I am surprised at the lack of documentation and/or a detailed step-by-step setup guide. The guide that comes with the unit is confusing and almost useless. I am a career techie, and it took me way too long to figure out how to get the thing up and running. I have been able to configure both of my brand-name TVs to work with the controller. I have brand-name sound bars on both of those TVs and cannot get the controller to work with either of them after 3-4 days of tinkering. So, Ive given it a rest. I found no help or detailed documentation on the Internet to get either one of the sound bars configured. Learning codes instructions just has not worked. I am good with the way the controller works with the TVs. Once the TVs were configured, integrating the features with Alexa was straight ahead... Especially for people who have configured Alexa skills previously. If/when I can get either one of the sound bars to work, I will give this unit another star.

This worked great for a year and now is slowly dying. I’d look elsewhere or wait for an upgraded model.

Update: After a few emails back and for with Broadlink, they were able to fix the problem on their end. Not perfect, but good service. The device stopped pairing with Google Home after a month. None of the suggested fixes (on BroadLinks website) corrected the problem. It still works as a stand-alone app and with Siri.

I bought this specifically to use as a smart remote to control one item in my house with my Google Mini. Never did I thought that I would be able to control my entire home movie theater with this Broadlink. Very small and compact to start with so it is easy to tuck it away somewhere in your home to keep it out of sight. The app is for the most part user friendly but you do need to have some knowledge on how to program universal remotes to get the full potential. I love how you can build scenes on the app and Google Home recognizes the scenes and you can trigger them with a simple voice command once you program the Broadlink scene(s) into your Google home. The one con that I am finding is that being that it is IR technology, you would want to place it where the components that you want to control like you would with a regular remote controller in a place where it has almost a clear line of site to the said components. Aside from that, it is a great IR Blaster and having the RF technology onboard is an added bonus.

Note first if your doing home automation and use a dual band router like my Asus router use the guest network option that is specifically for Alexa and ifttt. This worked great I have the device controlling my hunter ceiling fans that came with a rf remotes. Had to do it custom but worked great also have it setup for most my hoMe entertainment center. Have not got it to work with direct tv yet but I will get it there. I also bought the cable with temp and humidity reading which is very cool.

I ended up adding the Sewell IR Blaster (https://www.amazon.com/dp/B074CNWJZV/) so I can control everything. ibroadlink.com/support - FYI your downloads dont work. Roku 4K streaming stick no codes, and cant learn - sent email. Optoma GT1090HR no codes, manually learned - screen uses RF different vendor unable learn codes - sent email. Unable to add additional buttons after setting up a universal Remote for device - sent email. Looking forward to hearing back. Hopefully once all codes are done the scenesmacros work. Also, very difficult to add the RM4 Pro device - it took about 20x attempts. It would have been nice to simply scan a QR and add the device vs. the manual setup that was required.

This device does a good job controlling each of our three motorized roller shades. You can also set up a group so it controls all your shades at the same time. Our motorized shade has a customizable mid position feature which is triggered when holding down the stop button on the remote; unfortunately I could not figure out how this Wi-Fi device is activated as a hold button.

I got this to control my fans in my living room. Was not able to match the RF from remote. Returned. The software seemed a bit rough on the edges but I think cound be a great product for the right person.

works perfect, i connected it with my alexa and program it to control my tv and sound bar. so i can tell alexa to turn them on, off, change channel, change input one by one but it works just alot of repeating, and change volume. built quality is good. pretty small size over all and has a hanging kit. would recommend, only had for a few month so just got to wait and see how long it will last. also doesnt come with a box to plug the usb cable to, you can probably use an old one from a cell phone or something else.

This BroadLink RM4 Pro S is my new favorite gadget. It works flawlessly with Alexa. My only issue is that it will not read other Dish Network remote codes. They have several built-in and it provides more than basic functionality, but I would like to be able to add in more from the Dish remote. All other remotes including fans both IR and RF work perfectly.