Alienware Aurora R14 Liquid Cooled Gaming Desktop - AMD Ryzen 9 5900, 32GB 3466MHz RAM, 1TB SDD + 2TB HDD, NVIDIA GeForce RTX 3080 10GB GDDR6X Graphics, VR Ready, USB-C, Windows 11 Home – Black

Received computer, set it up and ran it for 24 hours, over night I am guessing it performed windows updates or something but it was stuck at black screen. Contacted dell who, trouble shoot issue and said mobo was bad. They refused to replace entire thing they wanted to send out a 3rd party tech who may or may not be competent enough to basically replace the heart of the computer, then put everything back properly including CPU and liquid cooling.... No thanks. I called Amazon and they had replacement sent out immediately. Otherwise great system for the price.

The reason Im giving this one star is that when one buys a $2600 computer, one expects it to work without getting blue screen errors within the first week. I started receiving BSOD errors while I was away from my computer (no games were running) on a regular basis within the first few days of using this computer. I did a fresh install of windows 10 (downgraded from 11). The computer seems a lot more responsive on first reboot with a fresh windows 10. The alienware control center is ABSOLUTE JUNK SOFTWARE. You will experience this yourself. You only need it to control lights, you can still overclock from the BIOS. I recommend never installing any dell/alienware software if you can help it. I will know in a few days if the BSOD issue is resolved with the fresh windows10 install and no dell junk software. If you buy this PC, expect to have to do some work to make it run properly, even though you shouldnt need to do this at this price point. Update: I have not gotten any BSOD in at least a week since installing win10 and removing dell junk Updating this to 3 stars. Minus 2 stars for Dell junk messing up an otherwise great computer

Product mainly used for simulation gaming in particular MSFS 2020 Premium Deluxe. The computer was easy to setup and it is super fast. Price was a little high but it was worth it. I highly recommend this product.

I used this product for my sim racing

Plug and play, 3080 handles everything with ease(video editing/ games/ tools). You can play any game on 1440p getting above 150 to 200 fps. New case and liquid cooling is great for thermals. You also get 1 year dell warranty not sure why there are some negative reviews, I mean you get a dead pc, return it or check with dell. Dell support gets your drivers and softwares up-to date. The new case is awesome and looks crazy. Get it before they’re gone, you won’t regret this purchase.

I generally build my own systems except laptops, but this time I wanted an Alienware (like buying a Vette) so did my home work and found the best bang for the buck, the R14 for me. Amazon had a great price on my choice and was delivered within a week. After opening the box and taking stock, I was ready to rock. First thing I noticed was the system was slow and stuttering even with a RTX 3080 installed. Got customer service (CS) online 12/01 and started the process of fixing it. On the first day I lost my sound capability because during the process of CS fixing me, the bios change did not take and by the time I was able to get rebooted CS closed for the day. No biggy, next day I had CS on the phone and my hardware drivers were sorted out, but their was still that pesky hard drive thrashing, 25% Mem tied up at boot and still small stutters. CS passed me onto Software support, were I was told they could not help me since I only had basic warranty that covered just hardware. After call I was pissed, called Amazon explained the issues and was told if I wanted to send it back, I could. Amazon CS did ask if they could take another run at Dell since I told them I really did not want to return it, just wanted it fixed. After they got Dell CS on the phone, tech said that only if I had brought this issue up 90 days ago they could have given me the full service. I scratched my head and said, I just purchased this computer a little over a week ago! Upon which I was corrected and told the computer was over 120 days old! Then it all clicked! The minute that computer arrived at Amazon warehouse the clock was ticking, as far as Dell was concerned! Could you imagine if auto companies sold cars like that and hinged your warranty on when the dealer ship took possession? Amazon Customer support has been really great so far. Dell has me really disappointed in my decision to buy their product! Still not sure what my final choice may be, thought of stripping out the case that is was as good and rebuilding it or just hang onto to it and every time it hiccups call Dell Support. UPDATE: 12/4/22 - Resolved being able to enter BIOS, I found if I disconnected my 2nd Monitor I was able to see the Alienware Logo on startup which meant I could hit F2 to enter BIOS. With both monitor plugged in I would never see the Alienware Logo and the start up would hang. I have been able to run diagnostic and bench marks Overall Score = 97% using Passmark. Memory tested at 73% so not too bad but could be better, may go to a better mem stick later. Bottom Line - Going to keep it, but very disappointed in Dells Warranty Support with software.

This thing rocks. Plays all the heavy hitters on ultra settings with zero problems. Cyberpunk? Easy. Total War: Warhammer 3? Beautiful. Fast, quite and lovely. You wont regret it. Also note that I have not had any problems with blue screens or glitches and shut downs like some others have had. Also have not had to contact support so I cant comment on that either.

Getting into gaming on PC and wanted the best bang for the buck so I bought this computer! Very happy with this computer! Can’t even build one from Alienware for this price. Buy it, you won’t regret it!

Absolutely love my pc. Had bought a cyberpower pc lasted 3 days. So read reviews and bought this one. I have no complaints amd its a beast.

If you want an awesome gaming machine then look no further. Not only that the customer service is amazing.