Alienware Aurora R14 Liquid Cooled Gaming Desktop - AMD Ryzen 9 5900, 32GB 3466MHz RAM, 1TB SDD + 2TB HDD, NVIDIA GeForce RTX 3080 10GB GDDR6X Graphics, VR Ready, USB-C, Windows 11 Home – Black

Product mainly used for simulation gaming in particular MSFS 2020 Premium Deluxe. The computer was easy to setup and it is super fast. Price was a little high but it was worth it. I highly recommend this product.

Got this machine mostly for gaming, for what it is, Rtx 3080, Ryzen 9 and 32gb of ram….it severely under performs. Again games run ok, nothing amazing. When it comes to other tasks like photo editing (Lightroom, Photoshop) it’s borderline unusable. For the specs this should have no trouble editing 20mp photos. Nowhere near worth the money

This is my second Alienware product; my previous was a gaming laptop back in 2010ish. That laptop performed well but has some glaring flaws, such as the video cutting out from a bad hinge. I was hoping maybe Alienware had gotten better over a decade, but unfortunately its the same story all over again, and I am returning it. In general, this PC is good and runs well. While I really dislike branding, I will say the case design is rad. I love the toolless design, tho you do need a screw driver to open the case so thats a bit of a fib, but the interior is clean and easy to access. I didnt really stress test this much. I did play a heavy Skyrim VR modpack, and it performed like hot garbage, but that modpack is notoriously poorly optimized, so I dont know if I can blame the PC for that. That being said, even while playing relatively simple games like WoW or just watching YouTube, I got multiple BSODs, which is just bizarre. However the real reason Im returning it is because the wired network adapter is faulty. Online gaming while streaming will lead to constant disconnects which can only be fixed by resetting the adapter, and sometimes just gaming or YouTube by itself will crash the adapter. I spent multiple weeks trying to fix it, troubleshooting with my roommate, who is not having this problem, tried to contact Dell who refused to help, etc. I finally hit my breaking point when it happened during a progression night, and I had to miss half the gaming session, which probably set us back a week. This PC is overpriced. I was okay with that because I have little free time or patience, I just wanted something that worked, and was willing to pay for it. But somehow even something as simple as a wired connection was too much to ask of Alienware. Im very frustrated that I wasted weeks on trying to get this overpriced brick to do what my 7 year old Studio XPS did flawlessly. Thats twice Ive been burned, I will never purchase an Alienware again. 1 star overall, 2 star for the neat case design.

This computer was alright at first but slowly started to just lose it investment as time and days gone on. One week the system just had the light stop working on the alian head button and then a second week and the ring around the system just stopped, now I am left with just the fan light so it lost is uniqueness in a few weeks lastly I suffered a blue screen on using discord or sharing screen(which for the money invested I should not see this so early) it frame dipped alot and froze on alot of moments in games like resident evil 5(old game and yet the frames dropped to 0 for 5 secs or freeze on moments like healing) phasmophobia on random moments(worst on ghost encounters) and finally on save cats in monster hunter storys 2 (specifically when it zooms in when you interact with it and it just freeze and drop to zero for 2 seconds or crash entirely) These just to name a few of the games I seen this problem occurred. Overall maybe my computer was just one of the bad eggs. Returning it but just be mindful when buying this. Its capable but strangely felt I got the bad end. Customer support helped but no solution in the end. they was nice and worked with me as far as we can together. Since it dident show signs of program errors that they could figure out. I am not tech savvy too much on the parts on the inside so I dident wanna mess with anything. Returning it and trying Again on a different product.

I’m very disappointed in the care of delivery This is a gift and I am embarrassed to give it due to the condition of the package. Everything is in the box and appears to be in good shape, hoping that it is!

This thing rocks. Plays all the heavy hitters on ultra settings with zero problems. Cyberpunk? Easy. Total War: Warhammer 3? Beautiful. Fast, quite and lovely. You wont regret it. Also note that I have not had any problems with blue screens or glitches and shut downs like some others have had. Also have not had to contact support so I cant comment on that either.

Plug and play, 3080 handles everything with ease(video editing/ games/ tools). You can play any game on 1440p getting above 150 to 200 fps. New case and liquid cooling is great for thermals. You also get 1 year dell warranty not sure why there are some negative reviews, I mean you get a dead pc, return it or check with dell. Dell support gets your drivers and softwares up-to date. The new case is awesome and looks crazy. Get it before they’re gone, you won’t regret this purchase.

Changed my mind this computer is complete trash. It’s the worst investment I made. I’m going to have to upgrade and buy all the parts myself and will end up costing me double. It runs just like a cheap $200 computer you can get at Walmart and I think that’s an insult to Walmart computers compared to how bad this runs

Amazing pc very powerful WELL worth the money can run any and every game at high setting to ultra is truly a powerfull pc

I have had this PC for four days now and it sits here with the “Blue screen of death” on the screen. A very long sad story, but I will greatly condense. Day one - I followed on screen prompts including doing a system restore where I had to reload all programs. Day two - After about an hour on phone with Amazon tech support, which elevated all the way up to “Check to be sure the USB cables are plugged in”, I was actually connected to a Dell Alienware Aurora Tech who stated that they were well aware of my problem and he knew how to fix it. After several hours of remote access and upgrades, he went away and the Blue Screen came back. Day three - Dell service tech would not respond to my email asking for help. I called the extended warranty group, and after reading him the actual details of the warranty, he connected me to another tech. After several hours of remote access, he went away and the Blue Screen came back. Day four - I email both techs and get no response. I called warranty company and this time the contact person did not want to help me beyond telling me to send it back. After I read the warranty to him two or three times, he transferred me to a medical facility. I called Amazon and asked that a replacement be sent and I would verify it worked before returning the first PC. Delivery is one week. Nothing takes Amazon a week. Tonight I finally get a reply from Dell tech wanting to know what day and time would be good to work on the PC. I replied that I had asked Amazon for a replacement. The extended warranty may be a good thing, but all the help it says they will extend during installation is mostly words on a piece of paper. I will update this review when something happens. I have purchased several Dell computers, never having this much trouble. UPDATE: I received the replacement R14 per Amazon’s promise date. I loaded the same programs I had loaded on the faulty R14 and it has been running over the weekend as a new Dell should.