GE Lighting CYNC Indoor Smart Plug, Bluetooth and Wi-Fi Smart Outlet Socket, Works with Alexa and Google Home, Voice Control Outlet

Unfortunately I have run out of patience. I had a Cync hub, the app says i can now only use light bulbs and light switches. I was having a lot of trouble keeping the hub connected to the WiFi. Which is why I wanted the no-hub plug. But now I cant use the plug and the hub at the same time!?!?! So, i uninstalled the hub. Now I go to set up my plug. App says to be within 40ft. Thats okay Im within 15 ft. App failed to connect to WiFi. Move within 8ft App connects to WiFi Plug turns off during Adding to your home App fails to add plug to home App tells me to factory reset plug and try again I tried 4 times. It never ever connected. I missed my return window So i decided to try it again Same issue. Contacted support. Get message saying they will reach out to me. No one ever reached out to me. Found chat help within the app. Get message saying someone will reach out to me. Now I have no hub for cync light bulbs because it wont reconnect And no plugs cause the plugs wont connect. This is the most garbage product I have ever failed to use. I shouldve known better, but hey at least it was worth the try, right.... No, no it wasnt.

Struggled to find a wireless router that works with ATT now that theyve gone to 5G in my area. I went to the online ATT store and purchased the smart plug they recommended for 5G, this one. I installed it to make sure it works with my system without having to reset my router then found this on Amazon for $2 cheaper each and purchased more for my other outlets.

I use this with my Alexa app. Great!

I have been trying to find a smart plug for nearly six months, but kept running onto the issue of them only working with the 2.4 routers. This one I just plugged in and Alexa actually acknowledged it, no damn apps, no third party Chinese Spyware to download.

Easy to set up, connect to wifi and integrate with Alexa. Voice command works well, but the “Routines” does not work so setting up daily on and off times for a lamp does not work.

I ordered a set of computer speakers, and they dont have an on-off switch. So I ordered this plug to allow me to turn them off. Easy integration with the Google Home app.

I like it works greay

Whats excellent.

Work as you want

After much internal debate, I ended up buying these because theyre from an established American company. The extra $7 (for the three pack versus a major competitor) be damned. Im usually pretty frugal, so $7 (~15% IIRC) was hard for me to justify for a product that, by reviews, was competitive but not better. Still, I felt good about the purchase. Unfortunately, they are very unreliable compared to the Amazon-branded plug I got for free with something or another. All three of them. At this point, its 50:50 whether they work... and half of the time of the half of the time that they DO work, theyll cycle power but apparently forget to tell Alexa that the job was completed, so she says theyre not responding. Very unrefined experience. They underwent a firmware update, I was hopeful that theyd be fixed.. but no. Still bad. To be honest, I dont even know why Im giving them two stars instead of one. Theyre built to do one thing, and theyre terrible at that thing. The only possible defense that I could propose is that ever since plugging them in, my other-brand light switch that controls my kitchen lights became less reliable too.. Im wondering if theyre fighting for bandwidth, which shouldnt normally be a problem since my network is not crowded, and there are only two other networks that reach my house that arent mine. Plus, these devices are supposed to be smart enough to work around each other. I dont think Im asking too much. Im well past my return window because I wanted to give them a fair shake to work out their issues. I now consider this a loss. Using them is actually less convenient than not using a smart plug at all. I wish I was here to write a glowing review, but Ill be shopping for a different brand next time. Not only is it not worth the extra cost over other well-regarded brands, its not even worth the same cost. Or even a cheaper cost. Maybe theyre working great for other people, but I can only report on my own experience, and its a poor one.