backorder. I told them I could order a hard drive from Amazon and have it to them by tomorrow. I had my computer for 89 days. Dell has had it for the past 46 (and counting). The system was great while it worked, but now it feels more like a memory than something I owned. UPDATE: I finally received the unit back after its lengthy absence, and its once again working fine. But Im hesitant to make any changes to the unit, including adding the Alienware Command Center, because Im scared it will go down again. Again, I like it when its running. Hope I dont have any more problems.
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militia23
Greater than one weekAbsolutely love my pc. Had bought a cyberpower pc lasted 3 days. So read reviews and bought this one. I have no complaints amd its a beast.
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Rrosario Patino
> 3 dayIt is working amazing!
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Blake Hurm
Greater than one weekGetting into gaming on PC and wanted the best bang for the buck so I bought this computer! Very happy with this computer! Can’t even build one from Alienware for this price. Buy it, you won’t regret it!
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Roy Lee Callihan
> 3 dayA liquid cooled dream machine!
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Jonathan Markowski
> 3 dayLet me start off that I really like this PC. Came ready to plug and play. Set-up was a breeze and updates were starting as soon as I plugged it in. I opted for the 3080 with the R9 5900. Its fast. The Alienware software allows for good control of your components from Thermal to Over clocking. Good Price when on sale. 3/17/2022 Contacted support for a 2 Amber, one White blink. The PC Would not turn on. Waiting for a resolve. 3/22/2022 Resolved as the HDD was not activating after sleep mode. Changed the program to never let the HDD go inactive.
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