New and Improved! Automatic Laundry Water Leak Detector & Shut-Off System with Auto Shut Off & NEW Mobile Phone/Tablet App Alerts for Washing Machine Outlets, Flood Stopping & Water Leak Detection

The unit was installed for the directions exactly. When I installed the hot water shut off valve I noticed it was slightly loose. I ran the test for the instructions and there was no leaks and everything worked normally. 30 seconds after I started a load the wall side threaded adapter separated from the hot water shut-off valve completely. On closer inspection it appears to be held together with a c ring. So its not actually part of the shut-off valve. 140 degree hot water squirted out at me under 80 psi. By failing at this location the device itself could not shut off the hot water that was spraying out. This cause physical injury and property damage. This design flaw needs to be addressed by the manufacturer!

Second unit ordered and installed same issue. Works fine for a couple months then sets off for no reason and can’t reset it. WORTHLESS!!

The install was faulty easy and straightforward. Tested the valves and they worked. Sensor worked. Everything fine on that side. However, the WiFi module will not work. The status and link lights will not turn on and I cannot connect it to my WiFi. I was without a washer for a while because of a leak and it was a huge pain taking my stacks down and doing the repairs. I haven’t gotten up the motivation to take it all apart again and mail the unit back for the WiFi malfunction.

Holy cow this is LOUD! It shut off the water immediately upon sensing a tiny leak, thankfully, but I had to unplug it to make the alarm stop while I mopped up.

The reason for only 4 stars is that I have not had a water leak since installation. I did not see another with this simple functionality. If you even think about buying this you should do it. The alternative of a flood is very painful.

Very easy to install, all the equipment you need to install it in several different ways is provided, along with methods to secure and tidy the wires, extra gasket and easy to follow instructions. Very pleased.

I wish I could give zero stars! Valves leaked from the body downstream the valve. It appeared to be from the connection between the plastic actuator and the metal valve body. It was a pretty decent leak rate as well, not a seep. I was skeptical of this product because of the complexity of such a device and also whether it would hold up over the years but after this Im going to just use a $2 leak detector on the floor and avoid this expensive non-sense.

I brought this product in April 2022 for a difficult to access stacked second floor washer/dryer. Following a repair issue 12/2121, the washer drain hose became dislodged, and the device detected water on the floor, properly shutting off the water. I am grateful that it worked, however, the valves will not reopen. The washer shut off with a low flow error message. I have taken the unit out of service, disconnected the wifi component, extensively dried the sensor, but the solenoids are stuck closed. So, in summary, the product worked ONCE, then became useless. Although I understand it prevented a costly leak repair, for the money, I would expect this product to reset and continue to work more than once.

I was so hoping that this device would work as advertised. The unit comes nicely packaged and the installation instructions are clear. After installation, our washer would start on cold cycle but then complain that the hot water supply was shut off. After many wasted hours of diagnostics, I determined that removing the wireless controller solved the issue (since it can be used in manual mode). The unit without the wireless controller worked as advertised, but once the wireless controller is inserted it reverses operation of one of the valves! One therefore ends up with one valve ALWAYS in the undesired position regardless of what you do. Contacting the vendor, I received a lame response of having to ship the unit back to VOXX/RCA for repair/replacement on my nickel. No shipping a replacement unit to me or free return shipping! It is clear that there is no testing of these units happening before leaving the factory and for something that can cause significant damage in ones home, that is too risky in my opinion. Needless to say, this baby is going back to Amazon and I am shopping for an alternative.

The product arrived in a very timely manner - The product box is sturdy and well organized. Very suitable if you were giving this as a gift for a housewarming or other function. When we first discussed this purchase the price was a factor but having the extra security of knowing that if the unlikely leak occurred this would alleviate many headaches with dealing with the insurance company. We had already upgraded the hoses to the stainless steel hoses when the washer was purchased new but one never knows when something else will go wrong. As far as installation everything is included in the box. Many minor options were given when installing. For exams, supplied was the template to screw the electronic unit to the wall - sheet rock anchors included but in addition anchors for cement walls and a two sided tape was included (we opted for using the two sided tape). Also were wire ties to neatly and securely run the wires where exposed. Also included was new rubber washers for the existing hoses. In short everything needed was in the box!! Installation itself a breeze. Although instructions really not needed they were supplied with exact step by step guide. I would say anyone can do this install. In regards to operation - It does exactly what it should - you can clearly hear the valve open and close and the indicator lights confirm operation. I like the vacation feature - hit the little button and valves close. In the past we would have to reach behind the machines (stackable) and fiddle with the difficult to reach valves - now just hit the button. All materials supplied seem very high quality. If wish the company would come out with a version of this for basement use on the main line coming in from the well even if it would have to be installed by a qualified plumber.