I purchased this as an accessory for Google Home. I use it to control my living room entertainment center and my ceiling fan. The functions for the entertainment center that translate to Google Home are very elementary - change channel, on and off. I cannot pause my DirecTV box or restart, nor can it control the volume. Also, it doesnt recognize on from off - it just sends a signal. So, if the TVs off and it gets a command to turn the TV off (via a Bedtime Routine), it will turn it on. Same with the fan and the fans light. You can, however, control the speed of the fan with Google Home, so thats a nice feature.

Product has worked for majority of what I wanted it for. It says doesn’t work 5GHz and mesh wifi but I have the google nest mesh, the router and 1 access point. BroadLink pro recognizes my network and connected to it no problem. In google app I do see it is connected to 2.4GHz. I had a feeling it would work fine because other smart devices say the same but connected fine. I didn’t have to do anything special with my router or phone to make sure it connected to 2.4GHz. As for the remote part. It recognizes a roku tv I have on my wifi network automatically and is in app without programming it and has all the functions the roku app remote offers. As for other things like a space heater by twin star it doesn’t have as a model but I’m able to program each button press and assign it to a button but button names aren’t accurate and u can’t rename a button which I think is a big miss seeing how if they let u add remotes not in their database that they prob aren’t gonna have the same name buttons. I have a shark air purifier which is a big name brand and shark was not listed in their database and had to manually assign buttons to their generic app remote and didn’t have proper name buttons to match and once again a renaming button feature should be available. The range for the remote to work isn’t that great but maybe it’s cause the remote is one that has to be aimed at the appliance. I did unplug it for a day or so and nothing was saved except my wifi name and was able to auto put in password for it. I’m using iPhone 13 pro max

Android setup failed as shown in the attached picture. Iphone setup worked fine. 5 stars if the android setup worked. The cloud based sharing of configurations worked well, the android phone picked up what the iphone setup. I used it to replace an RF fireplace remote. I discovered that the fireplace remote actually sends 2 commands with each button press, for example: set flame to 2 and set fan to 4. This required programming a button for each combination to be controlled. Not a problem as thats just how the remote worked.

Update: After a few emails back and for with Broadlink, they were able to fix the problem on their end. Not perfect, but good service. The device stopped pairing with Google Home after a month. None of the suggested fixes (on BroadLinks website) corrected the problem. It still works as a stand-alone app and with Siri.

It works great and learns RF remotes super easily. Highly recommend.

Hasta el momento he conectado al equipo un abanico, aire acondicionado, tv, equipo de sonido y funcionan bien, solo que hasta ahora no he podido manejarlos por completo con Alexa, debido a que algunos comandos no los reconoce.

I bought the RM4 Pro for an awning remote. It learns IR control well and works well. I try to use an RF control but it doesnt work. The RM4 learns the RF but will not send it when to the Sunsetter Awning.

Latest IOS App on iPhone 11 w/latest firmware would not get past first step in adding device. Kept saying connect to your homes Wi-Fi. I was connected to a 2.4Ghz SSID w/no complementary 5Ghz SSID. Called there 5x24hr support line to no avail. They never answer, it goes to some Spanish voicemail. All the videos online like like they are using a much older version of the broad link app.. I also dislike that I have to give the app permissions for geo location on top of bluetooth which both seem unnecessary. I get the vibe that this thing is just a cheap data mining utility for some Chinese company. Doesnt have a mature product feel. I would ABSOLUTELY recommend putting this on a segmented guest network. It only needs to communicate outbound unless you intend to use the Roku feature. I was excited there seems to be decent support for some advanced things like home-bridge etc.. but those are all worthless if the device wont even connect to the network. Im in the process of returning and going with a bond fan bridge. Unfortunately it costs 3x as much but at least I KNOW that works.

Poor tech support and limited alexa commands but good universal remote.

I bought this mainly to control my LG AC wall unit and Fan, the installation was quite difficult but was able to complete. I have several smart devices through out my home, from smart bulbs, smart locks to security cameras so this was not my first time setting up a device and wanted it to work with Google Home. I am able to link it to Google and it even appears on the app but that is all, it just wont work. I even tried linking to IFTTT and the same. It can turn off and on the AC unit through the app with no problem ,but I bought it to work with voice command.