We have a Broadlink Pro 3 model and had issues using it with a particular model fan (we have 4 of these fans), so when we found out the new version was out, we opted to try it out and see if the upgraded device would now work with our ceiling fans. Unfortunately, it does not. It seems to work with the light, but not the actual fan controls. However, any other devices that we have programmed to it, it has worked without issue and its integration with Google Home is awesome too (this was also available on the version 3 model too), so we decided to keep the unit and will gift our old unit to a friend or family member who wants the capability of controlling IR/RF devices with WiFi.

This device is great to automate devices in your home using Homekit (with the Homebridge plugin). The BroadLink app is still needed to initially connect the device. For me BroadLinks support was great, I recently had to contact support when I couldnt find the app in the Apple App store, they quickly responded and fixed the issue.

Product has worked for majority of what I wanted it for. It says doesn’t work 5GHz and mesh wifi but I have the google nest mesh, the router and 1 access point. BroadLink pro recognizes my network and connected to it no problem. In google app I do see it is connected to 2.4GHz. I had a feeling it would work fine because other smart devices say the same but connected fine. I didn’t have to do anything special with my router or phone to make sure it connected to 2.4GHz. As for the remote part. It recognizes a roku tv I have on my wifi network automatically and is in app without programming it and has all the functions the roku app remote offers. As for other things like a space heater by twin star it doesn’t have as a model but I’m able to program each button press and assign it to a button but button names aren’t accurate and u can’t rename a button which I think is a big miss seeing how if they let u add remotes not in their database that they prob aren’t gonna have the same name buttons. I have a shark air purifier which is a big name brand and shark was not listed in their database and had to manually assign buttons to their generic app remote and didn’t have proper name buttons to match and once again a renaming button feature should be available. The range for the remote to work isn’t that great but maybe it’s cause the remote is one that has to be aimed at the appliance. I did unplug it for a day or so and nothing was saved except my wifi name and was able to auto put in password for it. I’m using iPhone 13 pro max

I dont usually write negative reviews, in fact, this is my first. But when faced with such a truly awful product as this, I feel it my duty to warn my fellow humans what frustrations await them when you purchase a Broadlink RM4 Pro. To be fair, I dont know if this device will control IR or RF products or even sync with Alexa, Google Assistant, or IFTTT, as promised. I actually CAN’T know that because I couldnt get past the installation. For a device marketed as a bridge for the smart home market, this device is anything but smart. In fact, its designers had so little disregard for their customers that they thought it acceptable to exclusively REQUIRE 2.4ghz WiFi in a device sold in 2020. That in itself would not be so bad, there are plenty of older, dumber, simpler devices that use this frequency but Broadlink appears to have gone out of their way to ensure 5ghz dual band systems absolutely, positively, cannot be compatible with their product. As evidenced on their support site, which actually recommends that first you disable the 5ghz band for as long as you use their product. Disregarding how unacceptable it is to recommend one stop using a superior technology that was finalized over 11 years ago, the site further recommends that if you cannot disable the band, then you should try to walk far away and see if it’ll connect to the 2.4 band then, or install a temporary router or hotspot with the same SSID/PW. If those methods fail, you should simply get another router. Easy peasy. I actually tried the first two recommendations because I really didn’t want to have to through the trouble of returning… also because I’m an idiot. So after walking down the street with phone, Broadlink, and USB battery bank in hand on 101* day with no results, I setup the mobile hotspot on “phone B”. The issue then arose that, because again it is the year two thousand and twenty, my hotspot was inundated with connection requests from 80+ devices throughout the house wondering where their precious network went. So after shutting off power to the house (yes, really) and manually killing multiple tablets, a couple of UPSs, and a smattering of cell phones, I was finally within the hotspot’s capacity to connect. Only nothing happened. The same stupid app giving the same stupid message. “Could not connect”. 5 days and uncountable hours later, I’m done. I’m sending it back and posting this review. If you have a router made in the last 5 years or have more than 10 devices connected to your network, run away. This device will not work. It is a device marketed to smart home hobbyists, but built for people who have 1 PC hardwired to Facebook for the “news”. I know this review was initially to serve as a warning, but at this point I just don’t care anymore. This was my therapy. If nobody reads this, fine. At least I have bled the poisonous Broadlink experience from my system. Thanks for the refund, Amazon.

As stated, it does not do bluetooth. Unfortunately, the newer Optimum/Alice One set top boxes only support bluetooth so it cant be used to fully integrate a system that includes Alice One. Otherwise it seems to be easy to setup and the price is good. It needs to be able to support bluetooth though as more and more devices are going that way.

This product was exactly what I was looking for. I have a bunch of IR devices including a TV and a Hi Fi sound system. Moreover, the house is full of RF switches and outlets I needed to control in a centralized way. I was able to automate much of my house using this device and now Im able to voice-control those devices. Setting up was quick and easy and the ability of recording either IR or RF signals is amazing.

A veces le hablas Alexa y la cortina no responde

I bought this specifically to use as a smart remote to control one item in my house with my Google Mini. Never did I thought that I would be able to control my entire home movie theater with this Broadlink. Very small and compact to start with so it is easy to tuck it away somewhere in your home to keep it out of sight. The app is for the most part user friendly but you do need to have some knowledge on how to program universal remotes to get the full potential. I love how you can build scenes on the app and Google Home recognizes the scenes and you can trigger them with a simple voice command once you program the Broadlink scene(s) into your Google home. The one con that I am finding is that being that it is IR technology, you would want to place it where the components that you want to control like you would with a regular remote controller in a place where it has almost a clear line of site to the said components. Aside from that, it is a great IR Blaster and having the RF technology onboard is an added bonus.

I returned mine because I was missing my return window with Amazon... its not there yet. I had issues with my smart shades after the Shade Store decided to remove the app from the Play Store for their first gen hubs. I was able to control the shades and it automatically discovered up or raising of the shades but not lowering them. Another issue I had was with my X-finity receiver. It discovered the receiver correctly (you have multiple templates to choose from) and I chose the one that had everything including the channel numbers but were greyed out. The channel numbers which were grayed out indicating that they may or may not work and recommendation is to manually add them. The funny thing is, manual adding failed for the greyed out channel numbers worked perfectly! I could not use the greyed out numbers through Alexa etc.

Poor tech support and limited alexa commands but good universal remote.