

ROXIO EASY CD & DVD
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Cynthia
> 3 dayEarlier versions, like 2007, I loved and it produced great photoshows. All of a sudden when I try signing in I get a message that my trial period has ended......and I paid for it a long time ago! Then I tried signing in again and I had to insert my email address and password. A message popped up telling me I could not get in. I was told to use a different browser! I found a work-around on my own but it didnt last long. Like others, I complained and got a ticket number after I chatted about an hour with online chat on how to solve my problems about not being able to get in, and then to have the program hang and hang and hang. I uninstalled it from my Windows 7, although it worked fine for a time on 7 and XP, and thought that my buying it AGAIN it might work. NOPE. Cleverbridge is the clearing house for buying many programs besides Roxio. By writing to [email protected] I quickly got a refund on my credit card. I really loved this program when it first came out and made many great photoshows, but now it really sucks and DO NOT BUY THIS PROGRAM OR ANY ROXIO PROGRAM. TECHNICAL SUPPORT WILL HAVE YOU RUNNING AROUND IN CIRCLES AND I CANT EVEN UNDERSTAND THEIR LANGUAGE, LIKE cut and paste your error message, paste it to Windows Paint (which I do not have) and there are about 30 other steps after this. I GAVE UP. DO NOT WASTE YOUR TIME OR MONEY ON ROXIO PRODUCTS. THEY WILL DRIVE YOU CRAZY.
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Wilfred de Guia
> 3 dayReturn software
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Fastfreight
02-06-2025I just needed software to make copies of music CD s that I had burned from some old LP records...Staples had it for $30 and I had a $10 coupon so figured I was in business...not so much...I installed it (Windows 7 Office) and when I tried to copy a disc, I got a not responding message followers by an error message with the disc being ejected ... Filed a report with tech support and to their credit, got back a detailed e-mail back with about 5 paragraphs of things to do to fix it (almost beyond my technical capacity, but got through it step by step) Re-installed it with high hopes only to have it do exactly the same thing ... THEN I discovered that there is a Windows app on my computer that does all that anyway .. bottom line is I am out $20 as far as I can tell at this point
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Floyd L. Jordan Jr.
> 3 dayI wish I hadnt purchased this product. Once installed I was never able to get any of the features to run because of one error after another and finally my computer froze or hungup, and I had to run my computer in safe mode to get to the program and delete it, and then run a rebuild to get my computer back to where it was before the installation, and since this, my computer boots much slower than it did before I installed this program. Ive since purchased Nero and it works much better for me, it is a bit complicated. Ive also purchased a program from Avantrix, which I appreciate as a senior citizen because the language is not lofty of complicated it is the simplest program Ive ever used, for instance if you point to a disc format that it doesnt support, it simply fades out. Most of the thinking is automatic.
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Johann Mueller
> 3 dayI was expecially happy that this software was able to burn double layer DVDs. I have no problem. Works perfect. I have been able to make backups of all my work and music so far without encountering any problems.
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M. Schade Van Westrum
> 3 dayThe program is ok thought the old Easy CD Creator was easier in use, especially in making jewelcasecovers, but im not a wizzkid so i might be wrong about this. Anyway, i dont like the program very much and rather work with Easy CD Creator 6, though i lost my code, so .......
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Andres Trujillo
> 3 dayI am a novice at computers and I wanted to copy some cds. This was easy to load and is a great price. I would recommend this for anyone who wants to copy cds.
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William Boswell
> 3 dayUpdated Review on newer version (deleted older one) As far as I know, the latest (and probably last) version of Roxio Easy CD & DVD was Version 14.0.49.2. The version number is absent from product pages as to what version is now available which is very misleading. Even the Roxio forums are no help. Ive used Version 14 on Windows 7 and 8.1, the latter Im still using. I tried Windows 10, but promptly got rid of it when some of my programs would not run so I dont know if it worked in that version of Windows. I only use Roxio for backing up files even though it also has other programs for making music and video discs. For me it is enough. The only problem I have had is that theres a file in Roxio that interferes with a file in my Legacy Family Tree software so I get a prompt to install Roxio. This might be an incompatibility issue with Roxio because I dont have that problem with other software however it still performs backups without any issues. Im updating my grading of this version and not any of the previous versions. It was only about $20 so I couldnt expect anything more. If you want something to duplicate copyrighted material then youre looking in the wrong place.
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W. Hasselbrack
> 3 dayI often read product reviews but until now Ive never written one myself. This pathetic excuse for software has finally given me the inspiration to do so. These guys did a really bad job of testing their software before releasing it. Its obviously not ready. After installing it the first time, I did manage to make two CDs but that was after two failures and one of the CDs that it did make caused my system (and my wifes) to crash. I never did get the Creator Classic to work. It gave me a failed API message whenever I tried to run it. I took Roxios advice and reinstalled the SW, but that didnt work. I went to Roxios website but there is no mention of this SW. There were some support solutions that were posted for their other SW so I tried those, but they didnt help. I downloaded a utility to see what was going on in my computer when I tried to run Creator Classic. The problem was the SW couldnt find a couple of files that should have been placed in one of the Roxio subdirectories by the installation program. Thinking that my anti-virus SW was messing up the installation, I reinstalled it again with my AV stuff turned off. The result was Creator Classic didnt give me the failed API message but it would immediately terminate itself. Perhaps the SW would install right if I had done a custom installation, but Im not going to waste any more of my time on this peice of junk. I just wish I had read some of the other reviews before buying this product from a store.
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Consumer C
> 3 dayCorel has done to Roxio CD burning programs exactly what it did to Jasc Paint Shop Pro, which is to say ruined the whole shebang. Just as I went back to Jasc Paint Shop Pro 7 after having tried Corels horrible Paint Shop Pro X, Im going back to Roxio Easy CD Creator 5 Platinum, which does work with Windows XP and reliably turns out a quality CD. This new waste of time and money is NOT backward compatible -- you cant even read open CDs created in REAL Roxio programs. The system requirements for authoring DVDs are much higher than those listed for merely installing the program. (Ill go back to Nero Essentials for DVDs.) I would not have purchased the program at all had I known that in advance. Although Corel claims it works under Windows XP, it is slow to install, balky in use, and not particularly capable when it does work. Roxio easy CD & DVD burning is a huge disappointment, and in my opinion, not worth the money.