COOLIFE Luggage Suitcase Piece Set Carry On ABS+PC Spinner Trolley with pocket Compartmnet Weekend Bag(Night navy, 2-piece Set)
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Gabriela
> 3 dayMe agrada
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janc111
> 3 dayBought this set for a long weekend and a short flight away. They came out unscathed from rough handling and long walks. Locks easy to set and work. Held large amount clothing etc.
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ryan
> 3 dayIt’s a nice set of luggage, I live on two different continents and use these several times a year. The plastic shell is a bit flimsier than I would like but over all it’s a decent set of luggage.
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Teddys Tote
Greater than one weekThe ONLY bad side is the carry-on has the zipper on the bottom side so when you open you have to be careful. Other than that, this set is beautiful, function and very spacious!
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Lil One89
> 3 dayFirst purchase with this company and the product looks wonderful, the two pieces have enough room, the color was exactly as is in the picture but the lock on the bigger luggage piece wasnt functional. Called the company and although they no longer had this color in stock, I was offered a refund because the other colors didnt appease my son or husband. We still are going to use the carry-on, this piece is spot on and very durable, stylish and roomy. May consider purchasing again. Our clothes were locked in the case and took it to the airport to get TSA to unlock the case on the suggestion of the company. Very helpful and understanding.
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Justin Payne
> 3 dayUPDATE 8-3-2019 ***READ ME FIRST BEFORE PURCHASE*** Coolife customer service was very agressive in an attempt to contact me to make things right on my end. They apologized repeatedly for the inconvenience and offered a refund. They also asked bluntly if I would be willing to change my stars from 3 to 5 if I was made beyond whole again. I ultimately accepted the offer with the understanding that my opinions and observations would stand and I would be open and honest in my review as well as transparent with the whole interaction. PRO: -Customer service who cares enough to ensure your satisfaction and their reputation is saved. - Product had quality feeling fit and finish. Lightweight, rugged shell, decent handle, smooth zippers, quiet and easy rolling wheels. -Looks good too CONS: - It is possible, in my personal opinion, that the zipper design on the tech compartment may be susceptible to damage. The 2 locking tabs on the zipper pulls broke on the first and second use. The reason I think this is because the main compartment zippers had suffered zero damage and were in perfect working order. On the other hand the smaller tech compartment zippers had one break after the first flight (no longer secure) and the second broke after the 2nd flight. I believe it might be design related because it happened on 2 separate flights. Its also possible the first impact weakened the 2nd zipper, but also means another minor impact caused the break. Either possibility means the zipper tabs take substantial hits during travel. My suspicion is this is because of baggage handling practices. I was at the door to the plane when one employee slide the bag down a chute to a handler waiting at the bottom. This employee slid the bag handle first to avoid damaging the wheels upon impact with the bottom. Makes sense right? Unfortunately there is a 50/50 chance your bag will end up with the tech compartment door facing down. This will allow the whole weight of the bag to pinch the zipper pull tabs against whatever hard surface your bag hits on chutes and carousels during the handling process. Guess which part doesnt seem to survive this interaction? Pick your poison, broken zippers or broken wheels. Again, this is just an informed opinion and other than this POTENTIAL issue (which makes the security lock a waste of time) this was an awesome bag. Also, there is no other way to secure the bag once the tabs are busted. If Coolife changes the design and adds some loops, you may be able to use a stand alone TSA mini lock as backup. ORIGINAL REVIEW: I used my brand new COOLIFE Carry on to go on a trip to Hawaii. It took 2 different planes to get there and both were full flights. The boarding agent of the smaller of the 2 requested volunteers to check their carry-ons at the gate, so I went ahead and volunteered my COOLIFE bag. I was asked multiple times if it was a smart bag, guess its outward appearance appears like it would be? Anyway, when I arrive at me destination 12 hours later, I see my shiny new carry on has a sustained catastrophic damage during its very first adventure away from home and out of my hands. One locking zipper tab that is supposed to prevent the laptop compartment from being accessed had the locking tab sheared off and the little nub was still inside the TSA approved combination housing. The second flight it took broke the 2nd zipper tab. Not much use if I can no longer secure my electronics compartment during travel. Its unclear whether this was due to an abnormal blow during transport or whether it is due to a faulty material, but either way, I cant recommend it due to a possibly poor design and/or bad construction. This is no longer servicable/secure so I am going to return it as faulty. I will not ask for a replacement because I feel the design will likely be damaged again during travel.
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Tyler Golub
Greater than one weekWe have 2 sets of these for my husband and I. We love them and the colors we got. The zippers are fine, they can take a beating, but it gets super embarrassing when you’re trying to put your carry on above you and the handle jams up and won’t go down. Saw other reviews of this happening as well. It eventually goes down with wiggling but both carry on bags started doing this.
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Salvador Schamberger
> 3 dayI recently took this carry-on on a trip to Japan, and admittedly I was a bit worried if it would be alright or not based on a few reviews I read. But Im happy to report that its more durable than it looks! Its been lugged around airports, various train stations, and throughout Tokyo. The wheels are perfectly fine and in great condition, and the casing honestly impressed me. There is a bit of scuffing on the back but nothing worth writing a bad review about. Im honestly very happy with this carry-on and look forwards to using it for more trips!
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Ben Allrich
> 3 dayI got these as a gift for my girlfriend and am thrilled with all the great reviews I had read so it is not a surprise when they showed up earlier than expected and in great condition! Definitely would recommend for anyone looking for good quality luggage!
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Ronelsa
> 3 dayPrettiest suitcase ever good quality best investment I’ve made in a suitcase for an affordable price