BVC11 Cordless Vacuum Cleaner, 25Kpa Suction Stick Vacuum, Max 40mins Runtime, 380W Brushless Motor, LED Touch Display, Lightweight Handheld Vacuum for Hard Floor Carpet Pet Hair, Blue
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Lindsey Stamm
> 3 dayMy sister had one of these and so I ordered one for myself. I love it! Its great. Lightweight, easy to take apart, and charges quickly. I love that it has a light on it too. The only issue I had was that the battery was faulty. I got ahold of customer service and the representative (Grace) immediately offered to send me a new battery and a charger as well in case that was the issue. However, there were some unexpected issues with shipping them to me- I received the charger but neither of the 2 batteries she tried to send out. So she reached out to me (great communication the entire time) and told me the company felt bad that I havent been able to use my vacuum and that they werent sure what the issue with Amazon shipping them to me was. She offered the solution of me buying a new battery from Amazon to ensure that they shipped one to me and once I received it they would refund me so that it would be the free replacement Id been waiting for. I went to do that and discovered the issue- the reason the logistics of the company sending a new battery through Amazon wasnt working was because of where I live. Amazon will not ship certain things to Alaska such as aerosols or batteries. For some reason, they would ship the batteries with the vacuum as a whole but not by themselves. I told Grace about this and her immediate response was to send me a new vacuum and that worked! Im impressed with how good the customer service was. Everything worked out great in the end, and the company was very patient. 10/10. The vacuum is great but the customer service is even better and definitely makes me inclined to buy things from this company again.
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Amber
> 3 dayAfter having this vacuum for a few months I feel like I am able to give an honest review. This is a great vacuum and a game changer when you have small children. Easy to use, lightweight, and picks up all of the little messes that the little ones leave around. The only downside to is is that I almost always have to use it on the 2nd or 3rd level and the battery does not last long. I do not have a huge house, a small ranch and theres no way that I could do the upstairs and downstairs in the same. Sometimes I can only do a few rooms and it needs to be charged. I also do wish that there was a smaller piece like the floor piece to use on the couches, the size of it is really big and awkward to maneuver when vacuuming the couches. I really do love this vacuum but if the battery lasted longer and had an additional smaller size of the floor head this vacuum would be 5 stars.
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Adam
> 3 dayThis is a good little vacuum with some serious suction power. The pros: - Sturdy - our last cheapo vacuum kept breaking, but this one seem built very solid. - Good charging design - it comes with a charger you can use with or without the wall mount, but the wall mount has a slot to put the charger end, so that the battery plugs in when you slide the vacuum in. Great design. You can also see the level of charge via an indicator on the back, so you know when its fully charged or needs to be plugged in. - Good battery life (so far) - some people have said the battery life isnt too long, but weve been able to get our whole floor vacuumed without any issue. - Different suction levels - there is a touch button on the back that allows you to cycle through 3 levels of suction. We typically use 2 or 3 for hard floors, and 2 for carpets (3 gets stuck on carpets because its too much). - Useful attachments - theyre good quality, and even include a cutter (for hair around the roller) - Ive never seen that before. - Extender tube design - the button you use to lengthen or shorten the tube can be pushed or pulled in either direction. This makes it so much easier to pull out or push in. Cons: - A little heavy - with the sturdy design comes a little heavier product. And because its top heavy, you can get some fatigue vacuuming for extended periods. - Doesnt suction well going backwards - this is even in the instruction manual, and to me is a design flaw. Everyone vacuums going both forwards and backwards, and this doesnt do it well. Also, because it has a small head, this means a lot more movement than a typical vacuum. - No space for attachments - the wall mount is just for the vacuum, and the vacuum doesnt hold them, so you need to find somewhere else to store the attachments. - Lower level suction not useful - there doesnt seem to be a reason to have level 1 suction, unless youre a company trying to have better battery life specs (lower suction = less power used). It doesnt vacuum up much, and you almost always have to go to level 2 or 3. I would also prefer if it defaulted to the last setting used, instead of back to 1 every time you turn it on and off. - Emptying the bin - there are two triggers close to each other, and occasionally you can accidentally hit the release instead (oops!). It is also a little awkward to empty - you need to take off the tube in order to empty it more easily. TLDR: Overall, this is a good vacuum that I have a few nit-picky things I would change, but great for hard floors.
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Grandma G
> 3 dayThis product came packaged very securely and with good assembly instructions. It only takes up “debris “ when it’s pushed forward but it will be used to vacuum our church’s steps and entryway so we don’t need extension cords.
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Fart Fam
> 3 dayI’ve had this vacuum since February and recently the rotating brush quit working :( it was so nice while it worked though picked up tons of dog hair!
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Malaisia
> 3 dayLove this vacuum and the light. With my dog shedding I had no idea how much little hairs I miss while sweeping. The led light is a game changer. I use it daily. Battery needed replacing and they shipped it out no problem! Great customer service
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J. Seely
> 3 dayThe price tells the story. I bought this for my basement office. Just an occasional sweep to help tidy up. I have yet to use it long enough to judge the battery strength, but it seems suitable for my use so far. The one nagging issue is the wall bracket and accessories. The mounting bracket is VERY flimsy and does not hold the vacuum well. Additionally, there is not any place to store the attachments. For now, they just lie on the floor.
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Nelyperez
> 3 dayReally liked my vacuum buy broke just a few months after purchased
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Nichole Schattner
> 3 dayPerfect for my floors and pet hair and great price
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Quillan Cosper
> 3 dayOk before you look at my 4 stars let me explain what it is cleaning. I have 2 Labrador’s a Great Dane and Great Pyrenees and a shizu. I vacuum every day and wanted something easy for me to just grab and vacuum with. I also have 2 horses and 6 kids and a cow so there is a lot of mud dirt and hay. It does a good job considering all of this but it does stop up and shut off when it gets hair clogged in the opening from the handle to the cylinder. It does not pick up hay very well and small dry mud clots are a challenge but it gets them if you step on them and bust them up. All in all I really enjoy being able to grab it and go because I like my house to be clean even with all of the chaos. So I would buy it again. If you just need basic cleaning this thing will be a beast. I use my shark vaccume every few Days but this has really saved my sanity to get little spots up fast. If your looking for a nice lightweight tool then this is your best bet. Happy cleaning!