Alienware Aurora R14 Liquid Cooled Gaming Desktop - AMD Ryzen 9 5900, 32GB 3466MHz RAM, 1TB SDD + 2TB HDD, NVIDIA GeForce RTX 3080 10GB GDDR6X Graphics, VR Ready, USB-C, Windows 11 Home – Black

This thing is fast, quiet, got the water cooled one, and is great to look at as well. I planned a full weekend day to set it up and convert from my old computer and it only took a couple of hours. It was ready to go out of the box with The latest software. I would highly recommend to anyone that wants one of top pre-builts on the market.

Computer runs and looks great. Purchased as my first desktop from Alienware, and have been a long time user of their laptops. This unit runs MW2 (2022) Squad and Ready or Not with zero issues. I personally upgraded the RAM but otherwise the system is setup very well. Other users have mentioned issues with crashing or general issues and I have not experienced any of these issues. I have been running the system for about 3 weeks now with zero issues.

I generally build my own systems except laptops, but this time I wanted an Alienware (like buying a Vette) so did my home work and found the best bang for the buck, the R14 for me. Amazon had a great price on my choice and was delivered within a week. After opening the box and taking stock, I was ready to rock. First thing I noticed was the system was slow and stuttering even with a RTX 3080 installed. Got customer service (CS) online 12/01 and started the process of fixing it. On the first day I lost my sound capability because during the process of CS fixing me, the bios change did not take and by the time I was able to get rebooted CS closed for the day. No biggy, next day I had CS on the phone and my hardware drivers were sorted out, but their was still that pesky hard drive thrashing, 25% Mem tied up at boot and still small stutters. CS passed me onto Software support, were I was told they could not help me since I only had basic warranty that covered just hardware. After call I was pissed, called Amazon explained the issues and was told if I wanted to send it back, I could. Amazon CS did ask if they could take another run at Dell since I told them I really did not want to return it, just wanted it fixed. After they got Dell CS on the phone, tech said that only if I had brought this issue up 90 days ago they could have given me the full service. I scratched my head and said, I just purchased this computer a little over a week ago! Upon which I was corrected and told the computer was over 120 days old! Then it all clicked! The minute that computer arrived at Amazon warehouse the clock was ticking, as far as Dell was concerned! Could you imagine if auto companies sold cars like that and hinged your warranty on when the dealer ship took possession? Amazon Customer support has been really great so far. Dell has me really disappointed in my decision to buy their product! Still not sure what my final choice may be, thought of stripping out the case that is was as good and rebuilding it or just hang onto to it and every time it hiccups call Dell Support. UPDATE: 12/4/22 - Resolved being able to enter BIOS, I found if I disconnected my 2nd Monitor I was able to see the Alienware Logo on startup which meant I could hit F2 to enter BIOS. With both monitor plugged in I would never see the Alienware Logo and the start up would hang. I have been able to run diagnostic and bench marks Overall Score = 97% using Passmark. Memory tested at 73% so not too bad but could be better, may go to a better mem stick later. Bottom Line - Going to keep it, but very disappointed in Dells Warranty Support with software.

Absolutely love my pc. Had bought a cyberpower pc lasted 3 days. So read reviews and bought this one. I have no complaints amd its a beast.

I have built PCs in the past, but I decided to go with this pre-built system for a variety of reasons. I purchased the computer Nov. 3. It stopped booting Feb. 6 and said there was an issue because a CPU fan could not be found. I called Dell Feb. 7, sent it in for repairs, and Dell received it Feb. 11. On Feb. 21, I was told the computer was out of warranty because I upgraded the hard drive and was charged $150 for repairs. I was initially told the computer would be out for repairs for 10-12 business days. Today is Day 46, and I keep being told that a part is on backorder. That part is a hard drive. Remember, the issue wasnt about a hard drive at all. I was told there was an issue with the CPU fan and the heatsink. Ive been waiting on my computer to be returned over a hard drive that is on backorder. I told them I could order a hard drive from Amazon and have it to them by tomorrow. I had my computer for 89 days. Dell has had it for the past 46 (and counting). The system was great while it worked, but now it feels more like a memory than something I owned. UPDATE: I finally received the unit back after its lengthy absence, and its once again working fine. But Im hesitant to make any changes to the unit, including adding the Alienware Command Center, because Im scared it will go down again. Again, I like it when its running. Hope I dont have any more problems.

Love the PC, def a great buy, graphics are beyond amazing for the games I play. Overall i am definetly satisfied, Alienware did a really great job on this PC.

I was extremely excited to receive my new PC, plugged it in and no inputs were reading through the motherboard, graphics card or front inputs. I called Alienware support via Dell and they were less than useful. Got redirected 7 times to overseas support that had no idea what a graphics card even was so I had to call a friend that happened to know more than the people that get paid to do this. After all that the fix turned out to not be terrible. I just had to move the ram around (It had gotten loose in shipping) and factory restart the power supply and the PC runs like a dream. Very happy with the gaming experience so far.

Bought this in July of 2022 ... and now its October and Ive reformatted this computer 2 times and even installed Windows 10 on it ... Why you ask? Because - about a month ago, there just seems to be one glitch after another. Whether its a game freezing up mid-frame for a few seconds, or a YouTube clip stuttering while streaming or simply doing remedial tasks and the processor just maxes out for no reason causing a resource freeze up for the system ... just seems to be one thing after another. Im starting to think that AMD is nothing like an Intel processor. This is my first and quite possibly my last purchase of anything AMD related because its just not performing like I had hoped. Be WARNED - this is probably not the computer you should buy, no matter how good the deal seems.

I bought it to run flight simulators. Its the first computer that will run default settings at maximum ultra. My only critisizem is bill gates and Windows....

Got it and gamed on it all day and night. Then, after doing the Dell/Alienware updates it immediately started freezing. I read online that uninstalling & disabling all the Dell/Alienware utilities worked for others. That seems to have worked for me. The only other problem Ive had is crackly audio. I tried everything to. Nothing worked. Theres a headphone jack in the front panel of the PC. I switched to that one & that immediately fixed that crackling audio. So, this means I still have the crackling audio problem if I were to use the ports in the back. I even tried an external audio device.