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Mateo
> 24 hourDesde la app se pueden controlar todos los dispositivos IR con facilidad y es muy sencillo de configurar con infinidad de opciones. Sin embargo, la skill de Alexa para controlar es muy pobre. Solo permite prender y apagar la mayoría de dispositivos y un poco más con TV pero quedan muchas opciones que no funcionan con el asistente de voz
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Mark A. Dillard
> 24 hourOrder 1 electric blind as a test case before buying all 9. Turns out that I needed a smart hub. This one was very easy to set up and program to have blinds go up automatically in the morning and down at sunset. I have now ordered 8 more. Looking forward to automation of all blinds
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David S.
> 24 hourUpdate: 1. (2021-04-20) After multiple identical attempts, finally our Yamaha AVR connected. It’s basic features now work. Other more advanced will require our other components to work. 2. (2021-04-20) After multiple identical attempts, our LG TV still won’t connect properly. Manually teaching the remote doesn’t work at all (see attached images). RM4 recognizes the remote’s button push but simply refuses to learn. No amount of “try again” fixes this. 3. (2021-04-21) Have been able to connect our Oppo blu-ray player using a submission in the community section. Still no luck with the TV; along with the AVR, its the essential piece to add. We ordered a Harmony Companion as a backstop because were on the cusp of giving up on this. As a result, well be tightening our belt to offset the $100 difference. Original: (2021-04-19) 1. Why we bought this: create scenes that would allow our Yamaha V6A AVR, LG 50UN7300 TV, oppo BDP-93 Blu-ray player, and Apple AirPlay 2 switch more seamlessly (this Yamaha AVR is notoriously screwy on that front). In our living room, we’ve been using a Harmony hub for years. Now that Logitech is shuttering that business, we are seeking an alternative for this other room. I desperately hoped RM4 would do the trick. So far, not so much: 2. The process so far: setup was a little wonky but not bad. Only smart device on our large network it discovered is a single Roku. Went to add the above-mentioned brands. The interface gives four common options that should be able to control the device without teaching button-by-button. None of these options worked for any of the above devices. I programmed the LG and Yamaha button-by-button. It’s an intuitive process, which is great. The LG buttons worked during the setup process but not once I left setup to actually use it, which is bad. The Yamaha wouldn’t even learn the buttons. Also bad. I also saw no indication (yet) how I might be able to teach it HDMI switching. 3. I called tech support 24/day, M-F. Took three tries. Rep was nice but line was unclear. I had to repeat the above situation multiple times. I’m told I should get a response “from engineering” within a week. I have had enough experience with “engineering” not to hold out hope because it will eat into the return window. I will try calling again later to see if I have better luck. A brand new device shouldn’t need a weeklong ticket on day one. If it is a user error (which it could be!) then I need phone support, not for a department to fix a problem. I can’t know on my end and the communication, while polite and well-meaning, was not, shall we say, “frustration-free.” I have no reason to think the unit is defective. The setup for devices is idiot-proof so having gone through it several times, well, I might be an idiot because I can’t get these to work at all. On the plus-side, if it DOES work then the form factor is great, the iOS interface is... a step above okay. The temperature/humidity sensor worked out-of-the-box. I can’t speak to Alexa integration beyond the fact it was easy to connect them. So, first impression is generally bad. In truth, it feels like 1-star but it’s too soon to know. I’m glad others are not having my experience and genuinely hope that I can edit this review to match their enthusiasm. If not then I suppose we have no choice but to spend triple the money on a Logitech that is now at the end of its run, which is a shame on many fronts.
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Max H.
> 24 hourI wish that this covered a wider range of RF frequencies – both devices that I tried to add were not compatible as a result.
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Ross R.
> 24 hourIts apparently not possible to set up this RM4 pro without internet access. The device creates a wifi network named Broadlink_WiFi_Device but when I connect to it, I cant find a web interface to continue the set up. It gives me an ip in the 192.168.10.0 range so Ive tried 192.168.10.1 but there is no web interface at that address. Ive also tried to set it up using the android app but I dont have internet access at this location where the RM4 is being set up. I only have a router without WAN access. Unfortunately the app wont work unless the device has WAN access. It also needs you to create an account, verify your email address, get your location info, get and maintain internet access. Its stupid and unnecessarily complicated. All I want to do is read an RF signal through Home Assistant. If they had a local setup web interface like all other IoT devices then it would be fine.
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Judith B.
> 24 hourUpdate: It was not an IR remote. I think I got a defective one because everything is working fine, but it wont learn my remote buttons. Its on the wifi, the app has all the features, its connected to Alexa, but when I go to learn buttons it wont do it. The indicator flashes, everything does what the instructions say, and nothing.... its as if it cant recieve remote signals. Meanwhile my appliance is going nuts because Im hitting the remote so many times (So my remote definitely works) .... disappointed with this product...
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Jairo Gómez
> 24 hourFunciona bien, copia todas las señales infrarrojas y de radiofrecuencia, también se integra con Alexa más fácil que con Google el único pero, podría ser el idioma el cual puede funcionar mejor si tuviera todo con traducción aún así se puede usar muy intuitivamente
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Brian, Kintnersville
> 24 hourIf you have a mesh router (as every mid-size home should), it will not work unless you can put yourself on a 2.4ghz WiFi! This device needs to get into the 21st century. Dont waste your time. I bought this because it got good reviews. Well, I guess those people had simple old school (pre-Y2K) tech. I am trying to replace Harmony because it no longer works with Alexa (G&^%# M%#@$ F^&*%ers).
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Abhinav T
> 24 hourYou can only configure Alexa for pre-programmed functions - not enough flexibility to say operate my fireplace.
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Abdias Pantoja
> 24 hourworks perfect, i connected it with my alexa and program it to control my tv and sound bar. so i can tell alexa to turn them on, off, change channel, change input one by one but it works just alot of repeating, and change volume. built quality is good. pretty small size over all and has a hanging kit. would recommend, only had for a few month so just got to wait and see how long it will last. also doesnt come with a box to plug the usb cable to, you can probably use an old one from a cell phone or something else.