Norton 360 Premium 2023, Antivirus software for 10 Devices with Auto Renewal - Includes VPN, PC Cloud Backup & Dark Web Monitoring [Key card]

Ive used this product for several years and highly recommend it. HOWEVER, Norton is becoming more and more aggressive with forcing auto renew down your throat and bombarding you with ads, and ads disguised as recommendations. They make it quite difficult to purchase this item on Amazon and then get it successfully added to your account without 30 minutes on the phone or chat with tech support. If you just add the 25-digit code to your account, youll get your one year of coverage BUT LOSE ANY DAYS/MONTHS/YEARS REMAINING ON YOUR CURRENT SUBSCRIPTION. And if you dont turn on auto renew, youll lose access to some of the promised features, and pay through the nose when the auto renew hits. Norton is not a customer friendly company, so beware!

I have used the Norton antivirus for several years, and it seems to work good. BUT, it is very expensive.

First the good: N360 does a good job of keeping the bad stuff out. The bad: The installation protocol has been changed and NOT for the better, nor for the benefit of the buyer. Ive been a faithful customer of Norton for at least 10 years, but this new system is a pure-blooded Charlie Foxtrot! It took me 3 1/2 frustrating hrs to install the update on two windows PC, an IPad, and 3 android devices. In addition (in case you havent read any of the negative reviews), despite the fact that you have already purchased a prod key card from another vendor, youre now REQUIRED to provide your credit card in order to activate the new subscription. Dont miss the fact that this unavoidably enrolls you in the Automatic Renewal program, under which Norton will be happy to roll over your subscription in a yr, charging your card of record at FULL RETAIL PRICE (about 2-3 times higher than Amazon). After wasting yet another 40 min. searching the site in vain for a way to unenroll in the auto renewal, I learned that you are now required to get a Tech support person to turn the feature off. You no longer will can deselect this feature yourself, and they wont do it for you until they first try to bribe you with a free 3 mos. extension to remain in autorenewal. No thanks. Another change in the last couple years concerns Nortons never ceasing emails and spam messages trying to convince you to spend more money to get additional premium features. You should check this list of extra costs to see if theyre things you require and then see if they are included with other vendors base offering. I guess, like Microsoft, Norton has decided to pad their bottom line by trying to upsell customers into paying for all sorts of optional extras. If, after checking to see if my dissatisfaction with N360 - and the new Norton in genl - are unique or widespread, you still decide to buy it, then go in peace and never say you werent warned. B. Toad

I have been using Norton for over 20 years without issue. They continue to innovate and bring new features to their products, many times without cost increase. They have been reliable and for the most part have required little user interaction to work. Sure, there are all kinds of settings you can tweak but I find that for me it works pretty much right out of the box (so to speak). I run the scans at regular intervals and follow other prompts when directed but beyond that it just runs in the background. I use the password manager feature and safe web browser extensions regularly as well as Life Lock. I also use the android version on my phone and tablet because I just know it works. As good as the product has been though I do have a minor complaint. I could do without many of the notifications I get on my computer. These are not product related notifications. Many are company notifications or notifications with an attempt to upsell me to a product I do not need or want. You have a right to send an email if I agreed and signed up for it however sending unsolicited notifications just because I purchased your software can drive away customers and is not a good company practice. Luckily, the number of notifications to this point has been small yet still enough to warrant this response. On the note of shady business practices is a larger complaint that I have with this company and that is with their autorenewal service. By purchasing and installing the software you agree to an autorenewal policy. That really shouldnt be a big deal but here is where it gets shady. First, they want to charge your credit card over a month in advance of your renewal date. Of course, they notify you of the impending charge but 6 weeks before it is due, seriously. Another big thing with autorenewal is the cost. If you dont cancel it, they will charge you MSRP (that is suggested retail price not actual retail price) which at this time was around $106. $106 for an item selling for $20 to $30. Of course, as soon as you cancel autorenewal they hit you with an offer to renew at the much lower price. How about you stick what you would like to charge and just charge me what it is currently selling for at the time and do it one week before the due date not 6 weeks. Again, I really like the product and its features I could just do without yet another company trying to take advantage. I run your software to try and keep from being ripped off not just to allow you to do it. I now relinquish the soapbox.

Used Norton for more than a decade. I could have done without the constant up-selling.

With the exception of one person (the last one we communicated with), setting up the latest version with Norton agents was not a good experience. The first agent helped to install 5 of the devices. For some reason he couldnt install one device. I was transferred to 4 more agents that couldnt help me. Too many people who could not install the update properly! Thankfully, after six and a half hours, we found someone who was able to properly install the Norton Three Sixty Premium subscription to the last device! Once this was completed, everything was fine. It just took entirely too long.

Recommended

It sucks to have to sign up for the auto renewal but that can be turned off at any time I learned that it also includes the bottom utilities software after logging into the norton website. It also comes with 100GB of cloud storage and not 75 as advertised. I do t use it but if you do it is included. I got it from norton and not the amazon version Amazon advertises that their version Includes the 100GB. No need to go with the mason version since the norton version I clouded the same amount and also norton utilities. Life lock also had an alarm that some of my Info was found from a data breach of zynga games in 2019. I knew about this already but is good to know they really check the files. For 30 dollar not and for 10 devices. I do not plan on using the vpn, doesn’t have good reviews. Should I test it I will update the review here.

After installing the product, the internet stopped responding quickly. The connection is hanging while Norton is doing something. When I turned it off, the internet begins connecting. I had expected that the antivirus/VPN/malware protector would run silently without interfering with the performance of your computer. It does not seemed to be the case because by the time it connects to VPN-Internet-Wi-Fi [I personally do not know the sequence of how it is getting connected] you should be ready to give birth. Also, live updates connected to Wi-Fi on the phone too. Thus, if you are not connected to Wi-Fi, you are not getting updates. I loved Norton before. Now, I have serious doubts about the performance & quality. It might improve with updates, but not it is a struggle based upon my experience.

I was able to install the software without any issue