Alienware Aurora R14 Liquid Cooled Gaming Desktop - AMD Ryzen 9 5900, 32GB 3466MHz RAM, 1TB SDD + 2TB HDD, NVIDIA GeForce RTX 3080 10GB GDDR6X Graphics, VR Ready, USB-C, Windows 11 Home – Black

This computer was alright at first but slowly started to just lose it investment as time and days gone on. One week the system just had the light stop working on the alian head button and then a second week and the ring around the system just stopped, now I am left with just the fan light so it lost is uniqueness in a few weeks lastly I suffered a blue screen on using discord or sharing screen(which for the money invested I should not see this so early) it frame dipped alot and froze on alot of moments in games like resident evil 5(old game and yet the frames dropped to 0 for 5 secs or freeze on moments like healing) phasmophobia on random moments(worst on ghost encounters) and finally on save cats in monster hunter storys 2 (specifically when it zooms in when you interact with it and it just freeze and drop to zero for 2 seconds or crash entirely) These just to name a few of the games I seen this problem occurred. Overall maybe my computer was just one of the bad eggs. Returning it but just be mindful when buying this. Its capable but strangely felt I got the bad end. Customer support helped but no solution in the end. they was nice and worked with me as far as we can together. Since it dident show signs of program errors that they could figure out. I am not tech savvy too much on the parts on the inside so I dident wanna mess with anything. Returning it and trying Again on a different product.

I have had this PC for four days now and it sits here with the “Blue screen of death” on the screen. A very long sad story, but I will greatly condense. Day one - I followed on screen prompts including doing a system restore where I had to reload all programs. Day two - After about an hour on phone with Amazon tech support, which elevated all the way up to “Check to be sure the USB cables are plugged in”, I was actually connected to a Dell Alienware Aurora Tech who stated that they were well aware of my problem and he knew how to fix it. After several hours of remote access and upgrades, he went away and the Blue Screen came back. Day three - Dell service tech would not respond to my email asking for help. I called the extended warranty group, and after reading him the actual details of the warranty, he connected me to another tech. After several hours of remote access, he went away and the Blue Screen came back. Day four - I email both techs and get no response. I called warranty company and this time the contact person did not want to help me beyond telling me to send it back. After I read the warranty to him two or three times, he transferred me to a medical facility. I called Amazon and asked that a replacement be sent and I would verify it worked before returning the first PC. Delivery is one week. Nothing takes Amazon a week. Tonight I finally get a reply from Dell tech wanting to know what day and time would be good to work on the PC. I replied that I had asked Amazon for a replacement. The extended warranty may be a good thing, but all the help it says they will extend during installation is mostly words on a piece of paper. I will update this review when something happens. I have purchased several Dell computers, never having this much trouble. UPDATE: I received the replacement R14 per Amazon’s promise date. I loaded the same programs I had loaded on the faulty R14 and it has been running over the weekend as a new Dell should.

I was planning on building a new pc like I normally do. Saw this on Prime day and decided it was worth it instead of my time. I was correct. This is a great pc.

Windows 11 keeps crashing, while the computer is idling. The Blue Screen appears, offering me many options, including re-installing Windows 11 and losing all installed programs and data. After determining that the problem was not caused by hardware (I told them), Alienware (Dell Computers) offered to help me with the software problem at $99 a session. Should have built from scratch, like I did my last machine 16 years ago. Will not buy another Alienware or Dell unit.

Not enough ram. It only has 16 gigs of ram. Not enough storage. It only has 512 Gts SSD. The only 1TB device is a spinner. The networking adaptor is garbage. It slows down, and drops connection, nearly three times a day. Frustrating when youre trying to use Flight Simulator 2020s photogrametry scenery, and next thing you know, it switches you to offline mode, and you lose all your weather data, and the scenery goes to crummy looking auto-gen that looks nothing like what you were flying over. Sick of it. I now have to look for a network adapter. The graphics card, which I got this machine for, is an Nvidia RTX 3070, which is pretty good. Only wish I ACTUALLY had access to all the ram. Dell have slouched, and slipped back to shared ram, which really holds you back. Youre better off building your own machine, IF you can find the parts.

Absolutely love my pc. Had bought a cyberpower pc lasted 3 days. So read reviews and bought this one. I have no complaints amd its a beast.

I purchased a used version from Amazon as Acceptable. It runs fine, but came with some nice Chinese Malware on it. Always run updated Defender in safe mode and wouldnt hurt to run Malwarebytes, but most importantly, always reinstall Windows yourself after getting pre-built systems.

Ive had several gaming laptops from Lenova and Acer and was excited to see the power of a Alienware desktop. Too bad Alienware is partnered with Dell. Beautiful design and the hardware and specs seems high end but a hour after getting set up with steam and game pass, Dell sent a software update. The audio for the games wasnt working so the update was mandatory. Almost immediately after the update, the computer went into a perpetual loop between a blue screen of death restarting itself and the Alienware logo. It was impossible to boot even into safe recovery mode no matter what. I spent a whole day working with Dell techs, who didnt know much more than me, I created several live flashdrive with windows updates and recovery systems on it to no avail. Ive worked around computers for over 15 years and have never seen anything of the sort. Dell literally bricked my desktop with their update.

Love this computer. i have the Ryzen 9 with RTX 3080. Liquid cooled. Runs smooth and fast. The outer box was a little beat up from being shipped all over but the tower was well protected. One of the fans came loose and disconnected and bounced around inside the case. I was worried it may have damaged something but after plugging it in an setting it up everything seems to be ok. Another fan came loose but not all the way. Check your components before plugging in to make sure everything is connected and seated.

This thing rocks. Plays all the heavy hitters on ultra settings with zero problems. Cyberpunk? Easy. Total War: Warhammer 3? Beautiful. Fast, quite and lovely. You wont regret it. Also note that I have not had any problems with blue screens or glitches and shut downs like some others have had. Also have not had to contact support so I cant comment on that either.