BroadLink Wi-Fi Smart Remote Hub with Sensor Cable, IR RF All in One Automation Learning Universal Remote Control, With a Mini Smart Plug, Compatible with Alexa, Google Home, IFTTT （RM4proS+SP4M)

We have a Broadlink Pro 3 model and had issues using it with a particular model fan (we have 4 of these fans), so when we found out the new version was out, we opted to try it out and see if the upgraded device would now work with our ceiling fans. Unfortunately, it does not. It seems to work with the light, but not the actual fan controls. However, any other devices that we have programmed to it, it has worked without issue and its integration with Google Home is awesome too (this was also available on the version 3 model too), so we decided to keep the unit and will gift our old unit to a friend or family member who wants the capability of controlling IR/RF devices with WiFi.

Nowadays, all companies are trying to facilitate the installation and configuration process of their products, and some of them achieved a zero touch or automatized flow but Broadlink have not started to work in this, the installation process is almost similar to how was install periphericals in the 80s or 90s. I came to believe that it would be necessary to download a driver, install it first and then try the remote control installation again. It is almost impossible to install a broadlink if there is a good wifi network, if someone has a wifi mesh network it is best not to buy this product. Broadlink says that the remote control needs a 2,4GHz wif network (old fashioned network) but the app does not accept to install the remote control when the wifi network is mesh type (2,4GHz + 5GHz + band steering)!!!!, and the problem is the app!, not the broadlink. I had to use a very old smartphone (it just support 2,4GHz for wifi) and the app finally accepted to install the remote control using the wifi mesh network!. The application has other nonsense problems, for example is not possible to register using google account, it is mandatory to create an user in the broadlink app and then select apple or google account!!!. After some hours trying to install the first broadlink it has finally worked and it is fare to say that works very well, the IR signal is better (coverage angle) than the original remote control of my air conditioner

Excellent!

I am surprised at the lack of documentation and/or a detailed step-by-step setup guide. The guide that comes with the unit is confusing and almost useless. I am a career techie, and it took me way too long to figure out how to get the thing up and running. I have been able to configure both of my brand-name TVs to work with the controller. I have brand-name sound bars on both of those TVs and cannot get the controller to work with either of them after 3-4 days of tinkering. So, Ive given it a rest. I found no help or detailed documentation on the Internet to get either one of the sound bars configured. Learning codes instructions just has not worked. I am good with the way the controller works with the TVs. Once the TVs were configured, integrating the features with Alexa was straight ahead... Especially for people who have configured Alexa skills previously. If/when I can get either one of the sound bars to work, I will give this unit another star.

Does not keep its settings and loses connection constantly to WiFi. using the app youll notice it takes a while for the device to ping back to life in which time it will show disconnected. Waiting to turn you lights or fan on for minutes is unacceptable. SoNoff and Shelly was the way i decided to go after the hassle

Just got it today, but this is perfect so far! I have a ton of different remotes for my theater room, with the drop down screen being RF and most of the devices hidden which makes IR a challenge. I was going to make an arduino control everything with ir and rf blaster, custom code, cloud integration to work with Alexa, etc. Would have taken forever. Instead, I found this little guy (nice and compact and sleek) which does all this for me with some simple setup. Watch the setup video btw, instructions arent great. I can say Alexa, show time and a routine triggers the lights off and a scene i created which turns on the projector, lowers the screen, sound system on, bluray player on, and selects Netflix. Alexa, Shows over and it all turns off, raises the screen, and lights back on. Pretty slick! Time will tell how it goes with any bugs or issues now.

Very nice, I connect my device in living room with no problem at all, added my smart tv, air conditioner, fan, air purifier, very fast and linked it to my existing Google nest mini to using with speak assistant with no problem at all. I can use my google assistant to on-off, set temperature of my air conditional with no problem at all --> my air conditioner brand found in the library can fast to add it. I use my google assistant to on-off my fan --> because my fan not common brand so I use learn function to learn from my fan ir remote control with no problem at all. I use my google assistant to on-off my air purifier --> same as fan my air purifier is local OEM brand so I use learn function to learn the it remote control and add the devide to broadlink app with no problem, after add the device I also link it all to google assistant. I can use my google assistant to on-off my tv --> Same as my air conditioner, my tv is LG smart tv so added to broadlink device with no problem at all with the library data. Very satisfied with the result, actually can set condition in broadlink app for the devices but since I just set up today so will do it later. Actually before I tried the same product with other not famous brand same device, it can add my tv to the device and used with google assistant, but other devices only can add by learn the remote control but only can use my phone as remote, the learned function couldnt use in my speak assistant normally. Very disappointed. Then I decided purchase this Broadlink RM4 pro and try it, all function normal and link to speak assistant with all devices also operate with no problem by the speak assistant. And the temperature & humidity sensor also function with no problem in broadlink app, I can add it to my speak assistant but not yet know how to use it with speaking. ;D Thank you, very happy. Recommended the item.

I have both a harmony hub with a remote and this broadlink rm4 pro i just got today. Set up was easy on my iPhone however it was a nightmare on my Galaxy S7 (and im an android person) i kept getting errors as well being told it wouldnt work on my network. Had i not tried it on the Iphone i probably would have filed a return. Now for the actual product, its very small, easy to hide. The harmony hub is leaps ahead in terms of ease of use and UI. The only benefit this one has , is it includes a universal RF controller which ive gotten to work great with my lights and other RF devices that the harmony would not do. In my opinion one is not a replacement for the other, however harmony was a lot easier for me to setup. Over all though the device works, and i couldnt find anything else that offers this. Hopefully the android issue was just something i experienced.

I received my item and the packaging was a little strange, with no plastic wrap around the device. I followed the instruction to add It to my network without success, I then realized it was a used product with someone else WiFi info stored. I had to reset it and now its working, very disappointed about the service, but the device does the job very well and Im pretty impressed about it.

Originally i had issues getting anything to work. It just took me to a screen that looks like a Remote, but it is not connected to anything and I had no buttons anywhere to connected to anything. Anyway, somehow i got out of that loop and connected my projector. Learning each button took a minute but was fairly painless. I wanted a scene with that and my roku, but the roku is not supported in scenes. The next device I wanted to integrate with is RF. The manufacturer of the device couldn’t tell me anything about the frequency at which it operates, so I took a gamble purchasing this Broadcom unit. Unfortunately it does not seem to work. So basically I can control my projector from my phone. It was very easy to integrated with Siri, which is nice.