Garmin 010-01735-10 inReach Explorer+, Handheld Satellite Communicator with Topo Maps and GPS Navigation

Great device for exploring and flying! Little hard to use - not super intuitive and GUI feels and sounds like its from the late 90s. Just what you would expect from Garmin I suppose! :-) Little on the expensive side for plans. Seems like everyone wants $20 a month for everything these days.

This item is useless for road travel and the web description is incorrect. I have been a faithful Garmin customer for other products but this one was a complete and total waste of money. Sadly, I purchased it well in advance of my planned road trip and apparently now I cannot return it. It is the most expensive doorstop I have ever purchased.

This is an update to an earlier review.

Description said the box was slightly damaged but the unit was perfect. Exactly as described.

I have spent several years carrying an Inreach and it is hard to believe how unreliable this device is. Updating firmware is a nightmare. Syncing, nightmare. User Interface is clunky. Getting a computer to both use the sync/update software and actually see the device plugged in via USB is a nightmare. You can either go with a less robust satellite beacon or go full satellite phone - either is a more reliable alternative.

My Garmin in reach explorer worked well for the first 2 years, and provided peace of mind when i visited remote corners of this world but 3 weeks ago i did a solo climb up Pico de Orizaba in Mexico and unfortunately my Garmin stopped working when i was at base camp and I have been unable to obtain help from Garmin.

The most advanced gps made. Besides the mapping, text and emergency functions make this unit the best.

Customer service lacking. Currently have a friend who is in the middle of a 10 day backpack trip in a remote, rarely travelled part of AZ with rare occasional spotty cell coverage. Two days into the trip the unit ceased working. So our main backup on this trip is now down. That means no status texts or emergency beacon if something happens. Kind of a big deal. I contacted customer service and was informed that they are only available 7-7 CST Monday through Friday. So think about this, if you have a failure in the field outside of those hours, you will be required to find a spot where cell coverage is available and use a cell phone to get help or have no coverage.....I was further given instructions on resetting that on a second call was determined would have required a computer to reset or sync the unit (their words). Had we done this we would have had no chance of further use for the rest of the trip as my friend has no computer or internet access on the trip. I was informed by customer service that they are sorry that they have no afterhours contact number and to please call between those hours. On the next major trip we are ditching this, going back to a regular gps and renting a satellite phone.

Need to send owners manuel

Needs a keypad. Texting is difficult. The plan is too expensive for what you get.