Pure Enrichment® PureRelief™ XL Heating Pad - LCD Controller with 6 InstaHeat Settings for Cramps, Back, Neck, & Shoulder Pain Relief, Moist Heat Option, Machine Washable, 12 x 24 Storage Bag (Gray)

It is wonderfully soft and flexible. I use a heating pad most nights for back pain caused by arthritis in my spine. The 6 heat settings provide a good range. I like that it wraps around my back and sides comfortably (its not stiff like the smaller, cheaper ones made with some kind of plastic). The storage bag is a great plus for rolling up the whole thing and keeping the cords out of the way instead of having to deal with a tangled mess when not in use. The plug on the unit is a bit unwieldy where half of it detaches so the pad can be washed. Thats the only downside Ive found. More expensive than what I had before but worth every penny, mostly for the comfort and larger size.

I love this heating pad and used it every night for about a year before I started getting an error message. Luckily, the customer service at Pure Enrichment let me know about the product’s warranty and I received a new one within a week! It says a lot when a company stands by and believes in their product. Highly recommend!

I like this heating pad for its wonderful features. 6 levels of heat, 2 hour shutoff or no shutoff, the softness of the fabric! This is exactly what I have been looking for..!!

It has work since I plugged it in from the first time I tried plugged it in several different places and still nothing will never recommend this brand or product to anyone else

Loved this heating pad. Cover is super soft and provided even warming. I I gave it four stars instead of five because a year and three months after I bought it something to go wrong with the electrical, but I do have to say that the customer service and warranty made me give this a positive review. This was truly a no hassle replacement.

Heat is so needed after knee surgery or to treat muscle cramps. This large heating pad wraps nicely around your body parts to do what is needed and heats uniformly. It responds to temperature settings and its 2-hour timer is greatly appreciated.

I have ordered this product for myself and also my two sons. I have also told over 20 people to get this product as well. It lasts a long long time. And, its big enough to wrap around my neck, my thighs, my shins anything that needs attention. I did purchase a roll of velcro to use to secure it on tight. The product did die a year and a half post-purchase and I mentioned this to customer service. An F light came on. They replaced the product for me for free. Im very impressed.

Bought in early March, 2023 and needed it for a newly sore lower back. It was wonderful until it displayed an F letter and ceased to function. 3 months from purchase date? Unacceptable. I was contacted by CUSTOMER SERVICE. My non-functioning heating pad issue was explained and several possible solutions were proposed, but none worked. Within 3 days of this conversation, a new replacement pad was delivered! This is the MOST AMAZING COMPANY SUPPORT...Ive ever experienced. Yes, Im 74 years young and very impressed. Would buy again.

Simply the best heating pad out there. Fast, even heating and wonderful customer service.

I purchased this product for back pain and it worked very well. I love the length of the cord, which made it easier to use in multiple chairs in my home. After a year it developed an issue and stopped working. I contacted the manufacturer who offered to replace the heating pad at no cost. Excellent customer service.