Norton 360 Deluxe 2023, Antivirus software for 5 Devices with Auto Renewal - Includes VPN, PC Cloud Backup & Dark Web Monitoring [Key Card]

The answer to the question whether this can be installed IN ADDITION to your current subscription, thereby extending it, is incorrect. If you click on active, you will go to your subscription status where there is no add a key to be found anywhere. You first have to cancel auto-renewal (it takes about half a dozen clicks on cancel to finally get rid of the auto-renewal) and then wait until your current subscription expires while contending with all of the annoying messages to renew. Once you cancel auto-renew, the word active is replaced with renew and there is still no add a key. When you are notified that your subscription will expire, then you can TRY to install this one. Good luck with that. If it doesnt work, you will probably need to do a Norton re-install from scratch (and, by then, it will likely be way past the 30-day refund on this product from Amazon).

I bought the Norton software because I have used it in the past and had not incurred any problems. When I attempted to load the software a screen popped up that I could not by pass requiring me to input my credit card for renewal. I paid for the software and had to call the help to be able to software I had already purchased. This is ridicules. Choosing to renew software should be an option not a requirement.

I purchased Norton product from an authorized reseller. When I tried to activate my subscription, the product code came up as stolen. Norton did not want to honor their product even though I had the receipt and they confirmed it was an authorized purchase. After I threatened them with criminal prosecution for fraud, they then decided to replace the product. After the new Norton was installed, one week later, they charged my account for an automatic renewal at @ $100.00. I had to call in and argue before they finally agreed to take the charge away. I thought everything was cleared up until I tried to upgrade another computer because what I bought included service for 5 units. Now, I cannot upgrade anything except my primary unit even thought my current receipt says I can use it on a total of 5 pieces. Eventually, Im sure it will get worked out, but you have to be available to argue with support techs before they will do their job.

I wasted the past 90 minutes trying to install this software. When I followed the initial steps, I was prompted to create an account but was told that my email address was already associated with an account. So, I requested a password reset 3 times and never received it. Then I spent 30 minutes with Nortons online support and they were unable to email me a password reset. They told me to reboot my computer which seemed like a waste of time and it was. As a workaround, I decided to create an account with a new email address and was able to do so. Then I was prompted to download the software and reboot my machine. So, I installed and rebooted but was prompted to install. I saw no indication that the software had been installed so I repeated the downloading, installation, and rebooting and was once again prompted to download the software. This ordeal was a 90 minute waste of time. I would expect much better of Norton.

Norton seems to be an effective in preventing viruses,. I seem to be getting a lot of emails about other services i should subscribe to through Norton. Im never sure how much I need these other services, but why arent they explained and offered when you first sign up for Norton.

I know amazon will probably sensor this but norton tech support is horrible, they just push you thru written directions, impossible chat let alone talk to someone, which is weird they ask for your phone #, they probably sell that. I own this downloaded from amazon wont dowmload, ZERO HELP AVAIL. macafee is where u will go

Good product but they constantly hustle you with notifications, popups, and scare tactics to get you to buy more features. Very, very annoying.

Cheaper than buying direct from Norton. Cancel the auto renewal and you are still protected.

Not to much trouble installing on the first computer, but the second one never could get it to download. Never have a problem with the CD disc. But they save money by making you download it. And couldnt care less after they have your money. With all the unresolved problems with norton anymore Im switching to a different company.

I have worked with government security, and I trust Norton 360 Deluxe to protect my sensitive computer/mobile information. I have used them for years. The software is easy to install, is very user friendly, and a great value for the price you pay. I would highly recommend this product.