The hardware looks to be good but the app has a long way to go to make it user friendly. I got this to replace a universal remote for my Vizio TV and Yamaha Soundbar using IR, and also to control another device which uses RF. Overall the hardware works well as expected but it was extremely difficult to setup the app to work with my devices. The Vizio TV setup was okay using the search feature to match the brand, but it did not have all the functionality that my physical remote does. Additionally some of the buttons were incorrectly programmed. For example the number keys would send the wrong channel number e.g. pressing 4 would send #3 to the TV etc. So I had to use the learn mode to program the correct number keys. Many other standard functions were missing and I havent found a way to add buttons to teach it new functions. The Yamaha Soundbar was not available through the brand search. They had receivers and amplifiers but no soundbars. I could select a Yamaha amplifier to get the power and volume working, but once again I could not program/add buttons for other features of the soundbar e.g. sub-woofer volume, input selection, or changing sound modes. The RF device had to be manually programmed and it was not too difficult, but I would have liked the option to customize buttons with an appropriate graphic or an option to import my own graphic. Google, Alexa, and Siri integration is pretty basic. For example, I can ask Google to turn on the TV and Soundbar, but unable to change channels or volume through voice command. Siri via voice does not work for me, but I am able to use Shortcuts to add buttons that initiate pre-programed functions in the app. All in all, its able to handle the basic funtions I want but I would like more customization options in the app. I would say, if you like to tinker with gadgets and smart home devices, you may like the challenge, but I would not recommend this device for novice users who expect plug-and-play functionality from their devices.

It took me a little while to get it working only because Im not that savvy with the hubs. But eventually, I got it. I havent had time to get it programmed for the IR remotes yet.

It is tough to write a review on this, as it didnt provide the functionality I hoped it would. I wanted it to control everything in my house like a broad universal Remote. It work on the TV, but not my Alexa Devices, fans, lights or anything else. If I didnt already have a Fure TV cube, I may have kept it. Instead I got the Bond Bridge IR/RF blaster, which works on most of these items, except for TVs.

I ended up adding the Sewell IR Blaster (https://www.amazon.com/dp/B074CNWJZV/) so I can control everything. ibroadlink.com/support - FYI your downloads dont work. Roku 4K streaming stick no codes, and cant learn - sent email. Optoma GT1090HR no codes, manually learned - screen uses RF different vendor unable learn codes - sent email. Unable to add additional buttons after setting up a universal Remote for device - sent email. Looking forward to hearing back. Hopefully once all codes are done the scenesmacros work. Also, very difficult to add the RM4 Pro device - it took about 20x attempts. It would have been nice to simply scan a QR and add the device vs. the manual setup that was required.

Update: now that I’ve had for about a week, here’s my update. Lost a star, because broadlink hub has to be directly in front of the receiver for it to work and looks ridiculous; needs IR blasters. Response time to turn volume up and down is terrible. 2 stars because I can control with Alexa. Honestly, $50 more and get the Harmony hub and place anywhere around the receiver. Even if Harmony can’t reach receiver, I can use IR blaster. I did program to use fireplace remote, but again the broadlink hub has to be directly in front of the fireplace. I got the broadlink so I can use IR and RF, but so far I can’t get get any RF to work. Was able to connect my Denon receiver without any problems using IR. Did relearn some of the buttons on the BroadLink app to match my remote. Will not connect to my RF remote ceiling fan. Doesn’t help that I don’t know what the RF is to my remote. I’ve searched everywhere I can think of.

I returned mine because I was missing my return window with Amazon... its not there yet. I had issues with my smart shades after the Shade Store decided to remove the app from the Play Store for their first gen hubs. I was able to control the shades and it automatically discovered up or raising of the shades but not lowering them. Another issue I had was with my X-finity receiver. It discovered the receiver correctly (you have multiple templates to choose from) and I chose the one that had everything including the channel numbers but were greyed out. The channel numbers which were grayed out indicating that they may or may not work and recommendation is to manually add them. The funny thing is, manual adding failed for the greyed out channel numbers worked perfectly! I could not use the greyed out numbers through Alexa etc.

Nowadays, all companies are trying to facilitate the installation and configuration process of their products, and some of them achieved a zero touch or automatized flow but Broadlink have not started to work in this, the installation process is almost similar to how was install periphericals in the 80s or 90s. I came to believe that it would be necessary to download a driver, install it first and then try the remote control installation again. It is almost impossible to install a broadlink if there is a good wifi network, if someone has a wifi mesh network it is best not to buy this product. Broadlink says that the remote control needs a 2,4GHz wif network (old fashioned network) but the app does not accept to install the remote control when the wifi network is mesh type (2,4GHz + 5GHz + band steering)!!!!, and the problem is the app!, not the broadlink. I had to use a very old smartphone (it just support 2,4GHz for wifi) and the app finally accepted to install the remote control using the wifi mesh network!. The application has other nonsense problems, for example is not possible to register using google account, it is mandatory to create an user in the broadlink app and then select apple or google account!!!. After some hours trying to install the first broadlink it has finally worked and it is fare to say that works very well, the IR signal is better (coverage angle) than the original remote control of my air conditioner

Dont buy this unless youre a software whiz and can read poorly translated english.

I purchase eight battery powered remote controlled solar window shades from Lowes a couple years ago, I had to press button on the remote control to lift the shades up or down, when Im out of town on vacation I wanted a way to open and close the shades and the BroadLink IR/RF Smart Home Hub-WiFi IR/RF Blaster solved my problem, the BroadLink app is very easy to use, now I can program the shades to automatically lift up in the morning and down in the evenings without having to press the remote button, all eight blinds lift up/down at the same time.

I purchased this product after reading some blog posts from others that had used it to control non-smart devices. Im a fairly technical person and was excited about using this with Homebridge to add to my Home Kit ecosystem. I tried multiple times to setup the device in the Broadlink app but couldnt figure it out until today (over a month after purchase). Once setup, the basics were easy. The app prompted to update the firmware, which worked as expected. Over a month after purchase I finally got to try learning a remote. Broadlink doesnt have a partnership with my ceiling fan manufacturer (Stile) so I tried to manually add my remote (they also dont have a ceiling fan category so I had do this as a UserDefine appliance). The device was able to detect the RF frequency of my remote (which is not the same frequency as documented from the manufacturer) but when I try to learn a button it never sees my input. Im only leaving this review because Im past the point of return, literally. I cant return this item. Do not buy this. Their app is horrible (I didnt even mention how scrolling the list of appliances to add is not intuitive) and the hub itself just doesnt work.