Easy to use and setup

The Device directions are way too confusing than they need to be. Only 3 of the 4 plugs and one usb shows up on the app

This thing is awesome A+

It was easy to install but just as easy to get hacked

First off, I consider this device to be a potential security problem. Why would the made-in-China wall socket want access to your camera and photos? Not to mention the setup is an absolute horror. Nothing is easy. The entire account setup is wrought with difficulty. For instance, the confirm button is hidden by the keyboard. You are required to link your Alexa account with Gosund cloud. It is very difficult to find the name of the manufacturer. The instructions even fail to tell you the name of the app you need to download to set this thing up. I have set up dozens of Alexa devices without any issues. Further, you have to opt out of ads and other obtrusive items.

I like the smartplug because I can now turn my lamp on and off by using my phone or Alexa. I only gave it 4 stars because the directions are awful. If you order this product, use YouTube for quick and easy setup. I couldnt use the app that came with directions to successfully set up the plug. I had to use the app given to me by YouTube. So great buy once you get it setup. I would actually buy another one if I find I need it.

It kept going offline mood and was never been getting back online. So reset it. Try to add it up again, again, and again. After several attempted, decided to return before its too late.

Will not connect to the internet and no one answer the number for support.

Works just as described

I love being able to plug in multiple devices in one area. I dont have many plugs in my house and this has been a game changer. Not only can I use the USB ports for extra electronics, but I have more available plugs for all my entertainment devices.