Let me start by saying: Ive *mostly* got it working . . . after many hours of effort. The Harmony remote I was using for my bedroom A/V system is about to die, and I didnt want to purchase another Harmony (since theyre discontinued), so I thought Id give this a shot. Whole different experience from Harmony. First, BroadLink did not recognize *any* of my devices, so everything had to be built from scratch. That meant learning every IR command for each device from the Harmony. But it worked, and I can now control all of the devices from my iPhone as promised. Then it came time to construct scenes. Unlike the Harmony (which walks you through this process quickly and easily), Broadlink pretty much leaves you on your own to figure out how to get everything to do what you want--and their scanty documentation isnt much help. But after a lot of trial and error, I eventually got everything to do what I want. Im still struggling with the Alexa integration, however. I think the problem is that if you name things a certain way, and create Broadlink scenes a certain way, and then decide that it would be better to have used different nomenclature and programing, you have to get Alexa to unlearn what you had done previously and then relearn the updated settings. So while I get consistent results using buttons in the Broadlink app, I still havent been able to get Alexa voice-commands to reliably trigger the correct scenes in the correct way. Im pretty good with tech stuff though, so Im sure Ill get it working once I have a few more *hours* to spend on setup. Not for the tech-challenged, the impatient, or the feint of heart. Consolation is that this thing is *way* cheaper than a Harmony remote.

This doesnt work, wish I would have returned it immediately, now its too late after trying to get support on the product and all they said was try setting it up again. It basically works when you set it up, then its like it goes to sleep by the next morning and it wont wake up until you try it several times if you are lucky. Bought a Bond bridge and it works EVERY time. Also works with my ceiling fan and Broadlink NEVER worked with my ceiling fan. Save yourselves time and just go for the Bond bridge. Bonds support is far better as well and responds same day.

It works perfectly for an IR Blaster that is connected to Home Assistant. My recommendation is to not have it connected to the internet.

This works great. Controls my roller shade, mini split a/c unit, TV, and surround sound zvox. And it works with Alexa. At night I tell Alexa to turn the family room off and the shade goes down and all other items turn off It’s easy to set up and it works great. The only thing is I wish they would add a usb power module and come in white.

This BroadLink RM4 Pro S is my new favorite gadget. It works flawlessly with Alexa. My only issue is that it will not read other Dish Network remote codes. They have several built-in and it provides more than basic functionality, but I would like to be able to add in more from the Dish remote. All other remotes including fans both IR and RF work perfectly.

This device is awesome. I wanted to integrate an entertainment system with Alexa. This device bridges that gap. It operates everything I need. Xbox, TV, Amplifier, everything turns on, scrolls through menus, adjusts settings. I am pleased and can recommend this. It does take a little effort to learn and setup, but once its set, its a solid smart home improvement.

I bought this product to remotely control a TV and possibly some other devices for a handicapped person. Heres what I found: 1) it works over the same wifi network to provide a local wifi remote for a Roku TV. Great. But one cant use that remote over the internet. This is of course possible, the Alex Roku skill will control the TV from anywhere as long as there is an Alexa set up on the local wifi network. I can for example tell Alexa in my house to turn on the TV in the other persons house, set the input, etc. The Broadlink device clearly CAN communicate over the internet since I can use it remotely to control IR devices in the other house. However I suspect that the RM4 doesnt actually do wifi remotes, that is a function of the app. 2) When setting up IR remotes, NONE of the devices I had were pre configured. So 100% not matched despite the claim of 95% match. 3) The RM4 didnt come with a USB power adapter. Obviously one is likely to want to plug it into a power source. 4) It didnt work with the XFinity remote. Seems like a frequency issue. The particular frequency of that remote is not supported. For my use case Alexa worked and this didnt. Also Comcast has an app that works remotely (over the internet) to control the Xfinity box. Too bad I dont have some automated curtains I need to control. The only thing Im using this for now is to monitor temperature. In Celsius.

Poor tech support and limited alexa commands but good universal remote.

Order 1 electric blind as a test case before buying all 9. Turns out that I needed a smart hub. This one was very easy to set up and program to have blinds go up automatically in the morning and down at sunset. I have now ordered 8 more. Looking forward to automation of all blinds