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someguy
> 3 dayThe reason Im giving this one star is that when one buys a $2600 computer, one expects it to work without getting blue screen errors within the first week. I started receiving BSOD errors while I was away from my computer (no games were running) on a regular basis within the first few days of using this computer. I did a fresh install of windows 10 (downgraded from 11). The computer seems a lot more responsive on first reboot with a fresh windows 10. The alienware control center is ABSOLUTE JUNK SOFTWARE. You will experience this yourself. You only need it to control lights, you can still overclock from the BIOS. I recommend never installing any dell/alienware software if you can help it. I will know in a few days if the BSOD issue is resolved with the fresh windows10 install and no dell junk software. If you buy this PC, expect to have to do some work to make it run properly, even though you shouldnt need to do this at this price point. Update: I have not gotten any BSOD in at least a week since installing win10 and removing dell junk Updating this to 3 stars. Minus 2 stars for Dell junk messing up an otherwise great computer
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scott b.
> 3 dayBeautiful design and gaming features galore - and problems started the first day. The most irritating was Windows wouldnt always load. Id get the error message: Recovery, it looks like Windows didnt load correctly. Tried startup repair, got the message Startup repair couldnt repair your PC. In addition it would randomly power up for a few seconds in sleep mode, then power down again. It also wouldnt restart when updating drivers, and when gaming would freeze occasionally. I liked the PC so I spent an hour on the phone with Dell support. Checked multiple solutions, then had me do a system reset. If that didnt work (which it didnt), he wanted me to buy a 16gig USB stick, do a complete wipe, and download from the internet. I didnt spend that kind of money to also have to spend additional time and money on trying to make it work properly - sent it back.
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Amber H
> 3 dayYoure paying for the name. Its fine, but its not worth what theyre asking for it, and I got mine on sale. You can find the same quality for half the price
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jsdwtdc
> 3 dayThis thing is fast, quiet, got the water cooled one, and is great to look at as well. I planned a full weekend day to set it up and convert from my old computer and it only took a couple of hours. It was ready to go out of the box with The latest software. I would highly recommend to anyone that wants one of top pre-builts on the market.
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Paul Morcaldi
> 3 dayReally nice gaming PC for my son. He says it plays all the new high powered games out there today
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K. Mecham
> 3 dayThe computer meets my needs for performance. The problem is Dell. Dell migrate that came with the PC did not work well. it transferred my files but I didnt know were to. Then every time there is a Dell update it does not go smooth. Ive gotten to where every time I see that the lights have changed back to the default color I cuss Dell.
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KT
> 3 dayAs im writing this review I’m in my 2nd machine. The first one I bought decided to update on its own and kept updating for over 10 hours. Finally I restarted the machine and all the lights started to blink and I had to troubleshoot just to get it to turn on again. Then for the next week every time I’d turn on the machine I would get a “no signal” on my monitor and a black screen. More manual restarting and mashing buttons to try and get the thing to work. I returned that machine and got a replacement, and this one does the exact same thing lol. It’s shocking how bad these Alienware’s are. I will be returning this machine as well and hopefully finding something more reliable.
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Eukneel
> 3 dayNever had a NEW PC that takes 3 min to start from time to time, and occasionally runs into a blue screen when its idle and needs to restart.
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W. Taylor
> 3 dayOverall great PC. Dont really notice the fans. My only issue is Ive had it about six months and the liquid cooler just went out. On the other hand, support has been great. They couldnt find the right cooler for my unit so I have to send the whole unit back which is a little bit of a pain, but the customer service has been great. Would definitely recommend to anybody!!
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Joseph
Greater than one weekLooked used when I received it, box was beaten up and there looked like water stains on top. Should have sent it back but waited so Ling to get it I kept it. Windows crashes all the time, it wont start properly with my wireless USB port plugged in(freezes) games freeze some times and I have had it 3 weeks
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