Pure Enrichment® PureRelief™ XL Heating Pad - LCD Controller with 6 InstaHeat Settings for Cramps, Back, Neck, & Shoulder Pain Relief, Moist Heat Option, Machine Washable, 12 x 24 Storage Bag (Gray)

I just received my Pure Enrichment heating pad. I found that it heated up really fast and the cover was very comfortable. The only thing I found uncomfortable was the placement of the large connector at the end of the pad. If I put it on top, it banged me in the head. If I put it at the bottom, I was sitting on it. It would have worked better for me if it came out the side of one of the ends. Thats the only suggestion I can make, because it works beautifully and is easy to use. This is still the best heating pad I have ever used. Thanks for your almost perfect product.

I’m enjoying the PureRelief XL Heating Pad so far. It’s been very helpful for soothing my acute neck and shoulder pain. This is actually the second heating pad I’ve bought this week (the other was the ConairComfort Massaging Heating Pad); this one is far superior in size, texture, and consistency. One piece of criticism I will give, though, is that it does not seem to maintain high temperatures over time (even less than 2 hours).

I like the Pure Enrichment Purerelief XL Heating Pad because it is large enough to cover the affected area and flexible enough to mold to my back and leg. I havent washed it yet but appreciate the fact that it is machine washable. The physical therapists use moist heat to treat my problems, so I am grateful that I can use that option at home as well.

I received my Amazon order of the PureRelief XL Heating Pad 2 days ago. It is wonderful! It is well made and the control unit is high quality. Previously I had been using a hot/cold gel pack for heated back relief but it was always either in the freezer when I needed to heat it or room temperature when I needed it cold. With the PureRelief heating pad I can have relief for my aching back (or whatever) on demand by plugging it in and setting the temperature. The temperature stays consistent unlike the gel pack that cools and needs to be reheated in the microwave. The handy storage bag is nice to keep the heating pad clean, too. With summer yard and garden work upon us Im sure I will be using the heating pad often to relieve my aging and aching muscles! Since I still like using cold gel packs for arthritis in my knee I am looking forward to the free hot/cold gel pack as promised on the flyer in the box.

After purchasing and trialing many different types and brands of heating pads, I am the most satisfied with this product. I am pleased with how hot the pad gets, and how you can adjust the level of heat to personal preference. I like the material of the pad, as it is soft and comfortable. It is large in surface area -another benefit- and has a warm, neutral color tone. I like the added benefit of it shutting off after a certain amount of time, as I often fall asleep with it on. I am thoroughly enjoying this heating pad and use it many times weekly.

I have owned many heating pads over the years but this one is by far the best. I love the extra long size and the different levels of heat. It also has a setting to shut off automatically. But what really sets this brand aside is the customer service. It has a 5 year warranty and they stand by it. I have owned two since 2021. When the first one stopped working, after a year and a half, I bought a new one. When the second one stopped working after less than a year, I emailed customer service with my receipts from Amazon and they sent me two new heating pads within a few days. I really only expected one so I was pleasantly surprised! I gifted one to my daughter so she would stop stealing mine! This is the only heating pad I will ever own.

I have been through 3 back surgeries over the past 3-1/2 years and I searched through Amazon for a heating pad because the old one I had which was long overdue but I’ve been unable to work because of my back pain and I needed to get something I could afford without sacrificing quality and having to return it and begin the search process again. It’s a big step up from what I was using previously and the softness of the material is probably the best aspect but I like the hand control and the ability to have it turn off automatically after 2 hours or leave on. It’s big enough to cover my entire back and I’ve used it on my legs too. It’s a modern benefit and dilemma that one can search Amazon for a product and be overwhelmed with so many selections which all seem to be very similar and differentiating is like rolling dice but I obviously am more than satisfied and thankful I ordered from Pure Enrichment.

I have disk degeneration in my lower back and frequently use a heating pad to combat acijes and pains. This heating paid is soft and has 6 adjustable heat settings. For almost a year it worked great. I was just about to purchase another one when I read a review which noted a five year warranty. I called customer service and spoke with a representative. They offered to send me a replacement for free. Now I just need to wait for it to arrive! Great customer service!

Great product. 6 heat settings with the convenient “stay on” option. Warms up very quickly. The pad is very soft and the perfect size to cover the entire low back region. Definitely recommend purchasing!

Its very soft and warm so far, I appreciate how fast it heats up. It doesnt keep the warmth for too long which I imagine is to prevent burns, other than that I really like it so far. Im using it for my back and wrist. It helps with the joint pain. The highest setting is a good temperature and the timer helps regulate it.