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Lucas
> 3 dayBought this in July of 2022 ... and now its October and Ive reformatted this computer 2 times and even installed Windows 10 on it ... Why you ask? Because - about a month ago, there just seems to be one glitch after another. Whether its a game freezing up mid-frame for a few seconds, or a YouTube clip stuttering while streaming or simply doing remedial tasks and the processor just maxes out for no reason causing a resource freeze up for the system ... just seems to be one thing after another. Im starting to think that AMD is nothing like an Intel processor. This is my first and quite possibly my last purchase of anything AMD related because its just not performing like I had hoped. Be WARNED - this is probably not the computer you should buy, no matter how good the deal seems.
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Ryan Tripi
> 3 dayNot too much to say, other than that its a really good computer that does its job well. I got mine used like new for like $700 off I think, and it was straight out the box
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Amy
> 3 dayIf you get this computer be prepared to run the alienware command center computer support checkup 10x in the first week. It needs updates to fix alot of reasons people have been complaining for the last year+. I got a bootup blue screen when it didnt process my game correctly and had to hardboot the system ran the alienware command center asap and yep another driver needed to be updated. Basically everytime I hit an issue I would rinse repeatedly this process. It now works fine. I however dont like its sleep mode it will Rev up slightly and make a click noise every hour or so. I sleep with it in my room super annoying I just shut it down completely now. It does not like some modding programs specifically wemod + gta. It will black screen for a couple minutes after exiting a game and give you a horror show feeling when you worry it wont leave the black screen. If I would have known all these issues probably wouldnt have bought it but it runs great when playing games so its a trade off. *update* I ended up returning this before it was to late to return it after it started shutting down randomly on sims 4 game. At this point I was checking for updates every 2-3 days and the glitches continued. Never had so many issues with an alienware this would have been my 3rd. Decided I wasnt going to have a new computer that was to high maintenance. Kinda thinking I may try a different brand after this experience.
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Hart Keith
> 3 daySo backstory I have been looking at upgrading my PC for a while now. I have built a PC before but with the prices of components right now and wait times I decided to go with Alienware. Alienware was not my first choice but I have to say I am so glad I went with them over Cyberpower. The 18-month no interest payments on this machine make it all the more worth it. After ordering it arrived on a Friday. I got home took it out of the box and this thing was VERY well packaged. No damage to anything except the outside of the box having normal wear and tear from shipping. Straight out of the box I plugged it up and downloaded a few select games to test it. First game was Call of Duty Warzone. I have to say I was so impressed on how this PC ran this game. CPU stayed at around 68 C and GPU around 68-70 C on all maxxed out graphics. Everything was super smooth and just everything I wanted. If I had to complain about anything it would more than likely be Windows 11 only because it does have small stutters at time which is common from what I have read. The only issue I have encountered with the PC itself was on my brothers that he ordered (we ordered the exact same pc got it on the same day) and the front panel lights on the tower had went out and would not come back on. I contacted dell support and they did a remote connection. Within 10 minutes Gabriel Hernandez had the front panels back on and going. This ended up being a Bios update issue. The way he handled himself made me have a total different outlook on dell support. I have to say I do not regret my purchase and this experience has really given me a different outlook on Alienware itself. If you are on the fence on whether or not you want to risk buying a prebuilt my opinion is to do it!
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mk
> 3 dayStraight out of the box, it did not power on. Called Alienware/Dell customer service and they had me remove all components and retest after adding each component back to test it out. Still didnt power up so they are sending a technician out to work on it. The customer service tech assumes it is a bad motherboard. Update: Technician showed up next day, did no troubleshooting and just replaced the motherboard. The same issues occurred after he did so. He apparently had no knowledge of how to troubleshoot so he called Dell support himself. Finally they all gave up and decided it would be best to send the POS to the dell service center for repairs. They sent a box which was undersized for the alienware case. I miss the original Alienware company before the dell monster ate it.
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Heath stall
> 3 dayIts an alieware, amazing graphics, game play. Just make sure to update your drivers kids!
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James Rathbun
> 3 dayI bought it to run flight simulators. Its the first computer that will run default settings at maximum ultra. My only critisizem is bill gates and Windows....
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Leroy green
> 3 dayIve had several gaming laptops from Lenova and Acer and was excited to see the power of a Alienware desktop. Too bad Alienware is partnered with Dell. Beautiful design and the hardware and specs seems high end but a hour after getting set up with steam and game pass, Dell sent a software update. The audio for the games wasnt working so the update was mandatory. Almost immediately after the update, the computer went into a perpetual loop between a blue screen of death restarting itself and the Alienware logo. It was impossible to boot even into safe recovery mode no matter what. I spent a whole day working with Dell techs, who didnt know much more than me, I created several live flashdrive with windows updates and recovery systems on it to no avail. Ive worked around computers for over 15 years and have never seen anything of the sort. Dell literally bricked my desktop with their update.
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Gary crowson
> 3 dayGot this machine mostly for gaming, for what it is, Rtx 3080, Ryzen 9 and 32gb of ram….it severely under performs. Again games run ok, nothing amazing. When it comes to other tasks like photo editing (Lightroom, Photoshop) it’s borderline unusable. For the specs this should have no trouble editing 20mp photos. Nowhere near worth the money
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KT
> 3 dayAs im writing this review I’m in my 2nd machine. The first one I bought decided to update on its own and kept updating for over 10 hours. Finally I restarted the machine and all the lights started to blink and I had to troubleshoot just to get it to turn on again. Then for the next week every time I’d turn on the machine I would get a “no signal” on my monitor and a black screen. More manual restarting and mashing buttons to try and get the thing to work. I returned that machine and got a replacement, and this one does the exact same thing lol. It’s shocking how bad these Alienware’s are. I will be returning this machine as well and hopefully finding something more reliable.
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