For the most part this is an excellent product until you change the password on your router, then you lose all the hard work you have invested in scanning your original remotes. The universval remote app does offer the ability to backup the remotes. Unfortunately, this did not work for me using my android tablet. I did manage to backup two remotes using my android phone. Today, I added another remote but could not backup with my phone or tablet. While trying to backup remote, I get submission failed, please check network status. I find it hard to believe that Verizon and Mediacom cannot connect to Broadlinks servers reliably.

I have both a harmony hub with a remote and this broadlink rm4 pro i just got today. Set up was easy on my iPhone however it was a nightmare on my Galaxy S7 (and im an android person) i kept getting errors as well being told it wouldnt work on my network. Had i not tried it on the Iphone i probably would have filed a return. Now for the actual product, its very small, easy to hide. The harmony hub is leaps ahead in terms of ease of use and UI. The only benefit this one has , is it includes a universal RF controller which ive gotten to work great with my lights and other RF devices that the harmony would not do. In my opinion one is not a replacement for the other, however harmony was a lot easier for me to setup. Over all though the device works, and i couldnt find anything else that offers this. Hopefully the android issue was just something i experienced.

This works great. Controls my roller shade, mini split a/c unit, TV, and surround sound zvox. And it works with Alexa. At night I tell Alexa to turn the family room off and the shade goes down and all other items turn off It’s easy to set up and it works great. The only thing is I wish they would add a usb power module and come in white.

Complex setup with cable set-top box remote. Works well with Alexa.

Delivered

Works as described. I have all my tvs and anything with ir support connect to it. So I can Simple say, “Alexa, it’s Movie time” and it will active my screen for my projector and anything else I have set to that scene

I wish that this covered a wider range of RF frequencies – both devices that I tried to add were not compatible as a result.

You can only configure Alexa for pre-programmed functions - not enough flexibility to say operate my fireplace.

I have the RM4Pro now controlling 8 banks of lights (14 sockets) that were previously just controlled with a 433.29 [Mhz] BN-Link remote and 315 [MHz] Westek RF remote. The RM4Pro is also controlling my Sony receiver, Samsung TV, and Samsung DVD player. The IR signal strength is very good, and works in the same room from about 25 feet away and through a metal grate in the cabinet doors. The RF signal strength is also very good, and I control sockets in cabinets and on different floors of my house. The RM4 Pro is very stable on the WiFi network and I have never had it drop or not be found. However, the Broadlink app is not more convenient than a physical remote control, and is less well laid out, and has less button mapping, than the apps that come with my receiver, DVD, Lights, etc. The real improvement is the ultimate goal of controlling the RM4Pro with my smart home assistant. I use G----e H--m Assistant (GHA), one of the two Alexa competitors. And this works pretty well. The switches have to be set up as bulb in Broadlink, or GHA wont recognize them. The control with GHA for the receiver/DVD is basic: on and off. But I really only wanted to control the lights, and the other device on-off control is really “gravy.” If you want to control more, like volume, changing source, etc., you should use the Broadlink app, physical remote, app that came with the device, or set up scenes in Broadlink (then you have to use the activate scene terminology in GHA). Con: I accidentally included sub-devices, temperature and humidity, when setting up the RM4Pro, and I cannot find a way to remove them without starting all over. Given how long it took to learn all the remotes and buttons, I actually ordered the sensor cable so that they will be functional rather than have to set everything up again. The sensor and humidity are interesting, in that they confirm my thermostat readings and are more precise (to two decimal points). Note: The RM4Pro cannot control Bluetooth controlled devices, like a PS4 or FireTV; but they do not advertise that they do, and could not do so without cooperation from the manufacturers anyway. Con: If you have a 5 [MHz] and 2.4 [MHz] WiFi broadcasting the same SSID, you have to disable the 5 [MHz] when setting up, or the device wont connect. Con: I had some trouble getting the RM4 Pro to connect to my WiFi LAN. I tried about 7 times, and, after the Broadlink app connected to the device, it just kept failing when trying to send the SSID and password to the device. I tried in AP mode and smart mode. I unplugged it and re-plugged it several times, and one time and it finally worked. Be persistent and keep resetting the device. Once set up though, it has been rock-solid. Con: This device does not come with a USB power supply. You must supply a USB micro that can put out at least 1 amp. I tried an old supply that put out 0.7 amps, and the device was flaky with this underpowered power supply. Overall, this Broadlink device paired with RF/IR is a much cheaper way to get smart on-off control than buying lots of smart lamp sockets individually. I’m already paying a significant amount to control overhead lights with Lutron’s Caseta hub system as I slowly replace switches for $150 a pop as I get the version with the built-in preset and matching Pico remote and pedestal. Conclusion: Im actually very happy the RM4 Pro solution the more I use it. Now I am going to buy some of the RM4 Pros little brothers, the IR-only remotes, to hit some IR fans in other rooms. Looking at some information on-line, it looks like Ill get the on-off functionality with GHM easily, and will have to use Broadlinks scenes for oscillate, speed, etc. 2021.06.10 update: Con - No Ethernet over USB support, so must use WiFi.

Excellent!