Norton 360 Deluxe 2023, Antivirus software for 5 Devices with Auto Renewal - Includes VPN, PC Cloud Backup & Dark Web Monitoring [Key Card]

I bought the Norton software because I have used it in the past and had not incurred any problems. When I attempted to load the software a screen popped up that I could not by pass requiring me to input my credit card for renewal. I paid for the software and had to call the help to be able to software I had already purchased. This is ridicules. Choosing to renew software should be an option not a requirement.

Been using for years. Never had any problems. If you buy it with automatic renewal, cancel it and purchase again rather that use automatic renewal because it costs less .

Ive been using Norton since 2006, & have been very satisfied with them.....until now. On September 1st, I received my key codes in the mail. I called Norton Support to guide me through the process for another 1 year of service. I thought.....it went well, until it made my Google Chrome a total mess. Nothing looked the same. I lost my custom background picture, shortcuts, etc. Was NOT happy at all. It also wont do an on demand scan on a folder or file now. The window doesnt appear...so I dont know what its actually doing. It STILL hasnt been fixed. Everytime I get on the internet, I have to take extra time to get things back to an acceptable level...again. Technical support has gone so down hill, its pathetic...& a slap in the face to a long time customer, such as myself. Theyve been telling me since September 1st, that they will be calling me back to fix things...& that its now a Level 2 issue. They still have not called...& its now September 9. Ive called a few times to remind them & hopefully get these problems fixed. I am an extremely dissatisfied customer, & I highly doubt I will continue using Norton products. This is unacceptable...& their once great customer support.....is now long gone. Sad. They dont care about customer anymore, & actually talk down to you. I shouldnt have to wait 8 days to get them to call me back, as promised several times. They still havent called me to fix these issues. I guess Im on my own. It would be great if Norton brought customer service back to the USA, but I dont see that happening. This will be the last year using Norton, unless things are improved.

I dont know how Amazon does it but several times a year they offer this great software at about half off list price. I grab it and install it later.

Have used in the past and continue to use and approve.

Ive used Norton for years, each year purchasing a new key card. Im very upset about the new subscription direction. Ill renew this year but did consider Kaspersky before purchasing. Also too bad Internet Security was discontinued and Norton 360 is the only option. Not sure what Ill do next year.

I have been using Norton for over a decade, to be honest, I have 25 years would and as far I remember I have always been using Norton since I get my first computer in 2000. Never had any insue with a virus and always, when I needed, the Norton support was kind, I recommend this antivirus. Do not fall in some peoples conversation saying that you can get free antivirus, etc... Because to be 100% sure you and your data are protected you must pay for one and Norton is the best, this one you will have access for 5 devices at the same time, so it is a really good deal! Dont miss the promotions that they make! I god this one for $10! (the license is 12 months)

It is hard to install. When I typed the 25 product key, my pc turn to a strange page, then I received a call right away. It told me, to help fix my problem, I need to pay $144.99. If someone read what I am writing, please let me know if it is right. I paid $120(-$24.99 on Amazon)

I spent 5 hours today trying to figure out why my laptop could not send emails on Thunderbird anymore. Turns out it was because of Norton 360s VPN, which was turned on. The error message on Thunderbird just said that my outgoing server had timed out, even though it was only a split second since I had hit send. Anyway, lots of time spent looking at my email account settings, talking with my internet provider, searching online for an answer. Norton 360 does give you the option of keeping the VPN turned on but removing certain apps from its coverage. This did not work for me and Thunderbird. I had to turn the VPN completely off. Other than that, Norton seems to be doing its job (Ive used it for several years), but its reminders and suggestions are more frequent and annoying than in years past. My husband prefers BitDefender, but I dont care for that.

I would like a product that only requires a few steps to put into the computer and then thats it. You are protected for the next year. Not have to do additional steps for each part of it. And I dont want ads to keep coming up, especially for things that I thought I already had for protection. It is confusing